Cellular Sales Reviews | Glassdoor

Cellular Sales Reviews

Updated May 22, 2017
884 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Cellular Sales Founder & CEO Dane Scism
Dane Scism
442 Ratings

884 Employee Reviews

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Pros
  • Flexible schedule and great work family (in 102 reviews)

  • Cellular Sales Houston has given me the opportunity to have a work life balance and earn an uncapped commission (in 39 reviews)

Cons
  • because the schedule is so flexible and you can determine how much you want to work there is no paid time off or vacation (in 28 reviews)

  • 100% commission is not for everyone (in 66 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Cellular Sales changed my life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Consultant in Clarksville, TN
    Current Employee - Wireless Sales Consultant in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (More than 3 years)

    Pros

    I went from working 40+ hours a week and making minimum wage to now owning my own home, along with four vehicles. My husband is in the army and has a chaotic schedule, so it is nice to be able to have a job where I have the freedom to take off and spend time with him when he is home from trainings or deployments. This job has given me financial freedom and then some.

    Cons

    There is no "manager" so you, as a rep, are in charge of getting your paperwork in, no one is telling you the clock is ticking so it may be an adjustment for people who are used to having that.

    Advice to Management

    My management team is great, and I don't have any advice.


  2. "CSOKI Orlando"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere. Amazing opportunity to grow as a professional.

    Cons

    Back office relations can be a pain. big divide between them and sales makes your job more difficult than it needs to be.

    Advice to Management

    Team build


  3. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Lexington, KY
    Current Employee - Sales Representative in Lexington, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    We're always improving sales skills and finding the best solution for our customers' needs.

    Cons

    Pay can fluctuate with retail cycles.

    Advice to Management

    Base plus commission would be preferable to commission minus draw.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Welcome to Dunder Mifflin err I mean..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Knoxville, TN
    Current Employee - Account Manager in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cellular Sales full-time (More than 3 years)

    Pros

    The people I work with are great and well meaning. This is a good entry level job that provides the opportunity to earn beyond typical entry level salary. Great place to learn sales basics while making decent money.

    Cons

    No direction, no innovation. It's basically Dunder Mifflin. Cellular Sales is a purely retail company fighting against the inevitability of the ease and affordability of the Online Market, and we caused it by selling everyone a device that made us obsolete. Making the last bits of money we can off of a dwindling demographic that's still uncomfortable shopping online by turning our agents into call center solicitors/retail location hybrid representatives. Other issues exist but the crux of the matter is a dwindling demand for our services. I estimate a 2-5 year lifespan. There was ample evidence this was coming, but the main business strategy has always been "invest as little as possible and make as much money as you can right now." That doesn't allow for thinking 1 year ahead, much less 1 week ahead. They needed to be thinking 5 years ahead at least to find ways to supplement the

    Advice to Management

    Start a viable used cell phone sales program 3 years ago to combat the decline of new phone sales now that the death of the 2 -year contract has lifted the veil on what customers are truly paying for new phones. Focus on meaningful add on sales by keeping stores stocked with accessories customers are currently searching for so they'll keep coming back to buy these things from us, which will keep demand high and our prices lower 5 years ago. Start working on your own brand instead of being another remora on the Verizon shark.


  6. Helpful (1)

    "Extemely unprofessional atmosphere"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cellular Sales full-time

    Pros

    Off the top of my head, none.

    Cons

    Very unprofessional inexperienced management, constant turn over in upper management. The company is growing way faster than current management knows how to handle or is capable of handling and employees pay full price for the chaos. Preferential treatment is rampant among management and employees. What's ok for one employee will get the next terminated. Employees with 0 management experience are promoted and the employees that find themselves under these newly promoted managers suffer greatly. The atmosphere is frantic among management as they scurry to figure out what to do and how to handle situations they are confronted with. Narcissism runs rampant, especially the more husbands and wives they place into management positions. Its a terrible atmosphere with extremely foul mouthed hot tempered supervisors and managers whose frustrations are usually their own fault but taken out on everyone under them. No exaggerations here, I recommend working for this company to no one.


  7. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    Freedom and responsibility that comes with 100% commission structure. (minimal micromanagement)
    Generally positive and friendly environment
    Network sells itself

    Cons

    Saturated market with pretty much unchanged quotas.
    Inconsistency with commission
    Occasional shady co-workers
    Extra fees
    Often referred to as inferior due to being an authorized retailer
    Company takes the sales from reps for uploading documents and charges the reps for merchandise that is stolen

    Advice to Management

    Give reps the money they earn. The company would not exist without the sales reps at the front line. Don't bite the hand that feeds you.


  8. Helpful (1)

    "Wireless Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (Less than a year)

    Pros

    Great team work and a very supportive environment. I really like that the commission is uncapped and there is a huge potential to make money.

    Cons

    No cons. If you are good at sales and like resolving issues for customers, this is a great opportunity.


  9. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Glendale, AZ
    Current Employee - Account Manager in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales (Less than a year)

    Pros

    Here at this company you are treated like a family member and a team member. They care about your work-life balance and make a schedule and income that is tailored to fit your needs at home and in your wallet.

    Cons

    In this business it is hard to count on store traffic and generate your own leads and that is one thing that I have found to be a little difficult throughout my time working here for cellular sales. They still give you the revenue streams you need to generate your own cash through different channels such as Facebook at work to network new clients, and also phones throughout the store to answer incoming business calls.

    Advice to Management

    no advice to give really for management, there are so many stores opening up and so much growth that there is always area and room for improvement. You are only as good as the people you hire to join your team, management has had some downsides with hiring people that may not be the correct fit for cellular sales, but thus far I have seen no real concerns with the management or company.


  10. "Pros/Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time

    Pros

    Back in October, I was introduced to Cellular Sales. I was given an opportunity to work for the company. Ever since then, the company has been nothing but great. My coworkers and work environment are the best part of the job. Everyone is very welcoming and willing to help you out with everything.

    Cons

    One thing you must do is overcome situations from time to time with customers, but of course that comes with any job that deals with customer service.

    Advice to Management

    Keep up the great work. We are expanding our company rapidly and we continue to do a great job.


  11. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time

    Pros

    pay, flexibility, down to earth, good pay, good health benefits

    Cons

    management; no room for growth

    Advice to Management

    Treat your employees better and inquire as to what is wrong with them.


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