Cash America Reviews | Glassdoor

Cash America Reviews

Updated September 19, 2018
397 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cash America President, CEO, and Director Dan Feehan
Dan Feehan
211 Ratings

397 Employee Reviews

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Pros
  • "Good benefits (Medical/Dental/Vision/401k matching/Sick Time / Vacation)" (in 14 reviews)

  • "Great people to work with and great customers" (in 13 reviews)

Cons
  • "Upper management only cares about numbers" (in 40 reviews)

  • "Low wages for pawnbrokers and way to many hours required for management which make work/life balance way tilted towards the company" (in 16 reviews)

More Pros and Cons

  1. "Help each other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cash America full-time

    Pros

    Pay, pay pay pay pay

    Cons

    Hours. 7am pfi s and hours

    Advice to Management

    Each DM should work in a store to make sure each store is working similar


  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cash America full-time (More than 3 years)

    Pros

    Money money great benefits love the staff and bonus... vactions 2 weeks paid holidays off... the customers alone ...

    Cons

    Very high turnover management very long hours not enough staff and management not willing to listen to staff opinions

  3. "Help customers financially by providing cash loans and selling merchandise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pawnbroker in Bryan, TX
    Former Employee - Pawnbroker in Bryan, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cash America full-time (More than 3 years)

    Pros

    Good bonus if you give it your all

    Cons

    As full time work stretched hours


  4. "Shop manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash America full-time

    Pros

    great bonuses, good benefits, great deals

    Cons

    difficult schedule to work with

    Advice to Management

    more weekends off


  5. "Not worth the trouble"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash America full-time

    Pros

    Not a sit down job

    Cons

    Low pay Work holidays and weekends


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cash America full-time

    Pros

    Family environment within the stores, great customers

    Cons

    politics get in the way, management (dm) style was very poor.


  7. "Shop manager"

    StarStarStarStarStar
    Current Employee - Retail Store/Shop Manager in Tampa, FL
    Current Employee - Retail Store/Shop Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash America full-time (More than 5 years)

    Pros

    Great company, great hands on experience

    Cons

    Paying employees what they deserve to make based off of performance instead of what the company thinks they should make based off of title.

    Advice to Management

    None

  8. "Pawn Shop or Retail Shop?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pawnbroker in Columbus, GA
    Former Employee - Pawnbroker in Columbus, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cash America full-time (More than 3 years)

    Pros

    It's a fairly simple job. You are basically in control but to a limit of course!

    Cons

    You will run into some characters as a worker.

    Advice to Management

    Loosen up and don't stay in the office all day!


  9. "Shop manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Cash America full-time (More than 10 years)

    Pros

    Salary and vacation , that’s only because been employed with them for almost 20 years

    Cons

    Long hours. Very demanding. Rude customers

    Advice to Management

    Too demanding


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cash America full-time (More than a year)

    Pros

    The company is a good company to work for him and you learn a lot of new things it’s a good company

    Cons

    The only thing wrong they can’t the management cannot make up their mind on the rules once this something that the one says another thing


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