Cellular Sales Reviews | Glassdoor

Cellular Sales Reviews

Updated May 27, 2017
888 reviews

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888 Employee Reviews

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Pros
  • Flexible schedule and great work family (in 102 reviews)

  • Cellular Sales Houston has given me the opportunity to have a work life balance and earn an uncapped commission (in 39 reviews)

Cons
  • because the schedule is so flexible and you can determine how much you want to work there is no paid time off or vacation (in 28 reviews)

  • 100% commission is not for everyone (in 66 reviews)

More Pros and Cons

  1. Helpful (2)

    "Welcome to Dunder Mifflin err I mean..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Knoxville, TN
    Current Employee - Account Manager in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cellular Sales full-time (More than 3 years)

    Pros

    The people I work with are great and well meaning. This is a good entry level job that provides the opportunity to earn beyond typical entry level salary. Great place to learn sales basics while making decent money.

    Cons

    No direction, no innovation. It's basically Dunder Mifflin. Cellular Sales is a purely retail company fighting against the inevitability of the ease and affordability of the Online Market, and we caused it by selling everyone a device that made us obsolete. Making the last bits of money we can off of a dwindling demographic that's still uncomfortable shopping online by turning our agents into call center solicitors/retail location hybrid representatives. Other issues exist but the crux of the matter is a dwindling demand for our services. I estimate a 2-5 year lifespan. There was ample evidence this was coming, but the main business strategy has always been "invest as little as possible and make as much money as you can right now." That doesn't allow for thinking 1 year ahead, much less 1 week ahead. They needed to be thinking 5 years ahead at least to find ways to supplement the

    Advice to Management

    Start a viable used cell phone sales program 3 years ago to combat the decline of new phone sales now that the death of the 2 -year contract has lifted the veil on what customers are truly paying for new phones. Focus on meaningful add on sales by keeping stores stocked with accessories customers are currently searching for so they'll keep coming back to buy these things from us, which will keep demand high and our prices lower 5 years ago. Start working on your own brand instead of being another remora on the Verizon shark.


  2. "IT Department, Headquarters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cellular Sales full-time (More than a year)

    Pros

    Decent place to work, fair pay, good benifits, fun atmospere, on site cafe (expensive)

    Cons

    When I was there (2015) there was a lot of inter-department battles for power.

    Advice to Management

    Stick to the company values and vision. Reward good work more consistently. You will be rewarded with loyal employees.


  3. Helpful (2)

    "Sales Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in New Milford, CT
    Current Employee - Sales Lead in New Milford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    Flexibility
    Mentorship, you learn from the best and have constant access to pick their brains.
    Commission structure is super aggressive.
    Great people
    If you're willing to learn, you will make a very nice living.

    Cons

    If you are too proud to ask for help, you'll make things tough on yourself.
    Flexibility is a double edged sword. It is easy to give up shifts and some fall into complacency.

    Advice to Management

    Keep it up. Continue to reward positive behaviors.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    Amazing culture with friendly management willing to repay hard work time and time again.

    Cons

    Hours could be long, this was strictly my location. Other than that, if you want a job where you don't have to put in effort, this isn't for you.

    Advice to Management

    Don't stop. Maybe loosen the commision structure so its not such a struggle to get the SPIFF we have earned.


  6. "Be all you can be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cellular Sales full-time (More than 8 years)

    Pros

    Nice stores, most of your peers are great to work with but the company only recognizes the crooks. Not a lot of pros.

    Cons

    Lack of inventory, slow locations, management, 100% commission with no paid time off or sick days. Lack of a career path. Taking advantage of people is the only way to make money.

    Advice to Management

    Turnover the idiots you have running Georgia and grow a conscience!


  7. Helpful (2)

    "so so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Knoxville, TN
    Current Employee - Sales Manager in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cellular Sales full-time (More than 5 years)

    Pros

    Flexible work schedule....... $$$ is hit or miss

    Cons

    promotes bad behavior... literally!!!


  8. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Professional in College Station, TX
    Current Employee - Sales Professional in College Station, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cellular Sales full-time (More than a year)

    Pros

    Work at your own pace and trustworthy policies.

    Cons

    Some representatives take advantage of customers and give the company a bad name, these employees never last long.


  9. Helpful (2)

    "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Sarasota, FL
    Current Employee - Sales Associate in Sarasota, FL

    I have been working at Cellular Sales full-time (More than 3 years)

    Pros

    Good compensation when you get the opportunity to sale something.

    Cons

    Its all on you. Often fighting with one hand tied behind the back.

    Advice to Management

    Focus on your top performers and make them happy.


  10. Helpful (3)

    "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Charlotte, NC
    Former Employee - Sales Representative in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Cellular Sales (More than a year)

    Pros

    Awesome co-workers, freedom (not micro managed)

    Cons

    The entire management structure. Other markets are not the same but Charlotte market is under leadership of money hungry ethic lacking men. If you're a woman, then the chance of any promotions are slim. The RD's are not approachable.

    Advice to Management

    Clean house...all new management.


  11. "Phenomenal Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Savannah, GA
    Former Employee - Sales Representative in Savannah, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cellular Sales full-time (More than a year)

    Pros

    Pay is great, flexible hours, benefits, leadership

    Cons

    Not everyone has the entrepreneurial spirit to own this opportunity

    Advice to Management

    Build a better relationship with corporate.


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