Cbeyond Reviews | Glassdoor

Cbeyond Reviews

Updated April 22, 2017
86 reviews

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4.0
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Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
61 Ratings

86 Employee Reviews

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Pros
  • Training is good for fresh out of school entry-level sales reps (in 24 reviews)

  • Great work environment, great co workers, great break room/facilities (in 16 reviews)

Cons
  • Long Hours and demanding goals that could be difficult to achieve (in 35 reviews)

  • days, door to door sales in burned out territories (in 13 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Atlanta, GA
    Former Employee - Sales Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cbeyond full-time

    Pros

    Great culture, opportunity for advancement and ability to learn.

    Cons

    Middle management had a hard time shifting skills to the new directions of the company.

    Advice to Management

    Was a great company many attempt to replicate but few can meet the standard


  2. "Startup Mentality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Engineer in Los Angeles, CA
    Former Employee - Senior Sales Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than 8 years)

    Pros

    Easy to get stuff done as the company had a total startup mentality.

    Cons

    Product set was somewhat limited.


  3. "Cool experience"

    Star Star Star Star Star
    Former Intern - Anonymous Intern in Atlanta, GA
    Former Intern - Anonymous Intern in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cbeyond as an intern (Less than a year)

    Pros

    Co-workers were really close and interested in helping learn more about working in IT. Really great culture with hard workers who were also not so serious with the job.

    Cons

    It seemed as though many clients were not satisfied with Cbeyond's services. Upper management seemed very separate from the IT division.


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  5. "Intern/Coop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Monroe, GA
    Former Intern - Anonymous Intern in Monroe, GA

    I worked at Cbeyond as an intern (Less than a year)

    Pros

    Great work environment, great co workers, great break room/facilities

    Cons

    sold out to birch


  6. "Sales Executive"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    Pros

    great training and good comp plan

    Cons

    bad middle management, high churn rate


  7. "territory Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA
    Recommends
    Negative Outlook

    I worked at Cbeyond full-time (More than a year)

    Pros

    learning how to sale, learn rejection, and how to work hard

    Cons

    long hours, micromanaging, and low salary


  8. "Tough, has problems, but good entry and good exp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in San Diego, CA
    Current Employee - Territory Sales Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cbeyond full-time (More than a year)

    Pros

    Young environment, solid training courses and continued development. Potential to move up in organization. Not a bad industry to start in and next tier jobs have easy ability to generate 100k on. Once you have your pipeline up and running after 8 months or so the job becomes very easy. You can minimally work and still produce.

    Cons

    Management young and inexperience. Burn and turn, hire, grind, and fire sales model. Demand long hours for success and promotion (at least initially). Big favorites game for promotions, house deals go to manager favorites. Gotta drink the cool-aide to move up.

    Advice to Management

    Its a tough industry so while the burn and turn sucks for the employee I think it is the best option for the company. Now that they are moving into more advanced products maybe they can begin to turn away from that model.


  9. "Career Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Cbeyond was a great place to work where your hardwork paid off in career advancement. They had excellent training and were constantly adding new products and features to sell.

    Cons

    Long Hours and demanding goals that could be difficult to achieve. Outside cold calling model was outdated.


  10. "Server Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Server Support in Louisville, KY
    Former Employee - Cloud Server Support in Louisville, KY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than 3 years)

    Pros

    Great co-workers and leading edge technology

    Cons

    Great distance between offices and corporate, thus lack of communications

    Advice to Management

    Retain hard working employees


  11. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Analyst in Atlanta, GA
    Former Employee - Telecommunications Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Cbeyond full-time (More than 8 years)

    Pros

    Excellent list of core values in the early years. Management used a Character based value scale rather than one based on Personality. (Heart and Hands vs. Mouth and claws)

    Cons

    Management was not able to get outsourced company to carry and deliver on our core values.

    Indecisive executive management teams were slow to heed advice from SME's. This resulted in failure to meet key revenue goals and the subsequent sale of Cbeyond to Birch Communications in 2014.

    Advice to Management

    Take care of your workers; they will take care of the customers; and the business will take care of itself. - J.W. Marriott


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