Castle & Cooke Mortgage Reviews

Pros

A lot of support is provided. They try to give employees the tools they need. Great work environment.

Cons

Struggling with the current market. Other than that they are great.

Pros

Help with marketing. Had a marketing g assistant assigned to me.

Cons

Management didn’t have my back during a crucial point in loan process. File sat on underwriters desk for a week before being reviewed.

Pros

Medium Sized mortgage banker platform - Not too big - not too small. Direct access to management. Amazingly fast underwriting turn times and common sense underwriting with a customer service mindset.

Cons

Can't think of any at this time.

Pros

This company is doing everything it can to keep progressing in this current market down turn. We had some major downsizing recently, as have all mortgage companies. To say it stung is an understatement. We lost some amazing team members, hard decisions had to be made to keep our doors open as long as possible. We will get through this! We work together, as a team. We share ideas. We create processes. We are always striving to approve. I appreciate management for showing care and concern in these hard times.

Cons

Detailed trainings/step by steps for even basic processes. (We are working on this though)

Pros

Great culture, supportive of employees.

Cons

Loan officers make commission only--this is standard across the industry and not to this company.

Pros

base plus commission and leads provided

Cons

higher rates than most competitors

Pros

Small independent mortgage banker with minimal red tape

Cons

Nothing to report at this time

Pros

some of the employees but most of those were laid off and no longer there. They made the company what it was: Good.

Cons

CEO made bad choices w/$$. Maybe some would still have a job if weren’t for his several cd centers he wanted & trainee program he started that failed. They all closed down. CEO has laid off over half the company since May. Female higher ups have been problems. When a bad review is posted an email goes out asking higher ups to post good ones and have people on their team post good reviews too so they can try and save face. They are always trying to get poor reviews taken down. High turn over, pay below Ntl ave. Dishonest. Only care for senior positions. Promise promotions, tell u what to do then give to someone else. Act like nothing happ. CEO won’t agree to pay people what they are worth & have one of the lowest pay rates. People quit bc cant get raises and he doesnt care. He will just hire next person who will work for low wage and cycle repeats. He is more Concerned w/bottom line than with people. He puts on a good show for board. Culture is a joke and ran by bullies who have zero experience in culture or employee retention. CEO picks his favorites to do it. Old hr was good for employees and company but got rid of. CEO chose new hr. Hr has had so many people leave its the running joke. Hr hides employee exit surveys from managers. No exit interviews are done and if so feedback doesnt matter. CEO has fostered a lazy environment where higher ups are celebrated even if cost company $$ and costs good employees to leave. Why are these kept and not the employees who actually do the work and keep the dept functioning? Why are over 140 people without jobs in 6 months? Not just all high rates and no one buying or refinancing as reason for lay offs. Poor managemnt of funds and hiring bad leaders resulted in closing of cd centers.

Pros

Amicable environment and good people with tenure and experience are available.

Cons

Training on LOS usage is insufficient, non-intuitive, and loan rate environment can make lead acquisition difficult.

Pros

As someone who joined the company with zero experience in the mortgage industry and coming from 26 years of the educational field, I have had the most amazing experience with this company and those I work with and have worked with. I have never felt untrained or unheard; I believe that I am successful at my job because of the training provided and all the communication that occurs within the company. If at any time I need help with something, I always feel comfortable reaching out to whomever is the expert in the area I need assistance with. Everyone is willing to assist to get the job done and many work far longer and harder than necessary because they care about the job they do, their co-workers, and what the company stands for. The industry can be extremely stressful at times, but those times feel short lived because the company continually acknowledges all the efforts put forth by their employees; making the occasional turbulent times in this field worth experiencing. I believe that we have some of the most amazing Underwriters, Processors, Managers, Loan Coordinators and all others who make up this company. I am very happy working for Castle & Cooke - an while this may not be the perfect company for everyone, it is the perfect company for me.

Cons

I don't have any cons to report