Cengage Reviews | Glassdoor

Cengage Reviews

Updated April 28, 2017
892 reviews

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3.1
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Cengage CEO Michael Hansen
Michael Hansen
457 Ratings

892 Employee Reviews

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Pros
  • flexible work environment, with good work/life balance (in 107 reviews)

  • The best thing about working at Cengage is that there are some really great people working there (in 76 reviews)

Cons
  • Upper management who only care about KPIs and metrics (in 64 reviews)

  • Horrific work/life balance (in Singapore office) (in 20 reviews)

More Pros and Cons

  1. "A place i will retire from."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Work had, play hard, family environment. Great work/life balance. Chicago Team is supportive and great to work with.

    Being part of a big company is great for the benefits, Cengage offers an incredible benefits package.

    Cons

    Being part of a big company has draw backs once in a while...everything takes longer to process and to get approvals.

    Advice to Management

    Streamline the approval process.


  2. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clifton Park, NY
    Current Employee - Anonymous Employee in Clifton Park, NY
    Recommends
    Approves of CEO

    Pros

    Work / Life balance
    Support from Mgmt
    Fun, engaging projects
    Great team environment

    Cons

    Red tap and process policies


  3. "The job you're looking for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Technical Support Agent in Independence, KY
    Current Employee - Customer Technical Support Agent in Independence, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cengage full-time (Less than a year)

    Pros

    Culture: relaxed, casual. Friendly managers. Domestic partner benefits! Very low attrition. Coworkers are mostly highly-skilled and intelligent people who are very helpful. The pay is what you would want but not usually actually expect. 37.5 hour work week.

    Cons

    Expensive benefits if you're getting them for your spouse/domestic partner. Parking can sometimes be a pain, but it's not unbearable. Short, unpaid lunch. 37.5 hour work week.

    Advice to Management

    Keep doing what you're doing.


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  5. Helpful (2)

    "The best work environment I have ever experienced."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agile Software Developer in Farmington Hills, MI
    Current Employee - Agile Software Developer in Farmington Hills, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cengage full-time (More than 3 years)

    Pros

    Great work/life balance. Competitive salary. Awesome team / collaborative / agile environment.

    Overall, this is a great place to work. I enjoy coming in almost every day, and I find the work interesting and challenging. I have learned more in my time at this job than in any other two jobs I can think of.

    Cons

    None that I can think of. It's a great place to work.

    Advice to Management

    Keep up the good work... and raise salaries a bit. I think we're slightly underpaid compared to the market.


  6. Helpful (3)

    "Not that really good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cengage full-time

    Pros

    Flexible Time, love the people I work with, fair benefits

    Cons

    Management is poor favoritism exist in this company
    The pay is low

    Advice to Management

    Teach your leads and supervisor some leadership skills


  7. Helpful (3)

    "Great company to work for where feedback is heard and innovation is valued"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cengage full-time (More than a year)

    Pros

    No micro management
    Flexibility to work from home
    Feedback is heard
    Continuous improvement is valued
    Competitive pay
    Many opportunities to learn new technologies

    Cons

    Product management needs improvement
    Market research needs improvement
    Use of new technology without justification

    Advice to Management

    Find out what end user really wants and where industry is moving.


  8. Helpful (1)

    "Good environment for technology workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Working In Technology in Farmington Hills, MI
    Current Employee - Working In Technology in Farmington Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 8 years)

    Pros

    True team environment, ownership and decision making pushed down to the actual doers, management involved in and open to making the team space a better place to work. Some recent improvement in career paths for technology workers. A lot of respect for our time and efforts.

    Cons

    High level product and project management approval and strategy is painfully slow, resulting in wasteful context switching and time wasted on non-strategic work while waiting for management to make a decision.

    Advice to Management

    See cons.


  9. Helpful (1)

    "Good place to work and break into the education technology space"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Boston, MA
    Current Employee - Business Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than a year)

    Pros

    There is a path for everyone! If you are an Instructional Designer, Business Analyst, Project Manager, Software Developer/Architect, etc; there is a place for you to be and grow in the organization. Even with the recent financial situation, the firm has a positive long-term outlook.

    Cons

    Being in a remote/virtual role is hard to interact with casual conversations. Be prepared to loose the few minutes before/after meetings for additional clarification. You will need to schedule time to talk to stakeholders or move the conversations to additional calls or online chat.

    Advice to Management

    More cross-functional team building... There are Role Focused events (Sales, Product Development, PM), however no opportunity for others to meet and build rapport.


  10. Helpful (1)

    "Good company - transforming into a GREAT company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Boston, MA
    Current Employee - Vice President in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (Less than a year)

    Pros

    Employee-centric culture; innovating; evolving into a contemporary company; education is a great space to work in - can change the world

    Cons

    Struggling to leave the past behind; not a well-known company, despite the positive impact it makes.

    Advice to Management

    Keep it up - keep reaching out to employees. We are your best asset.


  11. Helpful (2)

    "It's an exciting place to work."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The coworkers are very nice. The new office is an excellent place to get creative.

    Cons

    Commute can be a little demanding. Overall, there aren't really any cons that I can think of.


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