Carowinds Guest Services Associate Reviews | Glassdoor

Carowinds Guest Service Associate Reviews

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Found 2 reviews

2.0
StarStarStarStarStar
0%
Recommend to a Friend
100%
Approve of CEO
Matt Ouimet
1 Ratings
  1. "great place to work where we work but play hard. Thjey are vfery fair and godd to its' employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Services Associate in Charlotte, NC
    Recommends

    I have been working at Carowinds

    Pros

    free entry into the park, guest passes, excellent training program, and fairness of the management team!

    Cons

    enviromental like heat, bad weather, and cold

    Advice to Management

    keep doing what you are doing it works and it's great!

    Carowinds2011-04-15
  2. "Guest Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Services Associate 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Carowinds

    Pros

    Meeting new people and get to have a little fun talking to kids, you also get some funny guests who love to joke with you and your able to joke back. Pay is ok.

    Cons

    LONG hours, some really rude guests, rude leads and supervisors. Super strict dress code along with really strict rules on literally everything. Makes you feel like if you breathe in the wrong direction your going to be written up. None of management knows how to compliment employees below them, and all they do is criticize you. If you work in baby care your expected to just sit there and say hello to guests coming and...

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    Advice to Management

    Learn to compliment and praise people, take it easy on newbies. I understand guidelines are guidelines, but there is a way to go easy on us and still follow the rules.

    Carowinds2016-06-17
Found 2 reviews