CastleRock Communities Reviews | Glassdoor

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CastleRock Communities Reviews

Updated December 21, 2017
16 reviews

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2.8
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16 Employee Reviews

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  1. "Company is growing like crazy and their involvement makes it a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Manager in Austin, TX
    Current Employee - Construction Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleRock Communities full-time (More than a year)

    Pros

    The owners are actively involved and the company encourages that you grow professionally. Each quarter, you're given the opportunity to do a book report from the companies library and every book available provides valuable information to grow personally and professionally - you even get paid! If you meet the goals given, you're taken on a free vacation. Competitive, great pay, great bonus program and privately owned company.

    Cons

    It can be stressful at times, but the rewards are far greater. If considering a career with CastleRock, stay organized!

    Advice to Management

    None


  2. Helpful (1)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Antonio, TX
    Former Employee - Sales Consultant in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at CastleRock Communities full-time (More than a year)

    Pros

    Small sales staff, opportunity to become a big fish in a little pond. Good way to gain experience in the industry as long as your compliant, construction quality and service is good

    Cons

    Construction and sales managers are ego driven with staff, CEO overlooks complaints

    Lack of innovation for CRM software tools, terminates before commissions are paid out, relies on public builder's marketing to drive business, company sweeps problems under the rug vs problem solving and growth

    Advice to Management

    Continuing leadership education courses should be required for managers; ethics should play a role in how to treat sales staff

  3. "Run, run fast!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Doesn't Recommend

    I worked at CastleRock Communities full-time (Less than a year)

    Pros

    The sales people were great!

    Cons

    Management not in tune with sales people. They will fire you just before your commission is due. Upper management think the sales people are the lowest on the totem pole.

    Advice to Management

    Remember who make the sales that bring in the money to pay everyone's salary.


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Manager in Houston, TX
    Former Employee - Construction Manager in Houston, TX
    Recommends

    I worked at CastleRock Communities full-time (More than a year)

    Pros

    Owners are passionate about the business and are actively involved

    Cons

    High turnover rate as with most production homebuilders


  5. "Decent people, not organized, and there are personal politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at CastleRock Communities part-time

    Pros

    It's got great people aside from magagment.
    castle rock has good hours.

    Cons

    Personal life becomes their business.
    Overall bad pay

    Advice to Management

    Don't use personal agendas against people.
    Don't be so cut throat.


  6. "Get rid of sales staff, right before getting paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor in Leander, TX
    Former Employee - Sales Counselor in Leander, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    Product, location, some of the staff,

    Cons

    Horrible business practices, no systems in place, keep the true price of the home away from the buyers, Fire employees right when they are about to get paid commissions owed.

    Advice to Management

    You guys really need an overhaul, Time to pack it in.


  7. Helpful (1)

    "Rock Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at CastleRock Communities full-time (More than 10 years)

    Pros

    Great home building environment
    Opportunity for career growth
    Stable ownership / senior management
    Growth oriented company

    Cons

    Demanding industry
    Low tech
    Watch every dollar

  8. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Manager
    Current Employee - Construction Manager
    Recommends

    I have been working at CastleRock Communities full-time (More than 3 years)

    Pros

    - Great training
    - Will train with no previous experience (most builders will not)
    - Management gives you "space" as long as you perform
    - Performance based atmosphere (pro and con)
    - Decent pay once you prove yourself and begin to bonus
    - Great benefits for size of company
    - Family like company culture

    Cons

    - High pressure, intense culture (pro and con)
    - Performance based (again, pro and con)
    - low starting salary
    - Customer Service can be difficult depending on area and product

    Advice to Management

    - Re-address bonus structure
    - Raise Salaries for top performers
    - Hire customer service specific positions (warranty is the #1 killer of production)


  9. Helpful (2)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at CastleRock Communities full-time (More than a year)

    Pros

    Beautiful floor plans and great locations.

    Cons

    Cannot build a house in reason amount of time.

    Advice to Management

    Management does not respect their customers.


  10. Helpful (3)

    "Bad upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Manager in Austin, TX
    Former Employee - Construction Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CastleRock Communities full-time (More than a year)

    Pros

    Base pay is good and you get raises quickly if you are doing good work they don't wait to give you raises like other companies.
    Bonus per house is great. There is a lot of money you can make if you build fast and the Home owners are happy.

    Cons

    There needs to be a change made with upper management. Understandable that this is the housing market and you have to move fast but if the support isn't there then people break.
    Not enough construction managers, they pile on a lot of houses to one person and if you don't keep up they blame you and don't think it might be because of the amount of houses.
    Be prepared to work Saturdays
    Every thing is written out for payroll. They do not have buildpro. This is a huge problem!!!

    Advice to Management

    If your hiring green guys expect a learning curve.
    Don't pile on the houses to someone unless you give them some assistance. Maybe an assistant CM


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