Cash America Reviews | Glassdoor

Cash America Reviews

Updated March 20, 2017
71 reviews

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4.0
Star Star Star Star Star
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Cash America President, CEO, and Director Dan Feehan
Dan Feehan
47 Ratings

71 Employee Reviews

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Pros
Cons
  • Paperwork was falsified by upper management (District Manager) to try to fire me (in 33 reviews)

  • Poor work-life balance; stores are basically run like sweatshops (in 13 reviews)

More Pros and Cons

  1. "Some locations are good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash America part-time

    Pros

    10% commission up to 5000in sales then it goes up. You're allowed to discount. Employee discount

    Cons

    Some locations are horrible.


  2. "Fun"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash America full-time

    Pros

    Great hours, Can earn commission, good people to work with.

    Cons

    Things seem to change all the time.

    Advice to Management

    Just keep things the same.


  3. "Cash America Lifestyle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Lilburn, GA
    Former Employee - Shift Leader in Lilburn, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cash America full-time (More than a year)

    Pros

    Your able to get great discounts

    Cons

    It can be a very stressful atmosphere


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  5. Helpful (5)

    "Good company to work for prior to getting bought by First Cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Best work-life balance. Worked with very nice pool of people as well as on latest technologies.

    Cons

    Not very process oriented. Everything collapsed after the merger!!!


  6. "Great Work Atmosphere!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time (More than a year)

    Pros

    Cash land is a great place to work because they are big on core values, and value great customer service!

    Cons

    Sometimes customers can be rube.

    Advice to Management

    Keep up the great work!


  7. Helpful (2)

    "Cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time

    Pros

    Good place to work. Managers were awesome. Helped out with all questions and concerns. Training is in depth and detail.

    Cons

    Must be very detail oriented. New situations occur every single day. Gets very hectic at times. When you value an article customers get upset easily.

    Advice to Management

    No advice for management. Maybe just prepare employees for unexpected situations. Sometimes you get caught off guard. But besides that there's no problems.


  8. Helpful (1)

    "Cash American"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Analyst in Fort Worth, TX
    Current Employee - Analyst in Fort Worth, TX
    Approves of CEO

    I have been working at Cash America full-time (More than 3 years)

    Pros

    Cash America has a great work culture.

    Cons

    Company going through merger and it hasn't gone great so far. I'm


  9. "Great Company!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Phoenix, AZ
    Current Employee - Shop Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cash America full-time (More than a year)

    Pros

    Great work life balance with competitive pay. They really encourage shop managers to put their stamp on how the store is ran.

    Cons

    company going through a transition, old style pawn people being replaced by new. The new initiatives are great but lots of stores are short handed.

    Advice to Management

    Great District Managers with the company but everyone down to the pawnbrokers are spread really thin.


  10. Helpful (2)

    "Great Leadership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cash America full-time

    Pros

    Executive team in place has great vision for future and true desire to help their customers. Employees are challenged and engaged.

    Cons

    Company has been going through some transition lately with the upcoming merger with First Cash Financial Services. There are signs that the culture could be fading and the company losing its identity.

    Advice to Management

    Management needs to keep their focus on the customers and employees to provide a benefit every day. At Cash America, it is one team and one dream where we try to be better every day.


  11. Helpful (1)

    "Shop Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Columbus, OH
    Current Employee - Shop Manager in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash America full-time

    Pros

    Good pay and benefits for my area.

    Cons

    No direction of upper management, long hours and no family time.

    Advice to Management

    Be more consist with all of your stores and promote from within the company.



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