Catholic Relief Services Reviews | Glassdoor

Catholic Relief Services Reviews

Updated September 12, 2017
130 reviews

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3.6
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Sean Callahan
12 Ratings

130 Employee Reviews

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Pros
Cons
  • Inconsistent care of employees, specifically on promoting healthy work-life balance and providing adequate resources to meet job expectations (in 10 reviews)

  • The Kenya country program used to be very nice with wonderful benefits (in 10 reviews)

More Pros and Cons

  1. "A great place to grow professionally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager
    Former Employee - Program Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Catholic Relief Services full-time (More than 3 years)

    Pros

    A great organization with a very dedicated senior management. Plenty of opportunities to grow professionally and a great community to have personally. CRS is all about staff care, so it's great for family people that want some flexibility now and then.

    Cons

    Varying levels of program quality depending on the country program which is not entirely CRS' fault. Also, some national staff stay for years even with less than adequate performance which demotivates those who work hard
    As all other NGOs, networking and knowing people within the organizations goes a long way


  2. "International Development Fellow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Catholic Relief Services full-time

    Pros

    Wonderful mission and amazing colleagues

    Cons

    Hard to control your destiny

    Advice to Management

    Keep up the great work

  3. "wonderful place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Catholic Relief Services part-time

    Pros

    great people, great city to work in, community service opportunities

    Cons

    water quality in office is not optimal


  4. Helpful (2)

    "Disappointing employer where careers go to die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Catholic Relief Services (More than a year)

    Pros

    Great mission. Staff are generally passionate about their work. CRS works hard to ensure staff hgave a work life balance. 35 hour work week at HQ is a perk.

    Cons

    Lots of bureaucratic tape to get anything done creates a highly prohibitive environment for enthusiasts that truly want to do great work. Favoritism is rampant, with people in management positions that have no business being managers. Little opportunity and unclear guidelines for advancement. Many, many staff have been there for years and have drank the cool aid, leading to complacency and the status quo.

    Advice to Management

    Recognize talented staff and reward them appropriately. Pay women and minorities a respectful salary. Being white and male does not qualify someone to be a manager or to be paid more. Publish a salary scale at HQ. Secrecy only leads to further mistrust for employees and justification by decision makers for unfair salaries.


  5. "Business Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Specialist in Baltimore, MD
    Current Employee - Business Development Specialist in Baltimore, MD

    I have been working at Catholic Relief Services full-time (More than 5 years)

    Pros

    CRS encourages a good work life balance

    Cons

    There are not as many opportunities to advance once you reach a certain level


  6. "HR at CRS"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CRS is a great place to work with a lot of dedicated and passionate people. CRS has a new CEO that is really well liked and respected. HR has been problematic but they recently hired a new EVP of HR that is in process of professionalizing the HR team. Lots of changes but seems like they are working hard to address long outstanding issues. Across the board, becoming less of a ‘generalist NGO’ and now hiring and developing technical expertise in core program areas, especially now that they are pursuing contracts. Lots of new faces but also lots of people with 20 + years as the camaraderie, work environment and benefits are still pretty good.

    Cons

    Downside is for existing employees who have lots of experience and know the agency well but have less of a technical background- career path is less clear.


  7. "Where is leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Catholic Relief Services full-time

    Pros

    Super nice. Friendly. Cares about overseas beneficiaries. Cares about the Church. you have a family life.

    Cons

    All talk. Very little action. No originality. Where is leadership, especially overseas. HQ is a ghost town. Depressing. very few seem to be producing anything.

    Advice to Management

    Reward and promote those who get the job down and move others on.

  8. "Senior Manager - overseas and HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Baltimore, MD
    Former Employee - Senior Manager in Baltimore, MD
    Recommends

    I worked at Catholic Relief Services full-time (More than 10 years)

    Pros

    I have worked with dozens of international development organizations (either directly, or in collaboration with their teams.) Truthfully, I think CRS does some of the best work of all organizations. They hire smart people and they are truly committed to their mission.

    Cons

    the organizations is generalist. I went in as a specialist in the area of Small Enterprise Development... ... I left with a much more diluted focus on general management. Yes, some SED, but lots of Health, Emergency, Education, etc. This can be a pro or a con.... ... depends on your career objectives. I also feel that the affilitation to the Catholic Church can be a liability. The social justice and Catholic Social Teaching elements of their mission hold water .... ... but they still need to carry a lot of water when it comes to equal opportunity employment, birth control and cow-towing to episcopal hierarchy.


  9. Helpful (2)

    "Racist Discriminatory Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Catholic Relief Services (More than a year)

    Pros

    You can wear jeans on Thursdays and Fridays and pay is ok.

    Cons

    Only white employees are promoted or in management positions. If you are non white they lie and tell you that you are not qualified or good enough to move up. The supervisors are racist and unqualified. Gays also cannot hold management positions unless they pretend to be straight.

    Advice to Management

    Diversify upward mobility. Fire unqualified managers hired because of friends.


  10. Helpful (1)

    "Assistant II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Baltimore, MD
    Former Employee - Administrative Assistant in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Catholic Relief Services full-time (More than 5 years)

    Pros

    The mission of the organization is a great purpose.
    The opportunity to lend a helping hand is great way to give back to the communities around the world. By doing so I've experienced appreciation on new level.

    Cons

    Direct management support is limited. The glass ceiling is triple stacked against your progress. It is rather difficult to cross-train and gain new prospective as the opportunity isn't ideal. You'll always have work to complete, especially when coworkers do not complete their work.

    Advice to Management

    Please listen to your staff- please give credit where credit is due and incorporate their ideas as it can be a helpful/learning experience within the organization.


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