Cartus Reviews

Cons

Horrible Pay , no opportunity for advancement

Cons

It sometimes feels like a boys' club where everyone goes to University of CT. It's also hard to advance in certain departments. The pay tends to stagnate unless you get promoted, which often requires you to make lateral changes to get the necessary experience.

Cons

Monetary compensation could be better. Promotions typically happens not because of skill set, but who knows what

Cons

Low pay, unreasonably high caseload of customers. Antiquated systems and processes that hinder efficiency. Very high stress; consultants occasionally cry at their desk due to job stress.

Cons

You will hear a whole lot of talk about ethics when you start at Cartus and during your tenure. Upper management and HR will talk about how ethical the company is every opportunity they are given. You will see posters, signs, etc. talking about how ethical the company is.

Don't believe it. This is as unethical a company as I have ever worked with. The only reason they repeat it so much is to try and convince employees its reality when we all know it isn't.

IF you are lucky enough to be placed with a decent manager / a manger who likes you then you will be in better shape. But the vast majority of management within the company is only in management because of tenure. They have no managerial skills and most don't even have basic college degrees. IF, like most, you are placed with a poor manager (the entire HES department is made up of these as is most of Affinity) prepare to be threatened, belittled and lied to on a daily basis. And don't forget about the favoritism. Managers will pick their favorites and you will see them promoted and treated with kid gloves even if their metrics are awful. Your longevity with the company has nothing to do with your performance and everything to do with how much butt you can kiss.

Don't bother raising any issues with ethical behavior / managerial behavior to the HR department. They are the most useless and unethical people within the company. They serve only to repeat the company motto and tell you how ethical they are. All while ignoring the gross unethical actions being taken within the company. If you report anything to HR prepare to face retaliatory action at some point.

You will notice this is a theme in a lot of the reviews on Glassdoor going back YEARS. It is an issue clearly noticed by employees / ex employees but nothing has been done to resolve the issue.

Pay is below industry standard across the company. You will find out that everyone thinks this in the HR surveys that are handed out. Prepare for this complaint to never be addressed either.

Cons

Low pay compared to competitors. A lot of micromanagement. Corporate accountant are paid on hourly basis. Force employees to pay for parking close to building.

Cons

Low salary. Judged with too many metrics!

Cons

Management is unorganized, Director is inexperienced.

Cons

I think it's a bit hard to get in the door without being hired for one of the call center positions first. But they do give good experience for the other roles within the company. So if you don't mind a bit of call center work (not cold calling), then it's worth doing so you can post for positions that better fit you.

Cons

training, communication, expectations without full training