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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Long hours and they don't let you have access to most of the systems so you can do your job well." (in 67 reviews)
- "Salaries are low for the hours you and amount of work you have to do" (in 57 reviews)
- "_ poor management" (in 53 reviews)
- "low pay and demanding customers" (in 36 reviews)
- "Ignore staff opinions when they know the job role as managers have NO experience of the roles at all yet dictate what to do." (in 25 reviews)
Ratings by Demographics
This rating reflects the overall rating of Carnival Corporation & plc and is not affected by filters.
- 5.0Aug 23, 2023Senior Executive AssistantCurrent Employee, less than 1 year
great and inclusive culture where no matter where you are from, you can find yourself right at home. The company provides great benefits and they are people centered, seeign their employees as their greatest assets. As such, the provdide countless opportunities for fruther personal and career development, and if you are searching for a career path and not just anotehr job, Carnival may just be the place where you will find it.
For some it may be a con, for me it is what an ethical professional should strive to be: You will have to be task/goal oriented, udertand the value to teamwrk and believe in the part you play. Also, performace is important to suceed. In summary I see no cons to the job. You have to put in the time and effort, and also, different leaders manage their team differently, per say, but if you find your fit in within the company, you will saty with us for years to come.Carnival Corporation & plc Response4w
Thank you for taking the time to share your positive experience working at Carnival Corporation. We're delighted to hear that you find our culture inspiring and inclusive. Your recognition of the company's commitment to personal and career development is truly appreciated. It's encouraging to know that you see the value in being task-oriented, understanding the importance of teamwork, and recognizing the significance of performance in achieving success. We believe in fostering an environment where every individual can contribute to their fullest potential, and we're thrilled that you feel a sense of belonging. Your advice to continue promoting from within is well-received, and we share your enthusiasm for the growth and success of Carnival. We appreciate your dedication and look forward to your continued contributions to our organization. Thank you for being a valued member of the Carnival team!
- 5.0Nov 27, 2023Commercial DirectorFormer Employee, more than 10 yearsSouthampton, England
Amazing product. Brilliant people. Good travel benefits.
No particular downsides I recall.
- 5.0Nov 8, 2023Global HR LeadCurrent Employee, more than 5 yearsMiami, FL
Excellent and thriving culture Superior benefits Offers flexibility, remote and hybrid Inspiring and inclusive leadership Investment in professional development career progression and talent mobility across the corp
challenging and very complex industryCarnival Corporation & plc Response2w
Thank you for taking the time to share your feedback about working at Carnival Corporation & plc. We're delighted to hear that you consider Carnival as an employer of choice and appreciate the excellent culture, superior benefits, and the flexibility offered, including remote and hybrid work options. Your acknowledgment of our inspiring and inclusive leadership and the investments made in professional development, career progression, and talent mobility across the corporation is truly valued. We understand that the cruise industry is challenging and complex, and we appreciate your dedication and resilience in contributing to our success. Your advice to continue investing in our people aligns with our commitment to fostering a supportive and growth-oriented environment. If you have any specific suggestions or ideas to enhance our employee experience further, we'd love to hear them. Thank you for being an integral part of the Carnival family and for your continued dedication to our shared success.
- 3.0Oct 19, 2023Personal Cruise AdvisorFormer Employee, more than 1 year
Good equipment provided for home working apart from the Gladis form for marketing which is totally unneeded and the guest feedback form. Great ships and discounts. Really looked after me when was off on long term sick.
Too many systems to use and forms to fill in per call. Staff call centre turn over high making waiting times for guests on the phone over an hour at times. Booking system too long winded to make a booking. Lots of frustrated customers. Training needsto have a telephone buddy system to help you once on the phones. Someone with you for at least four week instead of just letting you go it alone.1
- 4.0Nov 6, 2023Anonymous EmployeeCurrent Employee, more than 8 yearsSouthampton, England
People, inclusivity, culture and collaborative working
Data structures and legacy systems, process and hierarchy sometimesCarnival Corporation & plc Response2w
Thank you for sharing your experience of working at Carnival. We are delighted to hear that you find our workplace to be a great environment, emphasizing the strengths of our people, inclusivity, culture, and collaborative working. We also appreciate your honest feedback regarding the challenges you've highlighted, such as data structures, legacy systems, and aspects of process and hierarchy. Your insights are valuable as we continually assess areas for improvement to enhance the overall work experience for our employees. Please know that your dedication over the past 8-10 years has contributed to the success and positive culture of Carnival. We encourage you to share more detailed feedback and suggestions through appropriate channels within the organization. Thank you for being an integral part of our Carnival team, and we look forward to your continued contributions to our shared success.
- 4.0Nov 6, 2023Marine EngineerCurrent Employee
multi cultural, liberal. positive, friendly
dominant bosses, selfish people, blame cultureCarnival Corporation & plc Response2w
Thank you for sharing your thoughts on your experience working at Carnival. We're pleased to hear that you appreciate the multicultural environment, as well as the positive and friendly atmosphere that we strive to cultivate. We are committed to fostering an environment where every employee feels heard, valued, and empowered. Your insights will be considered as we continually work to enhance our workplace culture. If you have specific instances or suggestions on how we can address these concerns and further improve our work environment, we encourage you to share them with your leadership or through our internal feedback channels. Thank you for being a part of our team, and we hope to continue providing you with a positive and fulfilling work experience at Carnival.
- 3.0Nov 6, 2023Anonymous EmployeeCurrent Employee, more than 1 yearDoral, FL
The overall corporation seems like a good place to work and benefits are great!
Incompetent leadership in many aspects of the organization. You’ll have to read in between the lines of what’s being said and what is actually meant. “Gain the experience and move on” type of job.Carnival Corporation & plc Response2w
Thank you for taking the time to share your feedback about your experience working at Carnival. We appreciate your input and are grateful that you acknowledge the positive aspects of our overall corporation and the great benefits we offer. We also want to express our concern about the challenges you've encountered, particularly regarding perceived incompetence in leadership and difficulties in communication. We take such feedback seriously as we continually strive to improve our organizational effectiveness and ensure that our employees have a positive and fulfilling experience. Your advice to management is noted, and we recognize the importance of fostering an environment where differing opinions are valued and heard. We encourage you to share your specific concerns and suggestions through appropriate channels, or directly with your leaders. Constructive feedback is crucial for our growth and improvement. We value your commitment to Carnival, and we hope to address your concerns and make the necessary improvements to enhance your experience within our organization. Thank you for your dedication and for being a part of the Carnival team.
- 5.0Sep 26, 2023Casino Sales and Support remoteCurrent Employee, less than 1 yearRaleigh, NC
The trainers were suburb with the exception of not understand true internet outages from internet provider. Lots of information to take in. The schedule just didn’t work for me
When I was hired we were told we could bid on shifts and then during training were told we had to work 1-1030 for a year bc of how late we started in the quarter. Which led me to find a different job
Carnival Corporation & plc Reviews FAQs
Carnival Corporation & plc has an overall rating of 3.9 out of 5, based on over 1,491 reviews left anonymously by employees. 74% of employees would recommend working at Carnival Corporation & plc to a friend and 76% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
74% of Carnival Corporation & plc employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Carnival Corporation & plc 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.