Fast moving and exciting environment, lots of opportunities
frequent changes of business strategy
Good team spirit, competitive hourly wage for young workers, access to newest technology, comprehensive training provided. Taught me many things about sales and this job definitely is trial by fire for those who have never sold before! Develops confidence once
DIFFERENT TO REGULAR CARPHONE WAREHOUSE - Absolutely rubbish commission structure, long shift expectancy, require 5 out of 7 days availability even for part time work, breaks are disjointed.
Management in the business are so disconnected from the workers on the ground, and introduce difficult targets that are pretty unrealistic to meet. LOTS of difficulties with payments, many of my colleagues either didn't get paid for months or their pay was significantly less than they expected.
Advice to Management
Pay attention to the needs and suggestions of the employees that deal with the public face to face all the time.
I worked at Carphone Warehouse part-time (Less than a year)
Pretty good wage and decent training, the best part of being in my store was the camaraderie with my colleagues. Good experience working with the newest gadgets but this is limited.
Company is quite demanding of your time, sales targets were very unrealistic for my store, lots of upper management decisions made with little interaction with the people on the ground. There are lots of things asked from you for being low wage earners. Essentially the company expects a lot from their workers but treats them like potential criminals or children at times.
I have been working at Carphone Warehouse full-time (More than 3 years)
Great discounts on accessories and discount off phone contracts up to 30% off, great benefits, always more hours if you want more hours!
If it gets really busy there's a chance you don't get a break, but you get used to it, get paid for breaks anyway!
Advice to Management
Need to improve the bonus scheme! As our competitors such as EE get better commision!
I have been working at Carphone Warehouse full-time
Work in a Great Environment
None yet that i can find
I have been working at Carphone Warehouse part-time
Really Friendly People and great company with excellent training facilities
Sometimes unknown on new sales and products coming out
I worked at Carphone Warehouse full-time (More than 10 years)
Usually a fun place to work
Discounts on phones / contracts / accessories
Rota is usually flexible
Bonuses for hitting targets
Basic pay is not great
Targets can be hard to hit
A lot of pressure to hit various sales targets
I worked at Carphone Warehouse part-time
Good salary with commission
There is no way you can progress in this job unless you have good terms with the manager. You need to literally lick their boots in order to get what you want. If you are not good at it, the chance of your progression is zero. Your manager will make your life very difficult and you will end up giving resignation.
The managers I came across had poor academic background and did not know the meaning of professionalism. They were the one who started as a sale consultant and made their way up by getting on the right side of their managers.
Managers allow their sale consultants to mis-sell to hit their targets but pretend they do not know nothing about it in case if someone finds out, they can put the blame on their employees.
I have been working at Carphone Warehouse part-time (Less than a year)
Sales targets aren't to bad, very friendly atmosphere, loose out on a lot of sales due to the fact we have a carphone warehouse literally 2 minutes away from our swas, good commission and pay
Not much advertisement on 50 pound gift card and that we are even in currys so we have a lot of people that go across the road rather than our store
fun atmosphere in store
poor commission structure - will do anything not to pay you what you've earned
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