Carrabba's Italian Grill Reviews | Glassdoor

Carrabba's Italian Grill Reviews

Updated August 4, 2017
143 reviews

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3.0
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Carrabba's Italian Grill CEO David Pace
David Pace
25 Ratings

143 Employee Reviews

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Pros
Cons
  • Long hours depending on table turnover (in 21 reviews)

  • it's hard to make money bartending there (in 8 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Newport News, VA
    Former Employee - Server in Newport News, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Great Food! Busy enough! Meal Discounts

    Cons

    Small table sections! I understand that theyre focused on better service but a 3 table section was not enough to make good money!!


  2. "staff works together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Hunt Valley, MD
    Current Employee - Server in Hunt Valley, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time (More than 3 years)

    Pros

    flexible hours
    good coworkers - everyone works together

    Cons

    slow in the summer
    run out of food a lot

  3. "Server and Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer in Macon, GA
    Former Employee - Server Trainer in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carrabba's Italian Grill full-time (Less than a year)

    Pros

    Discount of Food, Occasional Team Building activities, money is good

    Cons

    Playing favorites, managers go on witch hunts, older employees are arrogant.

    Advice to Management

    Keep developing your people and be leaders. Don't make promises you can't keep and don't lie to people.


  4. "Gained experience Bartending and have had the pleasure of working with good people. Fun work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Orlando, FL
    Current Employee - Server/Bartender in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Great staff and culture with the opportunity to move up quickly. If you make yourself useful in all areas you will move to key and then possibly management. Food is great.

    Cons

    No money, international guests with no autograt. I've never been stiffed more for perfect service. Management over staffs. Extremely hard work. No food runners, no bussers, or bar backs either. We do everything and for everyone and you will not stop. They also don't have no breaking system. Hopefully you can down some food while you get someone bread. Not enough money for the hassle.

    Advice to Management

    Stop over staffing and allow your employees to make money or you will loose anyone who is worth keeping.


  5. "It was bitter sweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Nashville, TN
    Former Employee - Server/Waitress in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Carrabba's Italian Grill part-time

    Pros

    -not a lot of side work
    -general manager who knows just about everything.
    -not as labor intensive to server
    -flexible schedule
    -short shifts

    Cons

    -not that busy during day shifts
    -parking is not great
    -management is bias
    -large parties of 25+ and making no money
    -menu test is hard

    Advice to Management

    Jennifer is the only one who knows what she is doing. Also it was hard to work with inconsistent management. I understand this is a business but I felt like I gave 100% to Carrabbas and the employees aren't consistently taken care of.


  6. "Wait staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time (More than a year)

    Pros

    Easy shift changes, very flexible

    Cons

    Minimal tables aloud at once


  7. "Everything Depends on Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in West Springfield, MA
    Current Employee - Server in West Springfield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time (More than a year)

    Pros

    If the managers are reasonable then it's a great place to make a few extra bucks. Usually flexible schedules allows for easy two-job balancing.

    Cons

    If the managers aren't reasonable it can be very hard to balance two jobs.

  8. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Brookfield, WI
    Former Employee - Hostess in Brookfield, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carrabba's Italian Grill part-time (Less than a year)

    Pros

    Cooks are nice people. Management are approachable people and allow for flexibility in scheduling your weekly hours. Enjoy discounts at all Carrabba's chain restaurants in the area.

    Cons

    Servers were not nice to host staff. They truly created the hostile work environment on busy days. Expect to work all holidays.


  9. "host"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Employee - Hostess in Nashville, TN
    Current Employee - Hostess in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time

    Pros

    most of the gust are very nice

    Cons

    staffing too many host when guest volume is low only reduces the tip share. Need more balance.

    Advice to Management

    raise salary for top performers


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carrabba's Italian Grill part-time (More than 3 years)

    Pros

    Good tips on the weekends

    Cons

    Hours were hard for people with family


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