Cbeyond Reviews | Glassdoor

Cbeyond Reviews

Updated August 28, 2017
397 reviews

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397 Employee Reviews

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Pros
  • Training is good for fresh out of school entry-level sales reps (in 24 reviews)

  • Great work environment, great co workers, great break room/facilities (in 16 reviews)

Cons
  • Long Hours and demanding goals that could be difficult to achieve (in 35 reviews)

  • days, door to door sales in burned out territories (in 13 reviews)

More Pros and Cons

  1. "Cloud Engineer II"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    laid back atmosphere you can do what you want as long as job gets done

    Cons

    always getting aquired by other companies


  2. "Tough, has problems, but good entry and good exp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in San Diego, CA
    Current Employee - Territory Sales Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cbeyond full-time (More than a year)

    Pros

    Young environment, solid training courses and continued development. Potential to move up in organization. Not a bad industry to start in and next tier jobs have easy ability to generate 100k on. Once you have your pipeline up and running after 8 months or so the job becomes very easy. You can minimally work and still produce.

    Cons

    Management young and inexperience. Burn and turn, hire, grind, and fire sales model. Demand long hours for success and promotion (at least initially). Big favorites game for promotions, house deals go to manager favorites. Gotta drink the cool-aide to move up.

    Advice to Management

    Its a tough industry so while the burn and turn sucks for the employee I think it is the best option for the company. Now that they are moving into more advanced products maybe they can begin to turn away from that model.

  3. "Terrible at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Minneapolis, MN
    Former Employee - Sales Manager in Minneapolis, MN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cbeyond full-time (More than 3 years)

    Pros

    Made good money. There isnt a ton of places to make six figures right out of college, this was one.

    Cons

    Making money wasn't worth putting up with this immature company. Fear driven, didnt allow vacation, lots of internal arguing. Would wish it on my worst enemy.

    Advice to Management

    Go back in time and convince your dad to pull out.


  4. "Hardwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good training and Culture. Good work-life balance

    Cons

    Micromanaging-hardwork, Lots of Hot days getting kicked out of businesses


  5. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Edina, MN
    Former Employee - Senior Sales Executive in Edina, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Tech model had potential as a point to point solution. They were one of a few in the industry that could provide this model.

    Cons

    Everything. The treatment of employees to the lack of go to market strategy was perplexing. A very old school approach (walk and knock) is not the way to to sell complex solutions to high end businesses.


  6. "Purchased by Birch; Department Eliminated"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond full-time (More than a year)

    Pros

    Steady paycheck; Coworkers lots of fun, break room very convenient

    Cons

    Towards the end there was no direction. How can you have customers calling everyday and not be able to assist them because the "new" management doesn't communicate with you?

    Advice to Management

    Plan your takeovers with the customer in mind. Customer service shouldn't have to suffer because of anything happening internally.


  7. "See Beyond all the BS"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun atmosphere, cool people, training alone got me a better job when I left

    Cons

    close,close,close,close..pushy sales techniques. long meetings. not enough freedom

    Advice to Management

    I sold because I was good...not because i listened to you in the morning meetings...let your salesmen/women sell..thats why you hired them. were not robots...

  8. Helpful (1)

    "Arrogant, dysfunctional...dead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Due to all the cons, you could do about anything you needed or wanted, and that probably benefited the employees more often than the customer. Corporate version of the "Who's on First?" comedy routine. Yes, you felt bad for the people hurt by the sheer ineptitude, but it was hard to turn away from the slow motion train wreck that was CBEYOND.

    Cons

    Summary: "Always certain, seldom right"
    Poor technical understanding, decision making, organizational skills and communication all mixed together. No functional tracking, management or control on many absolutely critical pieces of the business. A light weight, trying be a heavy weight without going through the middle weights. They seemed quite sure they were the smartest guys in the room. They were wrong, the company is dead, sold for roughly the same amount as its annual revenue. Most, probably all of those poor decision makers are gone. Birch (will review them also), has taken over. Too early to see where they take this.

    Advice to Management

    What is there left to say? You tried to turn a Clipper into a Dreadnought by piling tons of weaponry on and telling everyone "I'm a Dreadnought!" How could anyone ever expect that to succeed? Please learn from this as you go forward.


  9. "TSR Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great intro into the toughest cold calling gig around.

    Cons

    Dying sales model. Twelve hour days.

    Advice to Management

    Get with the times.


  10. "Great place to learns ales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond full-time

    Pros

    - Good base salary
    - Training is good for fresh out of school entry-level sales reps

    Cons

    - Product is not competitive
    - Sales tactics can be a bit shady

    Advice to Management

    Keep up with current demands for products.


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