Celebrity Cruises Reviews | Glassdoor

Celebrity Cruises Reviews

Updated May 29, 2017
103 reviews

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3.5
Star Star Star Star Star
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Michael Bayley
35 Ratings

103 Employee Reviews

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Pros
Cons
  • Long hours, close proximity to others, weather can be a challenge (in 14 reviews)

  • That's a bit too long to be away from home, from "real life on land" (in 7 reviews)

More Pros and Cons

  1. "Incredible Company and CO Team!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Blended Service Agent in Miami, FL
    Former Employee - Blended Service Agent in Miami, FL
    Recommends
    Positive Outlook

    I worked at Celebrity Cruises full-time (More than a year)

    Pros

    Team Mentality, good incentives $$, realistic sales goals, Great Benefits, company laptop, upper management does a good job showing their employees are valued. Great Training staff, OT when available during wave. Really easy to move up in the company from here.

    Cons

    website caused a lot of customer frustration, Wave can get very intense with non-stop back to back calls.

    Advice to Management

    Always keep an open door policy and make sure suggestions made by the team are brain stormed together. if multiple people see room for improvement maybe its time for a change. The team is more like a family and that starts with upper management.


  2. "bartender"

    Star Star Star Star Star
    Former Employee - Bartender in Miami, FL
    Former Employee - Bartender in Miami, FL

    I worked at Celebrity Cruises full-time (More than a year)

    Pros

    the best company I ever work so far, nice management, I had a great time onboard lot of people from all around the world to meet(the crew), but sometimes people are completely jerks (the passengers) and no matter what you haver to keep a smile in your face, even if they are rude, racist or just stupid, and trust me, working this industry for 14 years and no matter what people sometimes abuse.

    Cons

    rude passengers but ships life.

    Advice to Management

    Good management.


  3. "No Title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casino Manager in Miami, FL
    Current Employee - Casino Manager in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Celebrity Cruises full-time (More than 10 years)

    Pros

    Great Company overall, take pride in treating their staff very well, driven company always seeking ways to improve.

    Cons

    Working on a ship can sometimes be tough with the rules and regulations which makes it a bit of a con.


  4. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Miami, FL
    Former Employee - Account Executive in Miami, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Celebrity Cruises full-time (Less than a year)

    Pros

    Benefits offered only after six months. Free cruising after one year.

    Cons

    No work/life balance. Expectations of long hours. No advancement opportunities unless you play the game of being a favorite. The office environment is very much like high school.

    Advice to Management

    Learn to establish trust with your employees and allow for a work/life balance.


  5. "Inventory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Manager in Miami, FL
    Former Employee - Inventory Manager in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Celebrity Cruises full-time (More than 5 years)

    Pros

    Traveling / Use of Tech / .

    Cons

    Non Reliable / Non Fair /.


  6. "A typical cruise line - but pays better, treats employees poorly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle-Management in Miami, FL
    Former Employee - Middle-Management in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    World Travel, free food and board (although the food they give the crew is inedible at times). Excellent pay.

    Cons

    FOOD is not heathy, not nutritious, and a sin to give to crew members who work 10-16 hours a day. They treat people as disposable. People are not honored or respected - it's all about the ratings and the bottom line.

    Advice to Management

    Increase your crew food budget. Do NOT make crew pay for their own uniforms - WHO DOES THAT!?!?!?! Treat woman and minorities the same as white men (a pipe dream, for sure).


  7. "Good environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff in Miami, FL
    Current Employee - Staff in Miami, FL

    Pros

    Good working environment and Free food

    Cons

    Long work hours and no day off

    Advice to Management

    More flexible schedule


  8. "Snack attendant casual dining"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Service in Miami, OK
    Current Employee - Food and Beverage Service in Miami, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Celebrity Cruises (More than 5 years)

    Pros

    I got new knowledge and experience

    Cons

    Very hard to get promotion and too long for me waiting in the gap pool or waiting list for the next step position.

    Advice to Management

    Not too many pressure for crew and must be care about crew the one who get sick .


  9. "Management culture fail."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Celebrity Cruises full-time (More than a year)

    Pros

    Great pros are the employees. We treat each other as a big family.

    Cons

    Ratio workload:employee is crazy. Overall 1 person is probably doing a 3 people team job.

    Advice to Management

    Senior management need to learn to ask to their own employees (the ones that perform the day-to-day job duties), before making any decisions. With the amount of work they have, its really hard to keep track of everything and most of the time the decisions affect the whole team. I also believe, they need a lot of leadership development training.


  10. "ex BCC Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broadcast Manager in Miami, FL
    Former Employee - Broadcast Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Multicultural if u like it. Clean places to work.

    Cons

    Not spectacular wages, lately not much support, different departments showing their muscles to prove their right, not much chances on good wages for those living in Western world or Europe only good for cheap workers from Asta. Working too much extra hours and not paid for.

    Advice to Management

    CC management sucks! I won't give my ideas for free to them to higher their credit. CC means 4 m now Cheap Cruises.


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