Cbeyond Reviews | Glassdoor

Cbeyond Reviews

Updated January 24, 2017
75 reviews

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Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
48 Ratings

75 Employee Reviews

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Pros
  • Training is good for fresh out of school entry-level sales reps (in 24 reviews)

  • Great work environment, great co workers, great break room/facilities (in 16 reviews)

Cons
  • Long Hours and demanding goals that could be difficult to achieve (in 35 reviews)

  • days, door to door sales in burned out territories (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "RUN AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Cbeyond full-time (More than 5 years)

    Pros

    Good comp plan when it was run by a great mgr. She had contests, team morale meetings. People flowed well.

    Cons

    Great mgr got transferred to another dept. They brought in a snake of a hatchet man whose background was in marketing-poor people skills and he let the africans take over the dept and run the good people out. Morale stunk, productivity down and he and a female mgr told reps to withhold churns til after the first of the month if they were close to not keeping with their max churn number.

    Advice to Management

    Stop running your good people off with your micro managing!


  2. "Terrible at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Minneapolis, MN
    Former Employee - Sales Manager in Minneapolis, MN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cbeyond full-time (More than 3 years)

    Pros

    Made good money. There isnt a ton of places to make six figures right out of college, this was one.

    Cons

    Making money wasn't worth putting up with this immature company. Fear driven, didnt allow vacation, lots of internal arguing. Would wish it on my worst enemy.

    Advice to Management

    Go back in time and convince your dad to pull out.

  3. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Edina, MN
    Former Employee - Senior Sales Executive in Edina, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Tech model had potential as a point to point solution. They were one of a few in the industry that could provide this model.

    Cons

    Everything. The treatment of employees to the lack of go to market strategy was perplexing. A very old school approach (walk and knock) is not the way to to sell complex solutions to high end businesses.


  4. "Purchased by Birch; Department Eliminated"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond full-time (More than a year)

    Pros

    Steady paycheck; Coworkers lots of fun, break room very convenient

    Cons

    Towards the end there was no direction. How can you have customers calling everyday and not be able to assist them because the "new" management doesn't communicate with you?

    Advice to Management

    Plan your takeovers with the customer in mind. Customer service shouldn't have to suffer because of anything happening internally.


  5. "Great place with lots of upward mobility."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cbeyond (More than a year)

    Pros

    Great people and working envionment

    Cons

    Poor upper management and mid-level leadership.


  6. "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Minneapolis, MN
    Former Employee - Territory Sales Representative in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Developed Communication and Negotiation Skills

    Cons

    Very high pressure sales.
    Outdated product and technology.
    Questionable business tactics.
    Difficult to climb as many leads are siphoned off to tenured sales reps.

    Advice to Management

    Invest in improving technology offerings to become more competitive in the market place


  7. Helpful (1)

    "Bad then worse now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Atlanta, GA
    Former Employee - Technical Support Engineer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Use to be a good environment for your resume, no longer.

    Cons

    .Worked at Cbeyond over 6 years. Sketchy then and 10 times worse now that Birch has bought them out. Birch has no focus they are willing to share with the employees. Shady work ethics and dishonesty with 75% of Management with many of them who have a Little Napoléon attitude. Skip Birch altogether. College grads..look elsewhere.

    Advice to Management

    Try being a human with at least minimal emotions

  8. "Would give 0 stars if possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Edina, MN
    Former Employee - Sales Representative in Edina, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free red bull amd alcohol.

    Cons

    Everything. This is your sleaziest of sleazy sales positions. Their model is to hire kids right out of college that don't know any better, and then run them into the ground. They don't care abp7t turnover

    Advice to Management

    Not worth it.


  9. Helpful (1)

    "Hiring mill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative III in Houston, TX
    Current Employee - Sales Representative III in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cbeyond full-time (Less than a year)

    Pros

    only positive - you get treated well if uou make a sale.

    Cons

    Horrible training, horrible managment, horrible product. Was told i could implement cloud solutions to smb market. Only given one zip code and couldnt take any fiber buildings. I could basically only sell to those who carry att uverse and comcast triple play of which our offerings were almost 10x the price. Theyve totally saturated the market with horrible customer experiences. I would get thrown out of buildings regularly by even memtioning their brand name. Sales amongst those in my group were minimal out of about 30 sales reps. They where going through a by out and laid everyone off within the three months that i was there. So i just chalk it up to wrong place wrong time.

    Advice to Management

    Get another brand name.....oh nice....welcome to Birch....


  10. "Beyond sux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cbeyond full-time (More than 5 years)

    Pros

    There are no pros to working for this company

    Cons

    Everything is a con about working for this company

    Advice to Management

    Quit


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