Cengage Reviews | Glassdoor

Cengage Reviews

Updated June 21, 2017
921 reviews

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3.2
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Cengage CEO Michael Hansen
Michael Hansen
480 Ratings

921 Employee Reviews

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Pros
  • I'm able to keep a reasonable work-life balance (in 111 reviews)

  • The best thing about working at Cengage is that there are some really great people working there (in 79 reviews)

Cons
  • Upper management who only care about KPIs and metrics (in 65 reviews)

  • Horrific work/life balance (in Singapore office) (in 20 reviews)

More Pros and Cons

  1. "Learning Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than a year)

    Pros

    Great company atmosphere and work environment

    Cons

    A tough and transitioning industry, sales goals are confusing to say the least


  2. "ship turning around"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    great benefits, excellent peers, challenges daily

    Cons

    challenges daily, hard to find opportunities to move up

  3. Helpful (1)

    "Toxic Tech Environment, good people in print"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cengage full-time

    Pros

    The old school publishing side of the house is a real family.

    Cons

    The technology side is awful, filled with squeeky wheels, toxic tech Bros, and is cut throat. If you're a strong female, look out! They will call you names behind your back and your management will tell you to be nicer. Also, no raises over 2 years! And no work life balance... Regularly got requests for info on a Sunday night that "couldn't wait"

    Advice to Management

    Stop thinking that big consultant firms will save you, and stop hiring right out of code academies like General Assembly.


  4. Helpful (1)

    "The Future is Bright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 3 years)

    Pros

    Highly collaborative environment that allows everyone to freely share their ideas and have them taken seriously by leadership that is focused, flexible, and not ego-driven. Development of our people is a priority and creating a culture that attracts others to join our team continues to improve. Logical and forward looking product development should set this company up for sustainable success.

    Cons

    The industry is in transition and can make success a challenge in the immediate term, but the decisions being made now around strategy and resource investment should pay off in the long term.

    Advice to Management

    Keep empowering our people. Stay out in front of the changing landscape of our industry by being disruptive to the status quo and by being innovative so we truly reflect what it is to be an education and technology company.


  5. Helpful (3)

    "Incompetent senior management buffeted by market monopoly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Solutions Specialist in Sydney (Australia)
    Current Employee - Digital Solutions Specialist in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cengage full-time (More than 3 years)

    Pros

    Outside senior management, not many egos. Low key workplace. Some genuinely nice people.

    Cons

    Senior management are almost hilariously incompetent.... the only time when it isn't funny is when they impact your work.

    Advice to Management

    Hire better. Honestly, aptitude tests are still used by many (quite good) companies. Hire people with discernible skills.....


  6. "Full-filling, comfortable work - but frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Boston, MA
    Current Employee - Product Manager in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cengage full-time (More than a year)

    Pros

    Ed-tech feels meaningful and you have a real impact on people's lives. Good/friendly co-workers, good work/life balance,

    Cons

    Static/dated organization struggling to modernize itself

    Advice to Management

    Be way more forward thinking and innovative


  7. "Breath of Fresh Air"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - K12 Education Consultant in Farmington Hills, MI
    Current Employee - K12 Education Consultant in Farmington Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than a year)

    Pros

    The corporate culture is consistently positive and collaborative. All employees believe in the overarching mission of leveraging technology for the betterment of educators, students, and users. Surprisingly little disconnect for those working in the field. Innovative Sharepoint portal for handy reference to products and protocols, a must for new employees. Competitive pay. Overall, a great place to work.

    Cons

    Aggressive sales goals within ultra-competitive industry landscape. There are many low- or no-cost alternative vendors, and there is the potential for cannibalization given the competing markets within the company. Much to learn in short period of time. Must be super-organized in order to be successful.

    Advice to Management

    Reevaluate the consortia market model. They have the potential to severely undercut your continued K12 growth.

  8. Helpful (3)

    "National Geographic Learning / Cengage Top Notch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Boston, MA
    Current Employee - Regional Sales Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 3 years)

    Pros

    1. my only regret is that I did not find this company 20 years ago
    2. have been here 4.5 years, promoted twice
    3. Management responsive to needs of employees and customers
    4. I make a difference daily in the lives of customers and co workers

    Cons

    If you cannot work in a fast paced ever changing workplace, not for you
    If you cannot strive to make aggressive goals, not for you

    Advice to Management

    keep the hard work going, i appreciate you always have my back


  9. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Clifton Park, NY
    Current Employee - Sales in Clifton Park, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 5 years)

    Pros

    Good co-workers on low level
    Overtime will give you a lot of $ if hourly

    Cons

    Awful Managers--do not care about lower.

    Advice to Management

    Be kind to employees.


  10. Helpful (3)

    "look elsewhere"

    Star Star Star Star Star
    Former Employee - Senior Project Manager in Boston, MA
    Former Employee - Senior Project Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Cengage (More than 5 years)

    Pros

    nice folks appreciative of a job well done

    Cons

    unsuccessful at emerging from chapter 11


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