Celebrity Cruises Reviews | Glassdoor

Celebrity Cruises Reviews

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Found 136 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
86%
Approve of CEO
Michael Bayley
53 Ratings
  1. Helpful (2)

    "Common cruise cr*p"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Celebrity Cruises full-time for more than 6 years

    Pros

    So-so ok food on board, travel the world, interesting life and a bit better salaries than on the other major cruise lines

    Cons

    Just like on the most other cruise lines, the management tend to be the crappy people who base their lives on the ship, they have no life in outside world (most of the time) so they use their power to make other people's life miserable. Bad people and slimy people advance faster than good, hard working people.

    Advice to Management

    Some of you ship wrecks out there should go get yourself a life

    Celebrity Cruises2017-09-16
  2. Helpful (1)

    "The Best of the best and the worst of the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Celebrity Cruises full-time for more than 4 years

    Pros

    I worked with five of the best Cruise Directors Celebrity has to offer. Two of them I would come back to Celebrity just be able to work with them again. The Celebrity brand is important to each crew member and understands the concept.

    Cons

    I have worked with two of the worst Cruise directors Celebrity has to offer. One of them has been let ago while the other still is employed. I endured verbal and mental abuse from both. Neither were aware of the brand Celebrity upholds.

    Advice to Management

    The management of the entertainment department needs to look at crew reviews. They needs to make sure that crew members are treated with respect and as human beings.

    Celebrity Cruises2017-07-22
  3. Helpful (1)

    "Incredible Company and CO Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Blended Service Agent in Miami, FL
    Recommends
    Positive Outlook

    I worked at Celebrity Cruises full-time for more than 2 years

    Pros

    Team Mentality, good incentives $$, realistic sales goals, Great Benefits, company laptop, upper management does a good job showing their employees are valued. Great Training staff, OT when available during wave. Really easy to move up in the company from here.

    Cons

    website caused a lot of customer frustration, Wave can get very intense with non-stop back to back calls.

    Advice to Management

    Always keep an open door policy and make sure suggestions made by the team are brain stormed together. if multiple people see room for improvement maybe its time for a change. The team is more like a family and that starts with upper management.

    Celebrity Cruises2017-05-17
  4. Helpful (1)

    "bartender"

    StarStarStarStarStar
      Former Employee - Bartender in Miami, FL

      I worked at Celebrity Cruises full-time for more than 2 years

      Pros

      the best company I ever work so far, nice management, I had a great time onboard lot of people from all around the world to meet(the crew), but sometimes people are completely jerks (the passengers) and no matter what you haver to keep a smile in your face, even if they are rude, racist or just stupid, and trust me, working this industry for 14 years and no matter what people sometimes abuse.

      Cons

      rude passengers but ships life.

      Advice to Management

      Good management.

      Celebrity Cruises2017-05-12
    • "Good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Manager 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Celebrity Cruises full-time for more than 2 years

      Pros

      Vibrant , fast and they try to be very inclusive .

      Cons

      Personal Interests are what. I've the company.

      Advice to Management

      Do not run a company based in personal interests please...

      Celebrity Cruises2017-03-29
    • Helpful (1)

      "No Title"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Casino Manager in Miami, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Celebrity Cruises full-time for more than 20 years

      Pros

      Great Company overall, take pride in treating their staff very well, driven company always seeking ways to improve.

      Cons

      Working on a ship can sometimes be tough with the rules and regulations which makes it a bit of a con.

      Celebrity Cruises2017-02-18
    • Helpful (2)

      "Beware of taking up cruising as a job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Stage and Production Manager 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Celebrity Cruises full-time

      Pros

      Seeing the world, good pay when onboard, meeting new people, networking

      Cons

      Time away from home and family, micro-managing supervisors and senior officers, very much like the military in some respects (though for many this might be more of a pro), 24-hour blood alcohol limit (in case there are emergencies on the ship), contract scheduling can be awful (two months off may be cut short if another employee quits, gets fired, or misses the ship--but it can also go longer, leaving you without pay...

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      Advice to Management

      Communication. It is overwhelming how many different answers one can get on the same subject across onboard and shoreside departments. Which makes doing your job difficult--no matter what you decide to do, you'll get in trouble with someone. Wreaks havoc on your team morale (which is already fragile being away from families, friends, and support systems).

      Celebrity Cruises2017-03-02
    • "Best Company on the face of the earth."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Celebrity Cruises for more than 4 years

      Pros

      Great leadership. Awesome work environment. Great co workers.

      Cons

      They moved too far.

      Celebrity Cruises2017-02-14
    • Helpful (3)

      "i dread going back"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Celebrity Cruises full-time for more than 4 years

      Pros

      seeing the places i would not have had the chance to see- if i am allowed off the ship... (on more than one occasion the gods that be, the almighty, all powerful staff captain, decide that no crew is allowed to go ashore for some reason - one time we landed in a US port and no culinary team members were allowed to go ashore- the reason given was that some Jamaicans got caught smuggling and now everyone is being punished...

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      Cons

      the micro, petty, im the boss and ill papplito you if you even look at me sideways attitude of ship management - for sure the daily management is of the old school, but its mostly unspoken, and for sure lots of things are covered up - managers are me first, and CYA attitude - age, race, gender discrimination is the way it is - though they'll say it aint so - bs, reality is reality - try being a white woman aged 50 -...

      Show More

      Advice to Management

      change the attitude of the worker to management ideology. have a few relief workers and give some days off, improve your HACCP planing in equipment and rethink the work, supplies and level of training needed to realize your visions - but that wont happen, better to work for another up and coming cruise line -

      Celebrity Cruises2017-03-05
    • "Customer Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Celebrity Cruises

      Pros

      Great Insurance plans to choose from

      Cons

      To many chiefs not enough indians

      Celebrity Cruises2017-01-29
    Found 136 reviews