Cash America Reviews | Glassdoor

Cash America Reviews

Updated August 22, 2017
74 reviews

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4.0
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Recommend to a friend
Approve of CEO
Cash America President, CEO, and Director Dan Feehan
Dan Feehan
48 Ratings

74 Employee Reviews

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Pros
Cons
  • Work/ Life balance is non existent (in 16 reviews)

  • Paperwork was falsified by upper management (District Manager) to try to fire me (in 33 reviews)

More Pros and Cons

  1. "Teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America (More than 5 years)

    Pros

    Great teamwork. Help the customer. 30 day merchandise purchase guarantee. Jewelry is real and legit.

    Cons

    Long hours but it is overall rewarding

    Advice to Management

    Keep up the communication with all staff when visiting stores.


  2. "Cash America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cash America full-time

    Pros

    you learn new things everyday about new items

    Cons

    carrying heavy items to the warehouse

  3. "The rewards are from helping people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Houston, TX
    Current Employee - Shop Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash America full-time (More than 3 years)

    Pros

    The great opportunity to help people

    Cons

    The company can get caught up on #s and not people

    Advice to Management

    Take care of people that are valuable to the company


  4. "Good but pushy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pawnbroker in Las Vegas, NV
    Current Employee - Pawnbroker in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cash America part-time (Less than a year)

    Pros

    Less strict that regular retail.
    Very nice managers and team feeling.
    Commission.

    Cons

    Corporate likes to instate arbitrary policies.
    Irritable customers.

    Advice to Management

    Keep doing what your doing, most of the issues come down from on high.


  5. "Some locations are good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash America part-time

    Pros

    10% commission up to 5000in sales then it goes up. You're allowed to discount. Employee discount

    Cons

    Some locations are horrible.


  6. "Fun"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash America full-time

    Pros

    Great hours, Can earn commission, good people to work with.

    Cons

    Things seem to change all the time.

    Advice to Management

    Just keep things the same.


  7. Helpful (7)

    "Good company to work for prior to getting bought by First Cash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Best work-life balance. Worked with very nice pool of people as well as on latest technologies.

    Cons

    Not very process oriented. Everything collapsed after the merger!!!

  8. "Great Work Atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time (More than a year)

    Pros

    Cash land is a great place to work because they are big on core values, and value great customer service!

    Cons

    Sometimes customers can be rube.

    Advice to Management

    Keep up the great work!


  9. Helpful (2)

    "Cash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time

    Pros

    Good place to work. Managers were awesome. Helped out with all questions and concerns. Training is in depth and detail.

    Cons

    Must be very detail oriented. New situations occur every single day. Gets very hectic at times. When you value an article customers get upset easily.

    Advice to Management

    No advice for management. Maybe just prepare employees for unexpected situations. Sometimes you get caught off guard. But besides that there's no problems.


  10. Helpful (1)

    "Cash American"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Analyst in Fort Worth, TX
    Current Employee - Analyst in Fort Worth, TX
    Approves of CEO

    I have been working at Cash America full-time (More than 3 years)

    Pros

    Cash America has a great work culture.

    Cons

    Company going through merger and it hasn't gone great so far. I'm


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