Carrabba's Italian Grill Reviews | Glassdoor

Carrabba's Italian Grill Reviews

Updated March 21, 2019
700 reviews

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3.5
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Carrabba's Italian Grill President Michael Kappitt
Michael Kappitt
25 Ratings

Employee Reviews

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Pros
  • "Great food that isn’t hard to sell" (in 49 reviews)

  • "Make good money, good management" (in 42 reviews)

Cons
  • "Long hours depending on table turnover" (in 28 reviews)

  • "No breaks, 50% only a few items on the menu, no time to eat, drink, or even sit, but that's kind of expected as a host" (in 11 reviews)

More Pros and Cons

  1. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great job and it’s easy money

    Cons

    Pay is good but not great


  2. "Not bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Carside to Go in Sarasota, FL
    Former Employee - Hostess/Carside to Go in Sarasota, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carrabba's Italian Grill full-time (More than 5 years)

    Pros

    Good, quick money. Met some life-long friends!

    Cons

    Co-workers that don’t pull their own weight and non-confrontational management.

  3. "Good Restaurant but Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend
    Neutral Outlook

    I worked at Carrabba's Italian Grill part-time (More than a year)

    Pros

    Short shifts
    Quick Money
    Decent discount on Food

    Cons

    Management is terrible
    Workplace bullying and favoritism is celebrated
    Not consistent money
    Management would not fix broken things


  4. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Birmingham, AL
    Former Employee - Server in Birmingham, AL

    I worked at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Flexible
    Opportunities to advance
    Pay
    Great management

    Cons

    Nothing. Carrabbas was a great place to work.


  5. "Former Server"

    StarStarStarStarStar
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at Carrabba's Italian Grill part-time (More than a year)

    Pros

    Decent, consistent money.
    Very professional, reliable company.

    Cons

    They liked to run understaffed for busy shifts and overload the servers with tables


  6. "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host
    Former Employee - Host
    Doesn't Recommend

    I worked at Carrabba's Italian Grill part-time

    Pros

    50% off, sometimes free, food. Tipped position. Relatively easy job.

    Cons

    Tons of favoritism showed, they don't promote internally, they would rather take transfers. Hard to move up in the company

    Advice to Management

    Stop giving servers who are "pretty" the best sections. When someone tells you their ultimate goal, help them strive for that. Don't keep them down in the same position because it's "what's best for the company".


  7. "If you're looking for a serving job, this is the place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Sarasota, FL
    Former Employee - Server in Sarasota, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carrabba's Italian Grill part-time (Less than a year)

    Pros

    I really loved working at Carrabba's. I've worked a number of part time jobs both in the food industry and other industries, and Carrabba's was my favorite. The training is very extensive (but fun), making you feel confident and successful when dealing with customers. There were plenty of built in incentives to perform well in the job, and everyone was very friendly. Transferring to other locations is also easy.

    Cons

    Nothing was a true "con". The only slightly annoying thing was the high amount of strict rules and procedures set forth by corporate, but honestly they were all worthwhile and made work smoother in the long run!

    Advice to Management

    Keep using incentives for servers to perform well. The rewards that come with employee of the month as well as the occasional selling competitions (most wine sold for the month, etc.) keep the days fun and foster healthy competition!

  8. "don't be a host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host
    Former Employee - Host
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carrabba's Italian Grill part-time (Less than a year)

    Pros

    nice environment and a good company, discounts.

    Cons

    Doesn't pay enough for the amount of work you have to put in.

    Advice to Management

    you get paid more at other restaurants for just SEATING than for what you're required at Carrabba's


  9. "Great Restaurant to Work At"

    StarStarStarStarStar
    Former Employee - Server in Fredericksburg, VA
    Former Employee - Server in Fredericksburg, VA

    I worked at Carrabba's Italian Grill part-time (Less than a year)

    Pros

    They really strive to help you get better and reach goals.

    Cons

    None that I can think of at this time.


  10. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Tampa, FL
    Former Employee - Hostess in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carrabba's Italian Grill (More than a year)

    Pros

    Fun and fast paced environment , you should be a people person

    Cons

    Hosts can be used as scapegoats for a lot of problems that aren't their fault and it can ware you down in a busy location

    Advice to Management

    Make sure there are bussers in every location so hosts don't get stuck with that responsibility because it slows the flow of the restaurant