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Carriage Services Employee Reviews about "upper management"

Updated Oct 26, 2021

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Found 7 of over 68 reviews

3.4
48%
Recommend to a Friend
54%
Approve of CEO
Carriage Services Chairman, President, and CEO Mel Payne
Mel Payne
31 Ratings
Pros
  • "I thoroughly enjoyed working at Carriage Services(in 5 reviews)

  • "Great working relationships with other employees, decent benefits(in 4 reviews)

  • Cons
  • "Upper management well if they decided to come down once a year or two off their heavenly cloud you can count yourself lucky(in 7 reviews)

  • "very high turnover company, very political culture, turnover tells all(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "upper management"

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    1. 4.0
      Former Employee, more than 5 years

      Ahead of The Curve

      Jun 6, 2018 - Funeral Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Innovative operating model for a corporation. Responsibility, authority and accountability for business decisions at the location level. Sting leadership.

      Cons

      Performance perfection expectations. Gender inequality in upper management roles.

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      Be the first to find this review helpful
    2. 2.0
      Former Employee, more than 3 years

      The location I worked at was an awful working environment most of the time.

      Oct 26, 2021 - Administrative Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Serving the community, creative freedom, great support staff at the home office

      Cons

      Upper management have no clue what is really going on in the locations, under staffed, there are no reviews and getting one is like pulling teeth, standards are ridiculous, the CEO is known for being a "tough guy" and the intercompany letters he emails out are very aggressive and self serving.

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      1 person found this review helpful
    3. 3.0
      Former Employee, more than 3 years

      Not An Employee Friendly Environment

      Oct 3, 2021 - Office Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, complete autonomy for Managers.

      Cons

      Because of the complete autonomy and lack of involvement on the local level there is very little accountability. HR does not follow-up with the Managing Partners responsibilities to their employees. Employees have to request annual reviews and pay increases are based on their standards for each location. Translating to no increases if you aren't increasing your sales each year. Hard work and loyalty aren't rewarded. No visits from upper management. Managers do not need management experience and are not provided with training in the areas they are lacking.

      1 person found this review helpful
    4. 1.0
      Former Employee, more than 10 years

      Typical by the numbers only midset and behavior

      Sep 25, 2020 - Licensed Funeral Director and Embalmer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty help from IT and when you called in to need, legal, sales or otherwise Kept their licenses up and helped

      Cons

      They do not listen to the location staff and gauge the communities or areas they are in its always if it works in the big cities it works everywhere else. DOSs where a dime a dozen and none of them offered anything to the table but to gripe and whine to the MPs about numbers. Upper management well if they decided to come down once a year or two off their heavenly cloud you can count yourself lucky. Treated as a number, they hire managers with little to no experience and it shows and who treated staff even worse.

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      2 people found this review helpful
    5. 1.0
      Former Employee, less than 1 year

      Meh

      Oct 5, 2020 - Managing Partner in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      local team members where great and very helpful

      Cons

      upper management was awful and out of touch

      2 people found this review helpful
    6. 4.0
      Former Employee, more than 3 years

      Great Company

      Apr 17, 2018 - Anonymous Employee in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good family-oriented company and good work/life balance

      Cons

      Upper management need to be more mentors/coaches to staff

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    7. 2.0
      Former Employee

      Family Service Couselor

      Jun 10, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Huge name in my area. Just the name alone attracts potential clients

      Cons

      Horrible upper management, bad customer service provided to families

      Continue reading
      1 person found this review helpful
    Viewing 1 - 7 of 7 English Reviews

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