Casey's General Stores Reviews | Glassdoor

Casey's General Stores Reviews

Updated May 27, 2017
321 reviews

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321 Employee Reviews

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Pros
  • Most people there are easy to work with and want to work as a team to get stuff done (in 7 reviews)

  • They are very serious about good customer service (in 10 reviews)

Cons
  • Upper management does not recongnize individual achievements, moving into store management is difficult (in 16 reviews)

  • Casey's was completely unwilling to give full-time hours when I started working there (in 14 reviews)

More Pros and Cons

  1. Helpful (2)

    "Empty promises"

    Star Star Star Star Star
    Former Employee - Kansas in South Hoisington, KS
    Former Employee - Kansas in South Hoisington, KS

    I worked at Casey's General Stores part-time (Less than a year)

    Pros

    It is a good starter job. If you need a job and are willing to work the hours go for it.

    Cons

    Management makes a lot of promises they don't intend to keep.

    Advice to Management

    Stand by your word of advancing through the company. Give the promotions to people who have been with the company and have worked for the open positions.


  2. Helpful (1)

    "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Martinsville, IN
    Former Employee - Anonymous Employee in Martinsville, IN

    I worked at Casey's General Stores full-time (More than a year)

    Pros

    Nothing to comment at this time

    Cons

    Management could be better
    They select who they like the most and treat them way better than others


  3. "OK place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in West Fargo, ND
    Current Employee - Cashier in West Fargo, ND
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Casey's General Stores full-time (More than a year)

    Pros

    Benefits, 50% off food and pretty chilled

    Cons

    Unorganized, high turn over rate, not the brightest employees, a lot of incompetence and laziness.

    Advice to Management

    Store Managers should only manage. Not doing regular employee work like cashiering and making food.


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  5. Helpful (1)

    "Pretty good overall but a couple things would make them much better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Wichita, KS
    Current Employee - Assistant Store Manager in Wichita, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Casey's General Stores full-time (More than a year)

    Pros

    Casey's overall values and views are very positive. They lay a good foundation for a business that can provide a good product and good customer service.

    Cons

    Casey's as a company has good intentions. However, There are a few things as far as operations that cost them extra money as a business and decrease customer satisfaction. In my opinion they don't have rigorous enough training programs for employees at the "STORE" level. They don't empower their management staff to control labor costs etc. Otherwise they are a fantastic company.


  6. Helpful (2)

    "Stay Away!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Waterloo, IA
    Former Employee - Customer Service Associate in Waterloo, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Casey's General Stores part-time (More than a year)

    Pros

    Their really aren't any Pros:
    I got a 90 cent raise

    Cons

    EVERYTHING: Just to name a few
    Only gives hours to their favorites
    Drama
    I got fired for going the hospital AND having a doctor's note.


  7. Helpful (1)

    "As Needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Champaign, IL
    Current Employee - Anonymous Employee in Champaign, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Casey's General Stores part-time (More than a year)

    Pros

    I work any shift but overnight as-needed.
    Decent number of hours.
    Rather Relaxed Work enviroment.

    Cons

    Rumors galore. Share your personal life at all it gets twisted and made into a rumor.
    To get by in a Casey's for more than 3 months you must absolve yourself to share NOTHING with any employee you don't want twisted and made into a negative. Keep work & Personal life completely, 10000000% separate or prepare for consequences.
    P.S. IDK If matters, but 85% of workers, at my Casey's are women, and it makes for a very toxic enviroment.

    Advice to Management

    Check Camera's. Punish employee's for not doing things correctly. Stick to your word. Eliminate rumor mongering. Cover shifts when needed instead of guilt tipping employees to do it. Manager's get payed a salary NOT hourly for that exact reason. Don't shirk your manager duties. Be more responsible for your workers actions.


  8. Helpful (2)

    "Great people bad management/supervisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Employee in Chicago, IL
    Former Employee - Store Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Casey's General Stores full-time (More than a year)

    Pros

    Fast paced. Reliable hours. Yearly raise. If you enjoy people and are patient its not a bad place.

    Cons

    Little to no advancement opportunity. The supervisors (who are in the store for 2 hours once a month) make awful decisions for the staff. Employees are expendable and their word is never taken seriously. Even when multiple employees over a period of time come to you with the same complaints about the same manager it isnt taken seriously and is even used against the employee.

    Advice to Management

    Your employees will take your business to the next level if you stand behind them.


  9. Helpful (1)

    "ktichen crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Crew in Joplin, MO
    Current Employee - Kitchen Crew in Joplin, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Casey's General Stores part-time (More than a year)

    Pros

    you get paid every two weeks

    Cons

    do NOT work here. I repeat do NOT work here.

    Advice to Management

    The reward for hard work is the opportunity to do more work.


  10. "Easy job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casey's Cashier in Cerro Gordo, IL
    Former Employee - Casey's Cashier in Cerro Gordo, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Casey's General Stores part-time

    Pros

    Very easy job. Basic cashier duties.

    Cons

    Management in my particular store was not very good. Can be very unprofessional at times.

    Advice to Management

    Keep a close eye on the store managers.


  11. Helpful (2)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlantic, IA
    Former Employee - Assistant Manager in Atlantic, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Casey's General Stores full-time (Less than a year)

    Pros

    I can't think of one

    Cons

    The east end store in Atlantic, IA is one of the most corrupt places I have ever worked. People lie to judges, don't follow policies or rules, show favoritism, fraternize, falsify documents, give unauthorized discounts which is stealing, allow vendors to check themselves in, lie about employees to get rid of them, give smoke breaks but not any other breaks, and so forth. Please do yourself a favor and never ever work there. It is not worth the stress, lies, and unethical scum you will never be able to clean off yourself.

    Advice to Management

    Grow up and become more competent. I hope one day the CEO comes in and catches you in all the lies you have told and terminates you as he should. If the CEO really cared about that store he would personally go in there and stop being so lazy.


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