Caviar Reviews | Glassdoor

Caviar Reviews

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Found 87 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
52%
Approve of CEO
Jack Dorsey
35 Ratings
Pros
  • "Flexible schedule, don't have to accept orders if location is too far(in 12 reviews)

  • "Personalized work schedule, good pay, great exercise, caviar offers a lot of extra-pay/bonus incentives(in 7 reviews)

Cons
  • "I just feel like overall the company doesn't value the couriers(in 14 reviews)

  • "Dispatch quality has gone downhill(in 14 reviews)

More Pros and Cons
  1. "It’s great for cyclists in the city"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Caviar full-time

      Pros

      You make your own hours

      Cons

      There are no downsides at caviar

      Caviar2018-12-27
    • Helpful (1)

      "Poorly organized, poor health standards, given poor/none tools to do the job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Captain in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Caviar part-time for more than a year

      Pros

      If you are homeless and need a job and happen to have a car this may work for you.

      Cons

      Management treat you like a number, it's unclear who is in charge which is done on purpose....everything is done through support, they often have completely different answers than staff at HUB, no one seems in charge, if you ask too many questions or more importantly bring up issues of concern like proper food handling and unpredictable GPS issues, it's marked against you.

      Advice to Management

      Become a legit company . Pay your workers fairly. Set them your workers up for success by giving them the tools to do the job safely and successfully. Do not punish whistleblowers.

      Caviar2019-05-06
    • "Good, but could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Delivery Driver in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Caviar full-time for more than a year

      Pros

      You can make your own schedule You can work how many hours you want

      Cons

      Could pay better in rainnig days Could pay better when the restaurant late

      Caviar2019-03-10
    • "Good pay"

      StarStarStarStarStar
        Current Employee - Delivery Driver in San Francisco, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Caviar part-time for more than a year

        Pros

        good pay, work when you want, good support

        Cons

        wear and tear on the car

        Caviar2019-01-25
      • Helpful (2)

        "Less Than Minimum Wage in San Francisco"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Courier in San Francisco, CA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Caviar full-time for more than a year

        Pros

        There are not any pros to this job since you make less than the legal minimum wage while you are scheduled to work through the app. Support is terrible and does not address concerns at all. You are texting an AI Robot with canned replies. You will make on average $4 to $7 an hour in San Francisco.

        Cons

        The lowest illegal wage paid by a public company. $5 to $7 an hour is half of the minimum wage. The app sends excessive notification texts about 'bonuses' all day, duplicate texts too. It's a barrage for no good reason.

        Advice to Management

        Pay minimum wage to couriers.

        Caviar2019-02-16
      • Helpful (4)

        "Scam"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Representative in Miami, FL
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Caviar full-time for more than a year

        Pros

        You get to run around the office acting stupid every morning. You’ll learn how to deceive people. You will learn the art of lying.

        Cons

        You make little to zero money. You stand in Walmart all day. You work 7 days a week. 7:30am - 10pm. You drive your vehicle everywhere and drive ppl who do t have cars. No health. 1099. No base pay. Commission only

        Advice to Management

        Stop lying to ppl

        Caviar2019-01-06
      • "Come messenger"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Caviar full-time

        Pros

        With on your own time

        Cons

        Nothing at all for caviar

        Advice to Management

        Keep up the great work

        Caviar2018-11-14
      • Helpful (4)

        "Fails to meet minimum wage laws"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 
          Negative Outlook
          Disapproves of CEO

          I worked at Caviar

          Pros

          None! Zero! None! Zero! None!

          Cons

          Criminal - in violation of minimum wage - whether arbitration agreement or not. Warning - do not work for them. Class action lawsuit being investigated. Company at risk for a class action lawsuit.

          Advice to Management

          Meet minimum requirements or risk legal action. It’s that simple.

          Caviar2018-12-03
        • Helpful (2)

          "Good operations in Portland"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Bike Courier in Portland, OR
          Recommends
          Positive Outlook
          Disapproves of CEO

          I have been working at Caviar part-time for more than 6 years

          Pros

          Good for second or starter job Good Exercise (if your on a bike) Courier Assistance response is pretty quick and really helps trying to get to the bottom of a issue Weekends are fairy busy in Portland, you can make about $150 on a good weekend, more during the week!

          Cons

          Not many restaurants on the outskirts of the service area, so making money on the way back into downtown is usually low to none. Not being able to alter schedule once the new day starts Dispatch tried to send bikers into the steep hills of SW/NW Portland, luckily there is some public transit in the hills so you don’t have to bike it or walk it up.

          Advice to Management

          Advise customers to put their full names in the order so it’s earlier to find hem in their building directory and ring them.

          Caviar2018-09-12
        • "Great Job"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at Caviar full-time

          Pros

          Everything is great with this compa

          Cons

          None can't find any flaws for this job

          Caviar2018-09-07
        Found 87 reviews