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Carriage Services Reviews
31 reviews
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Full-timePart-timeApprove of CEO
Mel Payne
13 Ratings
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"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Carriage Services full-time
Pros
Autonomy and somewhat competitive base wage.
Cons
No real bonus structure available.
Advice to Management
Implement bonus structure for the front line to reward increased revenues. Incentives for obtaining greater than average contracts would be appreciated.
Carriage Services 2017-01-18 19:09 PSTHelpful (2)
![Carriage Services Logo]()
"Not local operations"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Carriage Services full-time (Less than a year)
Pros
The funeral directors, Family Service staff that I worked with and managed do truly care about families and doing things right by the families they are serving.
Cons
The corporation claims to follow a local operating business model. That works well if they have the right people in place, but they do not. They talk a good game, but micro-manage the local teams. They've hired too many Managing Partners that cannot manage their teams without their division support making decisions for them.
Advice to Management
Give good managers real time to turn around the messes they inherit. Stop firing and hiring managers every 6 months when they haven't had time to barely get to know their staff, let alone what changes need to be made.
Carriage Services 2017-05-30 11:07 PDT![Carriage Services Logo]()
"Family Service"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendI worked at Carriage Services full-time
Pros
Great working relationships with other employees, decent benefits.
Cons
Commission only position working on a reserve system that does not work to the benefit of the counselor. Stressful work overload. Ridiculous required sales goals.
Advice to Management
Success starts from the top and trickles down. If the top management does not show care to the employees, then a large turn over should be expected. You should reward and be kind to good employees, to keep them.
Carriage Services 2017-01-17 13:40 PST![Carriage Services Logo]()
"Family Service Couselor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Pros
Huge name in my area. Just the name alone attracts potential clients
Cons
Horrible upper management, bad customer service provided to families
Advice to Management
Get in tune with the community. Stop adding new fee's
Carriage Services 2016-06-10 11:20 PDTHelpful (1)
![Carriage Services Logo]()
"Funeral Director"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookI have been working at Carriage Services full-time
Pros
There is a company HR department so you are able to report to someone other than your immediate manager.
Cons
Not much oversight of Managing Partners, they are basically allowed to do anything they want without repercussion.
Advice to Management
Acknowledge that employees are the heart of the business. Reward loyalty.
Carriage Services 2016-05-20 09:33 PDT![Carriage Services Logo]()
"poor managing partner"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
Great company been there 8 years been good to me
Cons
Picking better managing partners with leadership and dont discriminate and do favoritism
Advice to Management
Be a role model be a leader have comminication on how to improve and be successful in your role as management especially if your a managing partner for carriage. " being the best"
Carriage Services 2016-05-15 07:21 PDTHelpful (2)
![Carriage Services Logo]()
"Great staff, poor management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOPros
Employee health insurance, vision, dental, 401k
Overtime pay
The staff I worked with was helpful and encouraged each otherCons
Extremely poor management styles
Management was not qualified for their positions
Management encouraged bad behavior and dishonest practices. Favored certain employees.Advice to Management
Embody the Carriage motto: Honesty, integrity and quality in all that we do.
Carriage Services 2016-05-25 06:59 PDT![Carriage Services Logo]()
"Proud to work with good people"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Carriage Services full-time
Pros
If you are lucky enough to work with a good team, you will find a lot of company support and success.
Cons
There is a high expectation for performance - not a con but if you are not up to "being the best" you will find it hard to work here.
Carriage Services 2016-04-28 21:26 PDT![Carriage Services Logo]()
"Good Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Carriage Services full-time (More than 3 years)
Pros
Best commissions in death care industry for sales counselors
Cons
no training staff or marketing support. All decisions made by location GM and your success depending on GM competence in sales ...and most don't have a clue!
Advice to Management
more marketing support for sales counselors
train GM's on basic sales/ marketing fundamentalsCarriage Services 2016-04-01 03:42 PDTHelpful (1)
![Carriage Services Logo]()
"Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOPros
Good pay with poor support
Cons
Does not care about morale. Without the people working at the business, the business would not survive. Stock is manipulated by employee purchase program. Company is based on a book titled Good to Great. What a joke.
Advice to Management
Trust your managers after all you interviewed them
Carriage Services 2016-04-08 18:25 PDT
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