This used to be a great place with a real emphasis on sales and marketing.
Company has changed beyond recognition and has lost valuable staff. which has resulted in, poor product development, support and unhappy customers.
New Commission plan means earnings will be greatly reduced.
There are some very good people in the business. there is a lot of peer loyalty and good will in the business with colleagues looking out for each other. There is also a huge amount of industry knowledge within the business and technically we are as good as anyone else out there. The company is getting a good brand name in the market but is not yet getting enough business come through the door due to that brand name. There are efforts afoot to better integrate the various divisions of the business which is aiding in organic rather than acquisition growth.
Those good people are not allowed to grow and properly contribute to what could be an exceptional business. Their is too much middle management who are neither capable as sales people or managers. This should be stripped back to make us a leaner more focussed organisation. The pay and compensation is not industry leading by any means and the hours can be long and stressful. There is very little room for promotion within the business and there is far too much politics at play. This is not helped by the lack of communication from the management team down to the rest of the staff.
Advice to Management
I would be looking to communicate much better and to better inform the staff of their roles within the organisation. I would also be looking to better inform the employees on the companies go to market strategies and plans for the future.
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