Cass Information Systems Reviews | Glassdoor

Cass Information Systems Reviews

Updated June 30, 2017
68 reviews

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3.2
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Cass Information Systems Chairman, President, and CEO Eric H. Brunngraber
Eric H. Brunngraber
31 Ratings

68 Employee Reviews

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Pros
  • Close to home, flex time hours and the ability to work from home when necessary (in 7 reviews)

  • Profit sharing - surprising that there is only on pro that pops in my heads (in 10 reviews)

Cons
  • There is a lack of training causing a lack of knowledge throughout all internal sources (in 4 reviews)

  • The HR department has to be one of the worst that I have ever encountered (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company To Work For Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Jacksonville, FL
    Current Employee - Operations in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cass Information Systems full-time (More than 5 years)

    Pros

    New core values were implemented at the start of 2017, which have been awesome! I now feel there are internal opportunites for career growth which previously did not exist. New leadership has really created a team atmosphere over the last year. We now have an employee of the month award that personally has motivated me to work harder.

    Cons

    Because performance metrics are now being used and reviewed, several employees spend more time complaining rather than working which causes distraction.

    Advice to Management

    Continue to provide employees with incentives to perform and get rid of those who are not doing thier jobs, as it creates more work for those of us that care.


  2. Helpful (1)

    "Avoid any contact with HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cass Information Systems full-time (Less than a year)

    Pros

    Most of the individuals have a vested interest in helping you succeed.

    Cons

    The HR department has to be one of the worst that I have ever encountered. They have an incredible amount of gray area in all of their policies which allow them to manipulate and dictate the opportunity to advance and grow. Directors of programs look to grow their program and look for the right individuals, those individuals apply and depending upon the day and the HR rep they get, they may never get an interview.

    Advice to Management

    Clean house in HR. Eliminate ALL of the "gray" area in policies. No HR policy should ever contain the word, "Generally".

  3. "CLIENT ACCOUNT MANAGER"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cass Information Systems full-time (More than 5 years)

    Pros

    Pension, 401K, PTO, you get a paycheck.

    Cons

    People never leave which makes it hard to advance.

    Advice to Management

    listen to your employees recommendations


  4. Helpful (1)

    "Its a living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Cass Information Systems full-time (Less than a year)

    Pros

    vacation time and flexible start times.

    Cons

    pay is too low. growth is not compensated fairly.

    Advice to Management

    hard work and knowledge should be fairly compensated. work with employees and value their input and feedback more. enforce company policies and procedures fairly and evenly across the board


  5. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cass Information Systems full-time

    Pros

    Coworkers are great and supportive

    Cons

    Healthcare too high
    Management not invested in the employees

    Advice to Management

    Decisions don't seem thought out. Bring in key workers for more input before making decisions.


  6. Helpful (1)

    "Screener"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cass Information Systems full-time

    Pros

    Working for Cass, they have a friendly environment

    Cons

    There's nothing I disliked about the job


  7. Helpful (1)

    "Great Vision, Needs Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Cass Information Systems full-time

    Pros

    The Jacksonville team has a great leader that listens, supports and develops the team and challenges mediocrity. His vision and initiative led to the creation of brand new positions to resolve the issue of stagnation in the workforce. Professional growth is encouraged and expected under his leadership. He holds an open-door policy and maintains an attitude of humility when approached with team issues. The team, in general, is hard-working and eager to excel, when properly motivated. The company policy for PTO is incredibly generous.

    Cons

    Compensation. Compensation. Compensation. The team is undervalued, and the issue affects every department and discourages professional initiative. In plain terms, the phrases "that's not my job" and "I'm not paid enough" is commonplace. Until this issue is resolved, the division cannot truly become productive. Support enjoyed by the division is not contiguous with the corporate team.

    Advice to Management

    Press for the appropriate valuation of your team members.

  8. Helpful (1)

    "Director - IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay after a long time. Good steady increases.

    Cons

    Micro Managing. Extremely high executive comp.

    Advice to Management

    Think


  9. Helpful (2)

    "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cass Information Systems full-time

    Pros

    Caring and informed management at all times

    Cons

    None I would stay forever

    Advice to Management

    keep doing what you are doing


  10. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cass Information Systems full-time

    Pros

    Excellent leadership. Great culture. Most of the malcontents are gone or about to leave.

    Cons

    Office building has some strange tenents

    Advice to Management

    Keep on doing what your doing.


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