Carrabba's Italian Grill Reviews | Glassdoor

Carrabba's Italian Grill Reviews

Updated September 5, 2017
260 reviews

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Current Employees

3.8
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Carrabba's Italian Grill CEO David Pace
David Pace
47 Ratings

260 Employee Reviews

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Pros
  • usually make good money, always very welcoming (in 35 reviews)

  • Great Food makes it easy to sale (in 33 reviews)

Cons
  • Long hours depending on table turnover (in 22 reviews)

  • Weeknights can be slow but if you work hard you will make money (in 8 reviews)

More Pros and Cons

  1. "Working at Carrabbas"

    StarStarStarStarStar
    Current Employee - Assistant Manager in Huntsville, AL
    Current Employee - Assistant Manager in Huntsville, AL
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Decent pay and good benefits. The hours have a potential to be optimal with an appropriately staffed restaurant. The product provided is also of good quality.

    Cons

    Typical restaurant woes. You work many 60+ hour work weeks. Lots of potential undue stress. Many changes in upper corporate leadership shift company direction a little too much.

    Advice to Management

    Stay ahead of priorities and do the best to insure the corporate standard is being held to the maximum ability.


  2. "Managing partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Partner in Phoenix, AZ
    Current Employee - Managing Partner in Phoenix, AZ
    Positive Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill full-time (More than 10 years)

    Pros

    Our family recipes are second to none. Our roots are what drives our hospitality. It is a fun, energetic, and caring environment. It is very detail orientated and focused on great food and service.

    Cons

    Very time intensive and a normal day is 10 to 12 hours.

  3. "It was alright"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill full-time

    Pros

    Flexible hours, and made good tips

    Cons

    The proprietor had no idea how the front of house jobs worked
    micromanaging

    Advice to Management

    The regular managers were great because they understood how the who restaurant worked, but the proprietor had no idea how things worked in the front of the house positions, and he liked to show off his lack of knowledge all the time.


  4. "Corporate typical, glad I'm not a liberal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time (Less than a year)

    Pros

    Easy to run circles around inexperienced servers, very little internal control, easy to manipulate loopholes, these jobs are all a goldmine for petty thieves and cons, mostly.

    Cons

    Alot!!! Management is too lax, tight nit groups of lazy managers protecting their jobs. Lazy people, spend more time on cell phones, labor cost is probably ridiculous yet they keep 2.15/hr on forever standing around looking retarded. Not enough skilled management which is easy to blame on upper mgmt, bad habits everywhere, spaceship of do as I say not as I do... complacency is blatantly obvious, terrible trainers, terrible training programs. Corporate heaven at it's best!

    Advice to Management

    Don't be lazy and your servers won't be lazy, invest a little time, money and elbow grease to get your profit margin out of the gutter, cut down on ridiculous amounts of specials that change more often than your staff. Get back to K.I.S.S. stop babysitting and teach skills, nurture hourly employees yet challenge them. Give respect to people who work diligently. Get off your damn cell phone and lead by example!


  5. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrabba's Italian Grill part-time

    Pros

    Great place with great food

    Cons

    more food specials would be nice


  6. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host
    Current Employee - Host
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time (More than a year)

    Pros

    tip share is 3% of sales, often resulting in pay between $11-20 per hour, depending on the number of tipped staff and sales totals

    Cons

    management is hit or miss, servers are sharks/in it for themselves, say goodbye to nights/weekends

    Advice to Management

    hiring process should include more rigorous interviews to weed out poor performers from the start


  7. "great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people, good company to work for

    Cons

    long and tedious process of training

    Advice to Management

    none

  8. "Diminishing Concept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carrabba's Italian Grill full-time

    Pros

    Great job for a server who wants to make money while going to college.

    Cons

    Management had no quality of life. They like to talk about it but they can live up to it.
    Staff rushed off clocks and pushed to make quicker service times.


  9. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Carrabba's Italian Grill part-time

    Pros

    willing to work with your schedule

    Cons

    lack of leadership within restaurant

    Advice to Management

    be more organized


  10. "Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hunt Valley, MD
    Current Employee - Anonymous Employee in Hunt Valley, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carrabba's Italian Grill (More than 5 years)

    Pros

    Sometimes you get free food.

    Cons

    Unfair work environment; favoritism by flirting; no work-life balance; working 12 hours every holiday is mandatory; management is lazy/disorganized

    Advice to Management

    Managers should be held to higher standards. Shouldn't just come to work to eat and play on phones.


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