Carnival Reviews | Glassdoor

Carnival Reviews

Updated September 14, 2017
49 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Micky Arison
18 Ratings

49 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Modest pay, small living quarters, long hours (in 56 reviews)

  • You are away from home which makes impossible to settle down (in 17 reviews)

More Pros and Cons

  1. "Media Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Manager in Miami, FL
    Current Employee - Media Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Carnival full-time (More than a year)

    Pros

    Getting paid to travel.

    Cons

    You are a slave to the ship. Life aboard is utterly soul-sucking. You are reachable on your mobile 24/7. As long as you're okay with being a slave to your job, otherwise, I cannot stress enough how horrible my experience was with this company.


  2. Helpful (1)

    "headline entertainer"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Carnival as a contractor

    Pros

    Perform in great theater, make friends with other crew members.

    Cons

    Crew cabin/ bad travel, no reward for extra effort

  3. Helpful (1)

    "Slavery job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Associate in Miami, FL
    Current Employee - Guest Service Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carnival full-time (More than 3 years)

    Pros

    Only pros are free accommodation and no bills to pay, other than that is much like a jail.

    Cons

    Guest services department is constantly under budget, ships have huge technical issues and guests are rude however sometimes are right to complaint. As guest services, schedule is officially 8h per day with no day off for 8 months, but you are always required to work much more: on average as GSA you work at least 10 to 12 hours per day. Salary is too low.

    Advice to Management

    It should change the approach towards employees, making them feel as an asset and not slaves.


  4. Helpful (2)

    "Personal Vacation Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Planner in West Palm Beach, FL
    Former Employee - Vacation Planner in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Carnival full-time (More than 3 years)

    Pros

    Great money if you work 60 plus hours a week.

    Cons

    Management within the Carnival structure watch out for themselves and don't particularly care about you except to boost their own pay structure. The more cruises you sell, the more they make. NO LIFE outside of work. 60 plus hours a week (Not paid for OT hours and hourly wage is minimum wage) is required if you want to make a decent commission. During wave season count on 70 plus hours a week. If you're a newer PVP, you work your butt off while the old timers rake in the commissions, the better leads. Out of my incoming classes 4 yrs ago, only 7 people remain. Management has ice in their veins. They DO NOT CARE whatsoever about you, unless you're in their circle.

    Advice to Management

    Give a damn about your employees who are start ups. Try actually recognizing their accomplishments. Actually care what happens to them.


  5. Helpful (1)

    "Personal Vacation Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carnival full-time

    Pros

    Fun environment and they feed you

    Cons

    Not what they promised. You will only make 25k per yer...


  6. Helpful (1)

    "entertainment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carnival full-time

    Pros

    travel, meet new people, make friends

    Cons

    management are bullies and dont listen

    Advice to Management

    look after your staff


  7. "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Paid training, long breaks, cross training

    Cons

    Unprofessional, bad leads, management wants you to harass potential vacationers

  8. Helpful (1)

    "Personal Vacation Planner - AWFUL JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Vacation Planner in Miramar, FL
    Former Employee - Personal Vacation Planner in Miramar, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carnival full-time (Less than a year)

    Pros

    Health Benefits were actually very good.

    Cons

    Poor pay plan, it's very hard to make money here. The successful people there say that you have to give it a year in order to see if you will succeed or not. Even if you finish out working a full month and then quit the following month, they DO NOT pay you for your last months commission. Their training program was ok, but there was hardly any sales role play during training; very little follow up coaching from management once you get out on the sales floor. There is a huge turnover rate, 35 new hires monthly. You have a sales job, but what you are really doing is all their Marketing for them at $8/hr. You're making 120+ phone calls a day spreading the word about Carnival. They expect you to work 60 hours a week to be successful, but they won't approve you for overtime your first 3 months. Then they are set up so that they don't have to pay you overtime because you are a commission sales rep, I believe this is Florida law.


  9. Helpful (1)

    "Do not be a contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Human Resources
    Former Contractor - Human Resources
    Doesn't Recommend

    I worked at Carnival as a contractor

    Pros

    Great environment, cafeteria, coworkers. There is always something going on, either food trucks, farmer market, health check up, etc. Great work place if you are a full time employee.

    Cons

    Management is new, they do not know how to manage the team. A lot of gossip and whispering. Management's expectations are way too high for lack of leadership. Managers do talk bad about employees and try to finger point each other's group. Too many smiles and nice talks in front of the team and bad talking to the other managers.
    If you are a contractor, they will end your contract without further explanation.
    Managers will always back up the full time employees.

    Advice to Management

    If you want a solid team, try not to talk bad about the employees, regardless whose team they are on. Too many smiles and no backing up does not make you a good manager.


  10. "Stay away from this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free food and nice cabins.

    Cons

    Long hours to work, they make you work overtime sometimes. Carnival hires whoever for management, especially from India and Philipines, they do not even have a clue how to run the department, pretty much is a hit or miss, and they are very abusive, no values at all.

    Advice to Management

    Hire people who holds a degree in "Hospitality Management" or " Hotel Management", not just someone that was a cleaner or cook, for those positions as managers.


Showing 49 of 560 reviews
Reset Filters