Cellular Sales Reviews in Charlotte, NC | Glassdoor

Cellular Sales Charlotte Reviews

Updated November 18, 2017
15 reviews

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Charlotte, NC

2.2
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Cellular Sales Founder & CEO Dane Scism
Dane Scism
6 Ratings

15 Employee Reviews

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Pros
Cons
  • no paid time off, full commission (in 33 reviews)

  • 100% commission is not for everyone (in 72 reviews)

More Pros and Cons

  1. Helpful (3)

    "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Charlotte, NC
    Former Employee - Sales Representative in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Cellular Sales (More than a year)

    Pros

    Awesome co-workers, freedom (not micro managed)

    Cons

    The entire management structure. Other markets are not the same but Charlotte market is under leadership of money hungry ethic lacking men. If you're a woman, then the chance of any promotions are slim. The RD's are not approachable.

    Advice to Management

    Clean house...all new management.


  2. "only apply if you’re desperate for a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Representative in Charlotte, NC
    Current Employee - Wireless Sales Representative in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    -Co-workers are great for the most part. I’ve met some of my best friends here
    -Opportunity to pick your schedule if you are a high performer
    -No managers hovering
    -You’ll get some cool customers every now and then

    Cons

    Poor management:
    -Reps who lie to customers, steal from company, and don’t perform where they should be get promoted to management positions
    -Managers are on constant power trips
    No respect for your time:
    -Punished if you are literally seconds late yet you will get stuck after close or after your shift is over A LOT to do customer service related stuff (which you don’t make $$$ doing)
    -shifts are 9 hours long which is ridiculous considering store traffic is non existent nowadays..you maybe spend 1/3 of shift actually selling...
    -7am meetings sometimes multiple times a month at locations way out of the way..oh and you won’t get paid for them so have fun spending your own money to have your time wasted
    Wireless sales is dwindling:
    Realistically you probably won’t make a lot of money here..most people don’t make more than 3500 a month but they will tell you that you can make $6000-7000 (you might if you double 6 days a week)
    -People buy their phones online and walk in and want you, a 100% commissioned rep, to set it up for free

    Advice to Management

    Managers are more worried about writing people up over being 20 seconds late than coaching reps to become better at sales. If you would promote people into store lead positions who have actual management experience and leadership skills or provide management training, there would be less problems.
    Respect employees time especially outside of work. If you want to dictate their time inside & outside of work, at least give them a salary.
    Constant unpaid morning meetings about nothing of importance aren’t going to keep people around very long. People don’t work for free.

    Cellular Sales Response

    Nov 20, 2017 – Cellular Sales

    We appreciate you taking the time to write a thorough review. It is disappointing to hear that you have some concerns with leadership, especially after your tenure with us . It is encouraged that you... More

  3. Helpful (4)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Charlotte, NC
    Former Employee - Sales Associate in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cellular Sales full-time (More than a year)

    Pros

    Customers were great, immediate manager was always helpful.

    Cons

    100% commission, Work at multiple locations per week. A lot of favoritism going on. Certain locations have great income potential but if your not one of the squad you don't get to work at these locations. Upper Management Sucks

    Advice to Management

    Be fair and treat all of your employees with respect.


  4. Helpful (4)

    "Decent opportunity with major drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    Pros

    - Flexibility
    - incentive to go beyond minimum sales requirements
    - Fair (not great) reward system
    - People you work with (usually)
    - Access to network systems to help troubleshoot

    Cons

    - poor pay for hours if business is slow
    - commission only
    - incredibly unfair return policy

    Advice to Management

    Fix the return policy. returned devices come out of commission checks, which bites because some people don't ever give you a chance to find a solution for them and don't understand that this isn't Verizon - we are working as a retailer for commission


  5. Helpful (1)

    "Good money to be made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Consultant in Charlotte, NC
    Former Employee - Wireless Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cellular Sales full-time (More than a year)

    Pros

    Great commission structure, great money to be made, Very flexible schedule

    Cons

    No room for advancement, favoritism is strong throughout the company, chargebacks, shady business practices

    Advice to Management

    Stop with the favoritism among employees.


  6. Helpful (5)

    "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Charlotte, NC
    Former Employee - Account Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none- there are no pros

    Cons

    100% commission- deactivation penalties- travel to different stores everyday- different shifts each day- no weekends off


  7. Helpful (1)

    "My view"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Dealer in Charlotte, NC
    Former Employee - Independent Dealer in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Cellular Sales full-time (More than a year)

    Pros

    Having uncapped income potential is wonderful. Noone is putting a number on your time

    Cons

    Upper management don't take care of their employers

    Advice to Management

    none

  8. Helpful (3)

    "Good Beginning Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Consultant in Charlotte, NC
    Current Employee - Wireless Sales Consultant in Charlotte, NC
    Positive Outlook
    No opinion of CEO

    I have been working at Cellular Sales (More than 3 years)

    Pros

    Flexible with hours, opportunities for outside sales and uncapped commission structure. Helpful environment with local management team. Works at more than one location.

    Cons

    If you don't like to travel around your area, don't apply as you do work at more than one location. Harsh chargeback structure. Changing away from the customer focused approach is currently affecting sales.

    Advice to Management

    Don't change to charging fees for transactions that wouldn't have such elsewhere. Adjust chargeback structure. Do more local advertising to help compete in this current changing market.


  9. "Best job I could ask for. Flexible hours, work with great people, make great money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nc/SC Account Manager in Charlotte, NC
    Current Employee - Nc/SC Account Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    Great money ($13k/month on a good month, $6k/month on a bad month). Full benefits, flexible hours, great co-workers, recognition for excellent performance, high-end managers are very hands-on, very little mico-managing and a lot of freedom.

    Cons

    Bit more travel than I prefer sometimes, but it's really no big deal. Worth the money.

    Advice to Management

    Work-life management is easy here. I made 13k after bonus and spiffs in December and only worked 19 shifts. Pretty good stuff. Upper-management is always just a phone call away and are always very helpful. We treat every customer "like mom".


  10. Helpful (1)

    "awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Charlotte, NC
    Former Employee - Account Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    none none at all
    long hours and you are way underpaid
    managers work same hours and never on same shift

    Cons

    100% commission
    long hours
    deactivation s= money taken away from you
    unless you are in the "in" crowd you dont get a good schedule
    work at 8 different locations and not paid for travel


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