Castle Dental Reviews | Glassdoor

Castle Dental Reviews

Updated February 3, 2017
28 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Castle Dental Chief Executive Officer Steven C. Bilt
Steven C. Bilt
7 Ratings

28 Employee Reviews

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  1. "Great company to work for..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castle Dental full-time (More than 10 years)

    Pros

    Always room for advancement.
    Great mentors and leaders
    Compensation is a plus

    Cons

    None that I can really think of.

    Advice to Management

    Keep up the great work!


  2. "Dental assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant
    Current Employee - Dental Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Castle Dental full-time (More than 5 years)

    Pros

    I have gotten a lot of experience being a dental assistant.

    Cons

    I don't not feel like part of the team. Too much political talk. If you don't see things their way they make it hard on you.

    Advice to Management

    Keep politics, sex, and religion out of conversation at work!


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Spring, TX
    Current Employee - Office Manager in Spring, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    New management hoping for great year to start . Close location and flexible hours love my doctor and my parents.

    Cons

    Nothing bad about company. It's going in right direction. Only thing if they chance there bonus structure, then it will be good.


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  5. "Office manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Webster, TX
    Current Employee - Office Manager in Webster, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castle Dental full-time (More than 5 years)

    Pros

    opportunity to always learn and gain experience.

    Cons

    with any company there can be improvements. I think staff training and maybe making it feel less like an emergency clinic and have the time to take care of patients.


  6. "Dental"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Office Manager in Kirby, TX
    Current Employee - Executive Office Manager in Kirby, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castle Dental full-time (More than 8 years)

    Pros

    There is a lot of opportunity for growth in this company. It's a great company that provides Smiles for Everyone.

    Cons

    Having so many offices without Doctors and the offices with full time doctors are short staff.


  7. "Great team work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Spring, TX
    Current Employee - Office Manager in Spring, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castle Dental full-time (More than a year)

    Pros

    Love my doctor and my staff . Location is Close to home.

    Cons

    Salarie was not given which I wa promised.

    Advice to Management

    Instead of quoterly Bonus, it should be monthly.


  8. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Houston, TX
    Current Employee - Office Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castle Dental full-time (More than 10 years)

    Pros

    Castle dental is a great place to work. The company culture is great! Everyone from the CEO and RVP down has dental experience so they know how to support the doctors so they are able to focus on great patient care. Management treats employees the way they themselves would like to be treated, fairly. I love working at Monarch Dental.

    Cons

    They are not paperless offices. The operating system is QSI and really needs to be upgraded. They do have digital X-rays


  9. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castle Dental full-time

    Pros

    I've been fortunate to work for this company for nearly 13 years. I've worked in many aspect of this company, from being a Patient Care Coordinate to a Registered Dental Assistant to Office Manager. This company gives you the opportunity grow in this field. Compensation and benefits are good as well.

    Cons

    the operating systems need updated

    Advice to Management

    continue to invest in technology and update operating systems


  10. "Don't expect support from Sr Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Castle Dental full-time (Less than a year)

    Pros

    Good place to learn NOT how to run a business

    Cons

    Not very organized to welcome a new employee. You get the feeling that you are there so that senior management has someone to blame when things don't go right. Have a training program in place but not willing to offer you the support that you need to effectively do your job. You are just supposed to know where everything is and who to contact for the things that you need. Others in the same position are not eager to help.

    Advice to Management

    Look at the training program and how new employees are treated when they come in. Maybe offer a mentor program so that new employees are set up to exceed and not feel like they are always behind the game.


  11. "Among the Worst of the Dental Management Companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Dentist
    Former Employee - General Dentist
    Doesn't Recommend
    Neutral Outlook

    I worked at Castle Dental full-time (Less than a year)

    Pros

    They have a superior online onboarding orientation to the company.

    Cons

    They have antiquated equipment and won't even make the investment necessary for providing a healthy work environment let alone new equipment.

    Advice to Management

    Keep your word and practice what the company preaches.



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