Caterpillar Reviews | Glassdoor

Caterpillar Reviews

Updated July 23, 2017
2,454 reviews

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  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Caterpillar full-time

    Pros

    Benefits were good until upper management decided to feather their pockets even more than they are now

    Cons

    Upper management, general manager up through CEO best interest is their stock options not running the business. Decisions were made to cut people and all they looked at was how could it improve their ROI in their pockets. A lot of great employees lost their jobs because of the upper management greed. I watched managers screw up over and over and get promoted. No backbone to address the real issue. If the public could see the real Caterpillar, stock price would have the bottom drop out. Product getting released without the proper validation. Famous management quote, "Let the customer validate at their expense"

    Advice to Management

    None to give, they wouldn't listen.


  2. Helpful (1)

    "Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal in Peoria, IL
    Current Employee - Paralegal in Peoria, IL
    Recommends
    Positive Outlook

    I have been working at Caterpillar full-time (More than 3 years)

    Pros

    Excellent pay, annual bonus, and benefits for the area. Opportunities to work on projects that affect the entire enterprise. Never have to work over 40 hours a week unless approved and then will receive overtime pay. No billing hours.

    Cons

    Promotions are more based on years of service than work product. Numerous reorganizations in a short time. I've had 4 supervisors in a year. Not many opportunities for moving into a different area of law. Must have a bachelor's degree and a paralegal certificate with numerous years of experience to even be considered.

    Advice to Management

    Consider having paralegals input when making decisions about the division. Communication and transparency are very important to employee satisfaction. Both of these need massive improvement. Need an honest focus on diversity.

  3. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Section Manager in East Peoria, IL
    Former Employee - Section Manager in East Peoria, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Caterpillar full-time (More than 8 years)

    Pros

    Decent pay, decent benefits that's all.

    Cons

    Employees are used- no advancement if you are not in the click- no loyalty to the loyal

    Advice to Management

    Stop the nepotism and favoritism.


  4. "Quality control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control Technician
    Former Employee - Quality Control Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caterpillar (More than a year)

    Pros

    Great company and benefits are good

    Cons

    Some of the people make it difficult .

    Advice to Management

    Keep up the great work.


  5. "Senior level supply chain management position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Planning Manager in Lagrange, GA
    Former Employee - Supply Chain Planning Manager in Lagrange, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Caterpillar full-time (More than a year)

    Pros

    Extensive learning and training, international experience, multi site management experience, advancement opportunities exist if your willing to relocate

    Cons

    Long tenured senior level managers stay in key roles for many years regardless of effectiveness negatively impacting employee moral.

    Advice to Management

    Limit external senior and executive hires as they have been ineffective more often than not.


  6. "Generally Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Center Supervisor in Peoria, IL
    Current Employee - Treasury Center Supervisor in Peoria, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Caterpillar full-time (More than 10 years)

    Pros

    There is a great team atmosphere and the environment can be very collaborative. Benefits other than medical are good.

    Cons

    Executive leadership is now disconnected from the employees and the business. The firm's cultural identity is in flux. The company is in the process of changing its employment model from long term employment to short term employment.

    Advice to Management

    Leadership needs to determine what they really want. Stop complaining about the market and get out there and make a market. Additionally, be open to other profitable opportunities. Watch your investments struggling business now can be successful later provided you don't starve them to death today.


  7. "Material Handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caterpillar full-time

    Pros

    Pretty good rate of pay for the jobs being performed.

    Cons

    The company was very conservative to the point of making it very slow and challenging to advance your career once you choose to do so.

    Advice to Management

    Offer an onsite gym for employees, shopping, healthy food cafes, and when you call for a potential employee's first interview/ 1st day of work, don't expect them to come up with child care in 24 hours or less because most daycares have that flexibility. Some people wait weeks or months to hear from you in the hiring process and therefore fall off any daycare waiting list. Or how about provide an on site daycare? These are all suggestions that could help improve your work/life balance ratings.

  8. "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Peoria, IL
    Former Employee - IT Analyst in Peoria, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Caterpillar full-time (More than 10 years)

    Pros

    There are some very good people to work with who will help lift you to a higher standard.

    Cons

    There are too many remnants of the old school methodology of managing employees. Caterpillar is slow to recognize it's management issues and resolve them. They would rather lay off or release employees than come to grips with the real nagging issues of lackluster performance. They send great employees out the door so that they can hire in cheap employees fresh from the universities. By doing so, they are sending a large amount of brain trust out the door and costing themselves performance as it typically takes about 2 years for 80% of the new employees to come up to speed on the "Caterpillar way" of doing things.

    Advice to Management

    Solve your real management issues. Get in the "trenches" every day with your employees and find out what it's really like. Have you HR department actually help the employees instead of protecting Caterpillar's PR image. There are many employees who are being mishandled by management badly. Management has lied about employees to cover their own mistakes, to the point of getting an employee released over the lie. Supervisors have not defended employees who were not allowed to speak up in a meeting that the supervisor was in attendance. Supervisors have been so talkative in one-on-one meetings that the employee had no time to say anything. Supervisors unfairly rate their favorite pet employee high and grant them promotions while never favoring other employees who are just as good, if not better than their "pet" employee. It is an environment based on favoritism, politics, verbal bullying, and a stubborn unwillingness to recognize the rights of others. This is a management style that should have died long ago.


  9. "Coming out of the dark..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Caterpillar full-time (More than 8 years)

    Pros

    Family feel, people who truly care about you.

    Cons

    Cyclical business can lead to uncertainty


  10. "Good place to work for career focused personalities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Caterpillar full-time

    Pros

    Lots of career opportunity

    Cons

    Poor work life balance engrained into the culture


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