Catamaran Reviews | Glassdoor

Catamaran Reviews

Updated December 8, 2017
244 reviews

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244 Employee Reviews

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Pros
Cons
  • long hours (typically 50 hours) (in 20 reviews)

  • No one truly cares about their members and cancel authorizations instead of following up (in 9 reviews)

More Pros and Cons

  1. "Prior Authorization Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prior Authorization Technician in Las Vegas, NV
    Former Employee - Prior Authorization Technician in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I worked at Catamaran (More than a year)

    Pros

    Pay is decent
    Location is nice
    Clean building

    Cons

    HORRIBLE! There is such a high turnover because of how horrible this place is. They try to cram 6 weeks of "training" into 2-3. Force you to answer phone calls but give you no proper training or when asked for help given an attitude. Although it's supposedly busy, "leadership" & "management" have time to sit around and literally spy on you all day. Not allowed to use the bathroom for more than 5 minutes. No one truly cares about their members and cancel authorizations instead of following up. No one knows what they're doing which leads to frustrated and upset members and clients. You are only allowed to place a call on hold for 1 minute at a time but if someone asks to speak to a manager it's ok to leave them on hold for 45 minutes! Save yourself don't even apply. There's a reason why they're always hiring & require mandatory overtime. The only ones that stick around are desperate for a job.

    Advice to Management

    Better training!! Less micromanaging! If you have time to time how long "bathroom" breaks are you have time to take some phone calls! Worst place ever.


  2. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits, especially Health care had above average benefits

    Cons

    Poor Management and lack of action

  3. "IT Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with.

    Cons

    Long hours and no appreciation.


  4. "Prior Authorization Technician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Catamaran full-time

    Pros

    Desk job, sitting most hours, clean offices, clean bathrooms, working on the phone, work with providers

    Cons

    monotonous, staring at computer screen all day, repetitive work, non-rewarding, long hours,

    Advice to Management

    This position should be automated


  5. "Mostly Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Catamaran full-time

    Pros

    The people with whom I worked were generally very smart. The work itself was usually interesting and challenging, there were lots of perks, and good pay.

    Cons

    Subsequent to our acquisition of another company, some people were a bit less than honest, which altered what had previously been a very ethical corporate culture.

    Advice to Management

    Had I remained there, I would have suggested that the company find a buyer that was not an insurer. The value we provided clients was unique, and is probably not something that can survive within an insurance company.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lisle, IL
    Former Employee - Anonymous Employee in Lisle, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Catamaran (More than a year)

    Pros

    The salary is competitive and a great work environment.

    Cons

    There have been many changes in management.

    Advice to Management

    Keep the lines of communication open.


  7. "Currently employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefit packages and room for growth within the company

    Cons

    Recently acquired and the transition took some time, and left us feeling left out

  8. "Overall experience at this company was very good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent communication from CEO and Senior Leadership team with frequent town hall meetings. Good work/ life balance. Management was very flexible and understanding when time off is needed. Clients are generally happy.

    Cons

    Hard to think of one. If I had to pick one, it would be that a lot of processes are manual and outdated. They will need to automate more of their processes to stay competitive and control costs.

    Advice to Management

    Keep up the good communication and town hall meetings.


  9. "One of the best jobs I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment to work in, free 24 hour gym access, great leadership

    Cons

    30 minute lunch no matter what your position is

    Advice to Management

    Keep up the amazing work


  10. "Pharmacy Tech I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great flexibility awesome work atmosphere

    Cons

    Be me competitive with salaries

    Advice to Management

    Consider overnight security


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