Carlson Restaurants Reviews | Glassdoor

Carlson Restaurants Reviews

14 reviews

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4.0
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Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
6 Ratings

14 Employee Reviews

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  1. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant General Manager in Heflin, LA
    Former Employee - Restaurant General Manager in Heflin, LA
    Recommends

    I worked at Carlson Restaurants (Less than a year)

    Pros

    I enjoyed the employees I worked with, the upbeat atmosphere, good food selection and quality. The company offered a decent benefit pkg.

    Cons

    I haven't any negative remarks.


  2. "nothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Shift Leader in Dallas, TX
    Former Employee - Kitchen Shift Leader in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carlson Restaurants (More than 5 years)

    Pros

    systematical work, salary on time. Basis knowledge and training part is so strong for new employee.

    Cons

    salary not according to work

    Advice to Management

    retain old employee they r asset .

  3. "General manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager (Gerente General) of Tgi Friday's in Springfield, IL
    Current Employee - General Manager (Gerente General) of Tgi Friday's in Springfield, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carlson Restaurants full-time (More than 8 years)

    Pros

    It's a great company with lots of potential for growth with a firm hold on the restaurant industry. The atmosphere of its always friday's shines through.

    Cons

    The new items that are available on the menu don't always work in each market but the concept of getting guests to return is happening. The endless apps are driving traffic but not always the best traffic when it comes to the type of guests in our market.

    Advice to Management

    Just know that it is always friday's in the restaurant, always use your product support. Have a outgoing attitude and the potential of moving up in the company will be there.


  4. "Server/Trainer"

    Star Star Star Star Star
    Current Employee - Host/Server/Trainer in Lake Hiawatha, NJ
    Current Employee - Host/Server/Trainer in Lake Hiawatha, NJ

    I have been working at Carlson Restaurants (More than 3 years)

    Pros

    Very Flexible Schedule, very cooperative and work to help you be your best

    Cons

    Summer months can be a bit slow, which results in lowered income


  5. Helpful (1)

    "TGIF"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compensation Manager in Carrollton, TX
    Former Employee - Compensation Manager in Carrollton, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carlson Restaurants full-time (More than 5 years)

    Pros

    environment, culture, atmosphere, people, benefits, work life balance, fun

    Cons

    leadership, career development, direction, headcount, hours


  6. "Solid Company with great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Lake Zurich, IL
    Former Employee - Restaurant Manager in Lake Zurich, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carlson Restaurants full-time (More than 5 years)

    Pros

    Pay, benefits, time off, vacation.

    Cons

    Micro managed by senior management.

    Advice to Management

    Listen to store managers.


  7. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Cleveland, OH
    Current Employee - Restaurant Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carlson Restaurants full-time (More than 5 years)

    Pros

    Great benefits, great people, exciting environment. Much room for advancement throughout the company. If you are a team player and strive for the guest experience, you are greatly rewarded.

    Cons

    Very long and late hours. Other than that, one of the best companies and people you could ever work for.

  8. Helpful (2)

    "Working in the corporate office isn't a bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX
    Recommends
    No opinion of CEO

    Pros

    A great working atmosphere in the corporate office. A fun company culture that emphasized employee interaction. Pay (at least for our group) was competitive with other restaurant companies . Many of the employees in the corporate office do a lot to make it a great place to work and inject their personalities into the culture. Many of the employees will go above & beyond to service the stores. A very good place to pick up skills and enjoy working for a company that seems to truly care about creating a great atmosphere to work in. It was great to be able to take part in sampling new menu items in the test kitchen. They even have vending machines that dispense free cans of beer after 5pm.

    Cons

    Tough industry post 9/11. Corporate parent interferes a lot in normal operations. Lots of layoffs in corporate office after a failed attempt at outsourcing many internal functions through IBM has left a lot of scars. Still fairly short-handed in several of the corporate departments. A lot of stress due to unrealistic expectations for the restaurant arm of the company from the corporate parent has led to many of the senior management to leave the company. Many times you will be left banging your head against the wall in frustration. There seems to be a lot of lost opportunities over the years to speed past competitors, many of the operations group seemed to be spinning in place due to lack of a clear vision.

    Advice to Management

    Continue to put effort into keeping the corporate culture fun and exciting for the employees. Keep the funky decor in the corporate office, and the access to the test kitchen. After the nightmarish disaster of the IBM outsourcing debacle, the corporate culture is what kept many people around. Also, stand up to the folks at Carlson and fight for yourselves.


  9. "Carlson Restaurants review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Wheeling, IL
    Current Employee - General Manager in Wheeling, IL
    Recommends
    No opinion of CEO

    Pros

    Benefits and vacation options are great

    Cons

    Quality of life can suffer at times, work all holidays

    Advice to Management

    Quality of life could improve


  10. "Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager
    Current Employee - Service Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carlson Restaurants full-time (More than 5 years)

    Pros

    Salary, benefits, career developement, vacation, fun atmosphere

    Cons

    Long hours and sporadic scheduling


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