Cascadia Behavioral Healthcare Residential Counselor Reviews | Glassdoor

Cascadia Behavioral Healthcare Residential Counselor Reviews

Updated Feb 19, 2019

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Found 14 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
60%
Approve of CEO
Dr. Derald Walker
9 Ratings
  1. Helpful (2)

    "I have grown here and feel supported by my supervisors and coworkers. The benefits are phenomenal / affordable medical and generous time off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor II in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cascadia Behavioral Healthcare full-time for more than a year

    Pros

    Benefits are very generous in the way of paid time off and excellent medical care. Double time paid on holidays, extra bonuses for working a double.

    Cons

    Well what to say in 20 words. Pay is competitive, even though this field pays notoriously low, but this agency still pays more than some others.

    Advice to Management

    Boundaries could be more clear in the role of harm reduction in order to create therapeutic value in the milieu.

    Cascadia Behavioral Healthcare2014-11-02
  2. "Great PTO, bad mid-management and pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor 
    Neutral Outlook
    Approves of CEO

    I worked at Cascadia Behavioral Healthcare full-time for more than a year

    Pros

    The PTO can not be beat. It is the best around. The head office is nice and helpful.

    Cons

    Overstating in the wrong areas. Lacks proper pay. Hires worst candidates of sites. Lots of turnovers.

    Advice to Management

    To keep better management you need to pay the right people. Stop lowballing.

    Cascadia Behavioral Healthcare2019-02-19
  3. "Residential Counselor 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor in Oregon City, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cascadia Behavioral Healthcare full-time for less than a year

    Pros

    Wonderful environment, great clients, great boss at my location, excellent PTO.

    Cons

    No raises, rarely reviewed, strongly against unionizing, does not pay a living wage which is in contrast of their mission statement.

    Advice to Management

    Do quarterly reviews with raises if certain criterion are met. Pay ALL employees a living wage.

    Cascadia Behavioral Healthcare2018-04-23
  4. Helpful (4)

    "Residential Counselor2 QMHA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cascadia Behavioral Healthcare for more than 3 years

    Pros

    There are not many Pros for working for this company. Decent health insurance

    Cons

    Very chaotic the people that are clinical QMHPs are usually new out of school and trying to figure out what the hell they need to do without much help and that's who you're supposed to turn to as a qmha when you need help... just a mess...bad environment...moody coworkers.... Many co-workers really did not care about the clients... it was just a job until they could move on to hopefully something better

    Advice to Management

    Get it together and some of you need to stop acting like the clients I swear some days the mood around the place you couldn't tell who were the workers and who were the clients LOL

    Cascadia Behavioral Healthcare2018-01-26
  5. Helpful (5)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cascadia Behavioral Healthcare full-time for more than 3 years

    Pros

    Pay well for this line of work. The clients are great to work with. Flexibility in schedule. Good amount of paid time off but you are often not allowed to take it due to scheduling and being denied by management. Great experience in the field of mental health.

    Cons

    Managers of residential programs tend to have limited skills and respect for their employees and clients. Managers contribute to the sexual harassment and assault cycle in the work place. The company sees its staff as disposable and are willing to risk their safety for the revenue of dangerous clients. Employees are forced to work double shifts (frozen to stay overnight when you were working a swing shift) and forced...

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    Advice to Management

    Listen to your employees and make change.

    Cascadia Behavioral Healthcare2017-12-08
  6. Helpful (6)

    "Decent Entry-Level Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor II in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cascadia Behavioral Healthcare full-time for more than 3 years

    Pros

    -Working with marginalized individuals -Helps develop an understanding of why the mental health system does and doesn't work. -A relatively safe environment to develop an understanding of the interplay between socioeconomic issues and mental health in.

    Cons

    -Could not care less about its entry-level employees. -Doesn't make efforts to invest in/retain good employees. -Doesn't offer performance/term-based raises. You will always make the same amount of money as someone with identical credentials who has been newly hired.

    Advice to Management

    Expanding the availability of services doesn't matter if you aren't investing in making the services effective. Stop opening new sites and focus on employee training, pay, and support. Constant employee turnover is economically costly to the company and emotionally costly to the clients. By not valuing hard working employees properly, you will inevitably lose them to employers that will.

    Cascadia Behavioral Healthcare2017-11-05
  7. Helpful (6)

    "Behind the scenes honest truth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cascadia Behavioral Healthcare full-time for more than a year

    Pros

    + The coworkers you'll have are genuinely good people. If you ask them for help and be sure to thank them, they'll have your back. Remember, they're definitely NOT there for the money. They're there because they're good people. +Benefits package is literally the kind that can keep you alive. Kaiser makes all my meds affordable and the coverage allows for mental and medical appointments at $20-40 each. Cascadia also has...

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    Cons

    - So far, annual review is a joke. If you did a great job, you get NO raise. I wish I had read the reviews here before I took the job. During my interview, when I was asked to take this job, I was promised I'd have a chance for a raise during annual review. Sadly that turned out to be false. -Favoritism goes unchecked. That's great for you if you are a good butt kisser. Not so great if you have a sense of honor....

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    Advice to Management

    1. Learn how to say thank you every now and again. Would it kill you to give out a starbucks giftcard to the people who stick their neck out and give up sleep to help cover shifts? At least bring some donuts for the staff as snacks sometimes. Goodness! 2. Implement company wide traditions that make work more fun. Why not a winter holiday party? A potluck or white elephant wouldn't cost a dime. A quarterly donut day would...

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    Cascadia Behavioral Healthcare2017-10-02
  8. Helpful (10)

    "Unprofessional, Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor II in Wood Village, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cascadia Behavioral Healthcare

    Pros

    An okay foot in the door for mental health. PTO was generous, but had to be taken as convenient to management. Extremely difficult to be fired, even intentionally sleeping during your shift comes with zero consequences.

    Cons

    When you're in the ECFs, you're not so much a clinician as you are a babysitter/billing machine. No self-respecting behavioral health provider would impose "quotas" and stretch the truth as far as Cascadia does to make money. They've faced several Medicare fraud suits due to dishonest and poor billing practices and nearly went under in 2008 for this very thing. Supervisors are poorly trained, if at all. The morale of...

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    Advice to Management

    Hire better management Watch your billing practices Keep a better eye on credentials Stop hiring people without the proper background Improve HR by cross training Figure out something to do about the terrible morale that appears prevalent across several facilities and programs.

    Cascadia Behavioral Healthcare2016-08-01
  9. Helpful (5)

    "No raises. Weird structure. Nice people does NOT mean effective people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Counselor II in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cascadia Behavioral Healthcare full-time for more than 3 years

    Pros

    Nice people here. Steady work. Busy busy, you won't get bored! PTO is good. Use it. Get only enough health insurance for yourself. Trust me. It's good. What they do is crucial. Very focused on treating patients well. Good choice if you are single, straight out of college or living with mom n dad. Ample training. One week plus on the job with a guide. Certain managers are stellar. Talk to them. They care. The...

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    Cons

    Crises do happen. Please be ready. Even if you have a 4 year degree, pay is just not competitive. Raises are nonexistent. Don't get your hopes up when they say you'll be up for a "review" next year. There is no way to promote you because there is no structure. Your boss would have to give you his job, literally. That's the only way you'll get a promotion. Raises if they ever happen are RANDOM and NOT based on...

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    Advice to Management

    Ask the actual supervisors on the floor who should get raises and who should not. Reward the new promising ones quick before they figure out how things really work around here...

    Cascadia Behavioral Healthcare2016-04-17
  10. Helpful (7)

    "Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Counselor II in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cascadia Behavioral Healthcare

    Pros

    Cool Coworkers Important Work Opportunities to Connect with Clients

    Cons

    Critical, condemning and non-supportive work environment low-ish pay (not bad for the field however) Dangerous due to poor management

    Advice to Management

    Do not encourage a gossipy and non-supportive work environment nor one that encourages workers to put themselves in danger. This is hard work.. support your employees!

    Cascadia Behavioral Healthcare2015-11-02
Found 14 reviews