Cbeyond Territory Sales Representative Reviews | Glassdoor

Cbeyond Territory Sales Representative Reviews

Updated January 24, 2017
43 reviews

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Territory Sales Representative

3.0
Star Star Star Star Star
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Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
30 Ratings

Employee Reviews

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Pros
  • Training is good for fresh out of school entry-level sales reps (in 24 reviews)

  • Great incentives, bonuses, advancement, great people (in 16 reviews)

Cons
  • Demand long hours for success and promotion (at least initially) (in 34 reviews)

  • days, door to door sales in burned out territories (in 13 reviews)

More Pros and Cons

  1. "Right place, wrong time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Atlanta, GA
    Former Employee - Territory Sales Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great team environment, great managers who've earned their way up the ranks through their own hard work and skill development.

    Cons

    Management found out too late that the transactional sales model no longer applies in a relational market. The methods our managers taught us became outdated and the senior management was slow to respond to the changing marketplace.

    Advice to Management

    Move with the change


  2. "Horrible Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative
    Former Employee - Territory Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cbeyond (Less than a year)

    Pros

    You'll get along with your incoming group

    Cons

    People will steal businesses from your territory


  3. "Tough, has problems, but good entry and good exp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in San Diego, CA
    Current Employee - Territory Sales Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cbeyond full-time (More than a year)

    Pros

    Young environment, solid training courses and continued development. Potential to move up in organization. Not a bad industry to start in and next tier jobs have easy ability to generate 100k on. Once you have your pipeline up and running after 8 months or so the job becomes very easy. You can minimally work and still produce.

    Cons

    Management young and inexperience. Burn and turn, hire, grind, and fire sales model. Demand long hours for success and promotion (at least initially). Big favorites game for promotions, house deals go to manager favorites. Gotta drink the cool-aide to move up.

    Advice to Management

    Its a tough industry so while the burn and turn sucks for the employee I think it is the best option for the company. Now that they are moving into more advanced products maybe they can begin to turn away from that model.


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  5. "Territory Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Minneapolis, MN
    Former Employee - Territory Sales Representative in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Developed Communication and Negotiation Skills

    Cons

    Very high pressure sales.
    Outdated product and technology.
    Questionable business tactics.
    Difficult to climb as many leads are siphoned off to tenured sales reps.

    Advice to Management

    Invest in improving technology offerings to become more competitive in the market place


  6. "Former Territory Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Atlanta, GA
    Current Employee - Territory Sales Representative in Atlanta, GA

    I have been working at Cbeyond full-time (Less than a year)

    Pros

    Great co workers, decent money, looks good on a resume, good sales training

    Cons

    horrible long hours, may be in dangerous territories, extremely difficult sell


  7. "Great learning platform, awful environment"

    Star Star Star Star Star
    Former Employee - Territory Sales Representative
    Former Employee - Territory Sales Representative

    Pros

    It's a very fun, challenging work environment where you get to learn with great people. Anyone interested in a career in sales will benefit from the sales training and overall sales environment.

    Cons

    It's a sink or swim type company. Cold calling is an essential part of the business and this will never go away. You are selling a low brand image product in a completely saturated market. Turnover is extremely high and some of the managers create a toxic work environment.

    Advice to Management

    Sales goals are way too lofty, especially considering only around 10-15% of the reps meet their monthly goals. Create more leads for your reps, it will go along way.


  8. "High expectations, terrible reputation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Houston, TX
    Former Employee - Territory Sales Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Good benifits, and decent pay for experience. They do a good job a keeping a positive attitude within the office, so every day starts out on a positive note. Good training for getting into sales. If you want to build up a tough skin it's a good place to do it. Every sales job after this will seem easy.

    Cons

    They need to try really hard to keep everyone positive in the office because once you leave, reality will hit you hard. Happy customers are hard to find and there are plenty of unhappy ex customers.
    They tell you that they are making some big positive changes when they hire you, and that you are one of them, but you will find out that they hire and layoff sales people regularly and that they told that to the previous reps.
    They practice a common business tactic where they have massive layoffs in the fourth quarter to make sure their fourth quarter reports look better. If they are paying half the people then they arent loosing as much money.
    You'll find when you go to an account and they will tell you "I will never do business with Cbeyond again." When you try to tell them your changing they say that's what Cbeyond has always has said.. Some businesses actually have "No Cbeyond" signs on their doors. You have to toughen up quick or you'll be miserable.

    Advice to Management

    If your really trying to change the company the actuall do it. Change your name. "Cbeyond" has a stigma. Some of my coworkers aren't even putting it on their resumes. Turn Cbeyond 2.0 into "INSERT NAME HERE" 1.0


  9. "Good teaching foundation of sales/ cold calling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Anaheim, CA
    Current Employee - Territory Sales Representative in Anaheim, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Cbeyond full-time (More than a year)

    Pros

    Teaches you how to sale. How to cold call, how to be results driven. Competition is huge

    Cons

    Lack of territory boundaries, leadership is not always great. Company has bad review, over hyper sales rep and bug customers.

    Advice to Management

    Teach consultative sales.


  10. "It hurt to go to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Edina, MN
    Former Employee - Territory Sales Representative in Edina, MN
    Neutral Outlook
    Approves of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Decent pay. Sure fire ways to be promoted. Really good sales training. When I first started the culture of people was pretty good.

    Cons

    The sales force cleared out from 50 to 6 in a matter of a month. Managers baby sat. Too many miles driving to the office for senseless meetings. The product was a dinosaur in comparison which made it feel like I was lying try to sell people. The grind the micromanagement the ridiculous sales model a and the poor product makes you not want to get up in the morning. Hopefully things have gotten better but it was bad!

    Advice to Management

    Micromanagement my is a poor way to manage people. Keep up with the times or change your price and be a phone company. And the aggressive ways demanded makes business owners hate your company which means they won't want to buy.


  11. Helpful (1)

    "Great stepping stone to build a successful career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Miramar, FL
    Current Employee - Territory Sales Representative in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cbeyond full-time (More than a year)

    Pros

    Ok. So while working at CBeyond you learn how to sell absolutely anything. If you make it here you can make it anywhere. Recruiters look for people that have been successful here because they know how difficult it is to sell CBeyond products. The products offered are great, you just need to understand them and you will feel passionate to sell. You have flexibility as long as your are selling. Everyone is very friendly. Lots of incentives.

    Cloud products available are very exciting to sell. CBeyond offers a one stop solution for small businesses.

    Cons

    I love this place because my manager and my team are so amazing and I have grown a great deal thanks to them. Unfortunately not all the managers are great since some love to micro manage to a point where you feel as if you are being treated as a child. Asking for 50 cards a day , checking matching zip codes, and then marking them is just ridiculous. Some team leads are too focused on themselves and wont help new employees in there teams. Sink or swim. I feel bad for the reps that hate working here because they are micro managed and are miserable.
    On the other hand there are some managers that are very supportive, give you flexibility as long as you are selling and are always involved in helping you succeed. Like in every business you have some stronger teams than others. Salary is less than industry standard.

    Advice to Management

    Seriously stop the micro management. Coming back to the office is a waste of gas and time. I waste over an hour a day in traffic driving back to office.