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Cash America Reviews

Updated February 14, 2018
361 reviews

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2.7
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Approve of CEO
Cash America President, CEO, and Director Dan Feehan
Dan Feehan
191 Ratings

361 Employee Reviews

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Pros
Cons
  • Paperwork was falsified by upper management (District Manager) to try to fire me (in 34 reviews)

  • Work/ Life balance is non existent (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Assisstant/shop manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Manager in Phoenix, AZ
    Former Employee - Shop Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time (More than 8 years)

    Pros

    I loved Cash America I feel like I got every opportunity for the most part to succeed. I worked in the west region and my district managers Greg and Jacob were excellent.

    Cons

    Low wages for pawnbrokers and way to many hours required for management which make work/life balance way tilted towards the company. To many sales and "tag events" take away from day to day tasks.

    Advice to Management

    Listen to your employees they are the key to your success. Be more competitive in your wages for the field it is underpaid and the stress shows on your employees. I felt for the most part people loved there job but felt they're way overworked.


  2. "Help each other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cash America full-time

    Pros

    Pay, pay pay pay pay

    Cons

    Hours. 7am pfi s and hours

    Advice to Management

    Each DM should work in a store to make sure each store is working similar

  3. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Texarkana, TX
    Current Employee - Assistant Manager in Texarkana, TX
    No opinion of CEO

    I have been working at Cash America full-time (More than 3 years)

    Pros

    The pay is good for the area, employees are like family, and some of the customers are a joy to get to know.

    Cons

    It is very high stress, long hours, demanding, and expectations are very high. Every employee is expected to hit certain milestones.


  4. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Tampa, FL
    Former Employee - Store Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cash America full-time (More than a year)

    Pros

    Getting to learn a vast number of categories and subjects, from jewelry to farming equipment. Having the opportunnity to helping and listening to people.

    Cons

    Dealing with a difficult customer base.

    Advice to Management

    Mgmt, needs to help engage & entice there employees via better salaries and true incentives & bonuses. Salaries are not up to par with level of employees needed . Ok


  5. "Was a good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cash America full-time

    Pros

    Good benefits (Medical/Dental/Vision/401k matching/Sick Time / Vacation)

    Cons

    The company is no longer the same. It merged with another company that didn't value its employees the same as before.

    Little to no ability to move up.

    Advice to Management

    Value your employees, they are the glue that holds the company together.


  6. "Terminated for calling in sick with the Flu"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Fort Worth, TX
    Former Employee - Human Resources Generalist in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cash America full-time (Less than a year)

    Pros

    Decent pay and easy interview process

    Cons

    Serious attitude problems and “cliques”

    Advice to Management

    I wouldn’t be terminating staff with a 102 fever and medical substantiation having the flu...


  7. "store manager"

    StarStarStarStarStar
    Current Employee - Store Manager in Austin, TX
    Current Employee - Store Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cash America full-time (More than 8 years)

    Pros

    working with honest and proffesional people

    Cons

    uncertainty with the future of the company

    Advice to Management

    more transperancy with current and future goals

  8. "finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cash America full-time (More than 10 years)

    Pros

    long term stability and growth

    Cons

    Slow to adjust to changing market


  9. "great job not enough pay for the head ace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    good ppl great enviroment

    Cons

    not enough money for the head ace and they are super cheap


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cash America full-time

    Pros

    Customers were really nice for the most part

    Cons

    Rude managers only care about themselves


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