Carrabba's Italian Grill Reviews | Glassdoor

Carrabba's Italian Grill Reviews

Updated May 15, 2017
179 reviews

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4.0
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Carrabba's Italian Grill CEO David Pace
David Pace
28 Ratings

179 Employee Reviews

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Pros
Cons
  • Long hours, not a lot of money for the servers to make at many locations (in 19 reviews)

  • it's hard to make money bartending there (in 8 reviews)

More Pros and Cons

  1. "Server's Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Orlando, FL
    Current Employee - Food Server in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Managers care about employees, food is homemade

    Cons

    Some clientele is rude (that's everywhere though), my store has high manager turnover rate


  2. "Met people who became lifelong friends there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Columbus, OH
    Former Employee - Food Server in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Lovely atmosphere, and workers that are dedicated and strive to cook and serve excellent food. I felt like part of a happy family while I was there.

    Cons

    What led to me leaving was the high turnover in management, and it went from a high-paced, yet, relaxed place to work, to a high-paced, high-stress atmosphere. Management began to require much more from the server staff than it was worth.

    Advice to Management

    Respect your servers. Be nice to those who make you look good.


  3. "Host"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Saint Louis, MO
    Former Employee - Host in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carrabba's Italian Grill full-time (More than a year)

    Pros

    Great management, good team mates

    Cons

    Short hours, around the clock


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  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN
    Current Employee - Manager in Nashville, TN
    Neutral Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill full-time (More than 3 years)

    Pros

    Generous meal benefits. Great learning environment. Company principles and beliefs reflect the origin of Carrabba's

    Cons

    Corporate instability. In the last 3 years, multiple high level leaders have led to widely swinging goals and priorities. Recently announced shutting down several underperforming locations.

    Advice to Management

    Slow the swinging of the pendulum so as to allow all level of employees to understand what direction you are trying to drive. Revisit quality of life situation with management in stores.


  6. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in West Springfield, MA
    Former Employee - Server/Bartender in West Springfield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Carrabba's Italian Grill part-time (More than 3 years)

    Pros

    Thorough employee training program. I started here as a brand new server and I learned a lot. I was a ken to become a bartender and trainer. Clientele is usaually good. The food is great and made from scratch. While in training they let you try the food. Opportunity for advancement to key holder or manager if that's what you're into

    Cons

    Too much sidework. Some sections are not very good and you can't make as much money in those. Typical restaurant issues like managers having favorites, mandatory holidays like Christmas Eve must be worked if you are newer staff.

    Advice to Management

    It's a corporate restaurant so it's all about the dollar signs. Listen to your staff and treat them well.


  7. "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Kitchen Manager in Orlando, FL
    Former Employee - Assistant Kitchen Manager in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work , great opportunities

    Cons

    Pay can be better for higher positions


  8. "Great trainers and money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Jacksonville, FL
    Former Employee - Hostess in Jacksonville, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Carrabba's Italian Grill part-time (More than 8 years)

    Pros

    Nice employee and good hours. Easy to learn and they work with your schedule for the most part. Excellent job.

    Cons

    Always get called in last minute. The regency one has rude customers. Try to stay positive and work with others and you'll be fine.

    Advice to Management

    Hire back previous hard working employees even if they quit and have grown as a server/hostess.


  9. "Restaurant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Newport News, VA
    Current Employee - Restaurant Manager in Newport News, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carrabba's Italian Grill full-time (More than 5 years)

    Pros

    Great food,atmosphere,and opportunity to move up. This restaurant has good benefits and a great place to work.

    Cons

    Late hours and lots of them. This job is not for someone who has a lot of kids.


  10. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Jacksonville, FL
    Current Employee - Line Cook in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carrabba's Italian Grill part-time (More than 3 years)

    Pros

    Some are better then others

    Cons

    Some stores don't have stability

    Advice to Management

    Get on the same page with your workers


  11. "senior manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Jacksonville, FL
    Current Employee - Senior Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carrabba's Italian Grill (More than 3 years)

    Pros

    great overall place to eat drink and have fun, also great environment to work for.

    Cons

    the quality of life is the restaurant buisiness which is not the best to have a family


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