Cartus Reviews | Glassdoor

Cartus Reviews

Updated July 14, 2018
305 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
Cartus President Kevin J Kelleher
Kevin J Kelleher
172 Ratings

305 Employee Reviews

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Pros
  • "Organization recognizes that work-life balance effectively increases productivity in the long-run" (in 51 reviews)

  • "They care for their employees with good benefits and chances for advancement" (in 20 reviews)

Cons
  • "Commitment to work/life balance seems to be waning" (in 10 reviews)

  • "Pay is very low for the area, hard to pay bills and buy food with this low salary" (in 16 reviews)

More Pros and Cons

  1. "Great Place to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Cartus full-time (More than a year)

    Pros

    Great workplace. Internal advancement is plentiful. Lots of growth. 37 hour work week. Lots of ways to earn incentives with regular games and contests. Great insurance and benefits. Voted one of the top ethical businesses in the US and one of the "Great Places to Work".

    Cons

    No overtime allowed (that could be a Pro to some people). Lots of process changes yearly....some people don't handle change well.

    Advice to Management

    A Christmas party would be great.


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Danbury, CT
    Current Employee - Anonymous Employee in Danbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cartus full-time (More than 10 years)

    Pros

    Family first and ability to work from home when needed.

    Cons

    Advancement opportunity. HR representative not includd in internal interview process.

    Advice to Management

    Include HR representative in internal interview process.

  3. "Language Network Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Cartus full-time

    Pros

    Nice facility, room to grow within the company.

    Cons

    Mundane and repetitive duties. Not challenging. More admin in nature.


  4. "They Care for their Employees"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Danbury, CT
    Former Employee - Anonymous Employee in Danbury, CT

    I worked at Cartus full-time (More than 8 years)

    Pros

    They care for their employees with good benefits and chances for advancement.

    Cons

    I have no cons for them

    Advice to Management

    none


  5. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cartus full-time

    Pros

    Good benefits 401k onsite doctor

    Cons

    Frustrating micro management and constant fear of layoffs

    Advice to Management

    Respect your people and stop outsourcing


  6. "ESL / English language trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ESL Teacher Trainer in Los Angeles, CA
    Former Employee - ESL Teacher Trainer in Los Angeles, CA
    Recommends

    I worked at Cartus (More than a year)

    Pros

    Very interesting job; freedom to design own curriculum which suited the clients; kindly personnel generally; quite fair rate re hourly pay for the number of clients in same area. Reimbursement for supplies - the limit was generous.

    Cons

    One administrator was very rude when I courteously asked for a slight increase in pay and why (travel, etc.). (Turned out another administrator actually rounded up my pay per hour, not quite what I was seeking, but close.) Some of the reporting rules changed or were not clear, causing some frustration. By contract, part / almost full time. No benefits (OK in this case, but maybe some bonus perks at end of the 1-1/2 year stint would have been nice. (I felt very dedicated to these clients, and the feedback re my teaching them was shining.) Overall, an enriching and good experience.

    Advice to Management

    Please see above.


  7. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relocation Consultant
    Current Employee - Relocation Consultant
    Recommends

    I have been working at Cartus full-time (More than 5 years)

    Pros

    Great environment, great facilities, great culture

    Cons

    No place for a career

  8. "Helpful"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cartus full-time

    Pros

    great company, good people to work with

    Cons

    High monthly cost for benefits


  9. Helpful (1)

    "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Operator in Danbury, CT
    Current Employee - Data Center Operator in Danbury, CT
    Recommends
    Approves of CEO

    I have been working at Cartus full-time (More than 8 years)

    Pros

    My position here has really challenged me, I learned a lot and it made me a better person and employee.

    Cons

    There are no words to discount such a great company to work for. Cartus is top notch!


  10. Helpful (2)

    "Relocation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relocation Specialist in Irving, TX
    Former Employee - Relocation Specialist in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cartus full-time (More than 5 years)

    Pros

    Great pay and great co-workers; job that employees do is rewarding; great members

    Cons

    More conermed with numbers vs the customers; extreme favoritism with specific employees; and horrible HR service when it comes to issues with management and other employees; horrible with work/life balance

    Advice to Management

    Put a halt to the favoritism; put the customers first vs the numbers; and have the HR department be more understanding and responsive to employees when complaints are made against other employees and mgmt; address complaints rather than ignore them; actually hold true to their work/life balance statement


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