Cash America Reviews | Glassdoor

Cash America Reviews

Updated August 14, 2017
333 reviews

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2.8
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Approve of CEO
Cash America President, CEO, and Director Dan Feehan
Dan Feehan
179 Ratings

333 Employee Reviews

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Pros
Cons
  • Work/ Life balance is non existent (in 16 reviews)

  • Paperwork was falsified by upper management (District Manager) to try to fire me (in 33 reviews)

More Pros and Cons

  1. "Pawnbroker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cash America full-time (More than 5 years)

    Pros

    Flexible with hours
    It's not a boring job

    Cons

    Commission structure sucks
    A lot of customers are rude
    Management is a joke


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cash America full-time

    Pros

    Many stores so location may be close to home

    Cons

    Limited upward mobility, many different managers.

  3. Helpful (1)

    "Cash America Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in New Orleans, LA
    Current Employee - Shop Manager in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cash America full-time (More than 10 years)

    Pros

    Exciting environment, great deals on merchandise

    Cons

    New company owners First Cash, majorly changing business practices. New focus do not make sense to long time employee.

    Advice to Management

    Always be ready for tedious new programs that pull away from current business practices.


  4. "Okay Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pawnbroker in Las Vegas, NV
    Former Employee - Pawnbroker in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time (More than a year)

    Pros

    Commission. Good experience Easy concept

    Cons

    Favoritism, Low pay, Hard to advanced


  5. "Cash America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cash America full-time

    Pros

    you learn new things everyday about new items

    Cons

    carrying heavy items to the warehouse


  6. "Lead CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Customer Service Representative
    Former Employee - Lead Customer Service Representative
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cash America (More than 5 years)

    Pros

    Great benefits for the average employee

    Cons

    Regional manager was awful to work under. All about bottom line and nothing else

    Advice to Management

    Focus more on retaining good talent!


  7. Helpful (1)

    "Terrible organization."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Henderson, NV
    Former Employee - General Manager in Henderson, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cash America full-time (More than 5 years)

    Pros

    None to speak of. Really, I can't think of any. I mean you get discounts on used broken merchandise and deal with some of the worst behavior humanity has to offer.

    Cons

    I have had a first hand look at management behind closed doors. Constant gossip and inappropriate discussions about fellow managers and employees. Very little to no work life balance. After a loyal 5 years of being a top rated manager and finishing my two weeks notice I was told that taking my remaining vacation "is just not something we do" this is also happened to close friends of mine in the business, that complementing the reason they left. Over all very poor company in regards to how employees are treated leaving this job was one of the happiest moments of my life.

    Advice to Management

    Take care of your people, you can't move mountains over night! Trust me iv tried!

  8. "worked for more than 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Representative in Miami, FL
    Current Employee - Lead Customer Service Representative in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cash America full-time (Less than a year)

    Pros

    you learn how to do businesses cool blood

    Cons

    managers are never satisfied with how miserable you make others people life. you will meet people with serious problems every day and making it even worst after they pawn something

    Advice to Management

    all managers shall care more to make good relation with their employers because they are usually fire with out remorse


  9. "The rewards are from helping people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Houston, TX
    Current Employee - Shop Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash America full-time (More than 3 years)

    Pros

    The great opportunity to help people

    Cons

    The company can get caught up on #s and not people

    Advice to Management

    Take care of people that are valuable to the company


  10. Helpful (1)

    "EASY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash America full-time

    Pros

    Commission is great if you can sell

    Cons

    Micromanagement is horrible. They're opening almost every day.


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