Cencora Employee Reviews about "training"

Cons

Training was terrible and we got blamed for what we were not taught

Cons

Management is often clueless to the realities of the job. The job is so different from one person to another, depending on who the customer is that you support. This combination can mean you are quickly overworked and overburdened. Management does not know how to set the guardrails for this role, so you end up doing way more than you should. Training is extensive but the job itself can be so big it would take years to really be comfortable. Customers can (understandably) be very demanding and you can find yourself without the support needed to really help them adequately, because many other support teams are also overworked and understaffed.

Cons

AVAYA and CTI system issues often

Cons

1. Expected and Told in Training to get to work 15 min early every day (but don't clock in... isn't this against the Law?) They start lying to you in Training. 2. Primary accounts poach your Secondary accounts and you are expected to smile, bend over. In other words you are treated like gum on the bottom of a shoe. 3. Way too many meetings for a sales job. 4. No dedicated phone line for sales team - wait times can be up to 50 minutes for you and customers. Customer DISservice. 5. Expected to be part Accounts Receivable, part Customer Service, Part, UPS tracker and part Sales person... while making astronomical calls per day and meetings out the wazoo. 6. 1/4 from my Training class is still with the company less than a year- Quotas are laughable/High Turnover. Lucky to get commissions. 7. Your competition takes 5 minutes to set up an account - you take 5-7 days. Lessons NOT learned. Not competitive in any way. 8. This company is discriminatory towards Caucasians. Inclusive here sucks-it's just an excuse to fire us and hire someone else for less money.

Cons

Low moral, communication, and very bad management. They will not tell you the full hours and expectations in interview or job posting. Most of team disliked the boss and job. Constant state of disarray with dangerously low team unity. 99% is on the job learning with what information given in training changed with no one telling you. By far the least organized workplace. They recently had a merger and most everyone is afraid. Apply at your own risk!

Cons

There were quite a few technology issues for the first month or two. Since it was remote work, it sometimes took longer to get help from colleagues. They were often busy and you were stuck waiting for help. It was difficult to get to know your coworkers and people formed judgements too quickly. The training was extremely fast and people kept asking the trainer to slow down. However, most of these issues were improving.

Cons

Under compensated New Programs thrown at you with short notice Not enough training for new programs

Cons

Training was fast and furious

Cons

Learning about ABC's business as a whole was difficult because it was my first job in the pharmaceutical industry. The learning curve was fairly steep.

Cons

Fast moving program; management is not always clear on expectations. Job aids can be difficult to learn and more hands on training would be beneficial to employees.