Cbeyond Reviews | Glassdoor

Cbeyond Reviews

Updated February 2, 2017
387 reviews

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387 Employee Reviews

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Pros
  • Training is good for fresh out of school entry-level sales reps (in 24 reviews)

  • Great incentives, bonuses, advancement, great people (in 16 reviews)

Cons
  • Demand long hours for success and promotion (at least initially) (in 34 reviews)

  • days, door to door sales in burned out territories (in 13 reviews)

More Pros and Cons

  1. "Career Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Cbeyond was a great place to work where your hardwork paid off in career advancement. They had excellent training and were constantly adding new products and features to sell.

    Cons

    Long Hours and demanding goals that could be difficult to achieve. Outside cold calling model was outdated.


  2. "Billing Specialist / Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Atlanta, GA
    Former Employee - Billing Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family oriented company .great CFO that shared the wealth with bonus. Parties . incentives

    Cons

    Some management need more people skills

    Advice to Management

    No


  3. "Great Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great pay, excellent management team

    Cons

    Was bought out by Birch


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Not So Good"

    Star Star Star Star Star
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Cbeyond full-time

    Pros

    I liked the people I worked with (not management).
    Pay was good.

    Cons

    SLT constantly changed the way we were paid everytime they saw that we were making a lot of money (at least 4 changes in one year). They then changed how they determined if we are making our goals and never told us. Management also highly favored men and my boss in particular was very sexist.

    Advice to Management

    Do right by your employees and treat people fairly


  6. "Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cbeyond full-time (More than a year)

    Pros

    Very good Training. Chance to improve and move up.

    Cons

    Some managers gave great false accounts about company then left.


  7. "Never been so happy to have been fired from a company before."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hiring Process was very easy.

    Cons

    Company was managed really bad.


  8. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    If your fresh out of college with no experience, they will hire you.

    Cons

    Bunch of kids running the show. Unorganized and they expect way too much. You will tear up your car and they give you $0 car allowance.


  9. "expectations not met"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    best in class sales training for inexperienced people wanting to learn aggressive sales with very good earning potential and good benefits. Other companies seeking experienced sales people seek out candidates from this company.

    Cons

    very high stress during training which continues after probation with aggressive daily, weekly and monthly performance goals resulting in high turnover

    Advice to Management

    opportunity loss: overly aggressive sales tactics burns potential customers, reducing the opportunity pool for the future sales persons assigned to the territory, with a downward arithmetic progression.


  10. "Call Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Cbeyond full-time

    Pros

    Customer focused company with passionate employees. Salary is pretty good and above industry averages. Company is very committed to volunteering and makes it easy for employees to do so.

    Cons

    More focused on sales than ensuring client needs are met. Clients sometimes don't get what they were expecting due to poor expectations set at the point of sale. Customer service has to clean up a lot of problems that could be avoided.

    Advice to Management

    Find a way to make sure clients understand how their services will work from the beginning. The service and value are great, but just need to make sure people understand it.


  11. "Server Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Server Support in Louisville, KY
    Former Employee - Cloud Server Support in Louisville, KY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than 3 years)

    Pros

    Great co-workers and leading edge technology

    Cons

    Great distance between offices and corporate, thus lack of communications

    Advice to Management

    Retain hard working employees



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