Centene Reviews | Glassdoor

Centene Reviews

Updated August 3, 2017
142 reviews

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Centene Chairman and CEO Michael F. Neidorff
Michael F. Neidorff
58 Ratings

142 Employee Reviews

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  1. Helpful (1)

    "Not for the Betterment of the Working Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Centene full-time (Less than a year)

    Pros

    1. Work from home (possibility), 2. Peers, 3. Tuition Reimbursement, Salary

    Cons

    Closed door policy of Leadership; Lost potential earnings when it became Envolve People Care; Very poor orientation throughout the company, Lack of communication between departments that should be working together; Closed minded to new ideas; Keep poor leadership just because they're willing to stay

    Advice to Management

    CEO received $22 million while many of us took loss of potential earnings, loss of PTO tier, total loss of recognition for 24/7/365 staff all while demands of line staff performance and expectations increased. It's all about driving the numbers. I would like to see: 1) leadership interact with and/or seek ideas from the staff doing the job; 2) Efforts to narrow the divide between leadership and operations; and 3) Acknowledge and give respect to the staff on the 24/7 calendar - not all of the employees work Monday through Friday.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Centene full-time (More than 3 years)

    Pros

    Great pay for the job

    Cons

    They do not care about you as a person

    Advice to Management

    get new management

  3. Helpful (1)

    "Does not value employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Centene full-time (More than a year)

    Pros

    Centene is a large Fortune 500 company therefore a lot of opportunity to grow.

    Cons

    Your breaks can be cancelled at a moments notice. If you happen to come in early for overtime and your break gets cancelled, you end up taking calls back to back for upto 6 hours without a break.

    Advice to Management

    Value your employees. If you dont take care of them then how to expect them to take care of others (employees)


  4. Helpful (6)

    "Issues on all levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Tacoma, WA
    Former Employee - Management in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Centene full-time (More than 3 years)

    Pros

    Pay was good. Benefits were OK. They did fun employee things thru the year too (more frequently right before employee satisfaction survey time)

    Cons

    Everyone there is afraid of being walked out - the fear is palpable. It's not unusual to see at least one person 'disappearing' a week. HR is on vacation constantly (doesn't seem to have the same limits as the rest of the company), so no assistance from that department. The stress level was amazingly high.

    Some members of management are allowed to pretty much terrorize their staff - and no accountability if they have almost 100% department turnover.

    Lots of favoritism (see the two items above).

    Advice to Management

    Remember that employees are your most valuable resource.


  5. Helpful (5)

    "Project Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Centene full-time

    Pros

    Salary & Benefits; Paid well only to keep employees from quitting

    Cons

    HealthNet Merger has ruined company morale; constant chaos; no clear direction; unrealistic deadlines for merger of applications & teams. If offered a job at Centene DO NOT ACCEPT IT. If you need a job, plan on staying for a year or less.


  6. "Internal assessment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Talent Acquisition Specialist in Saint Louis, MO
    Current Employee - Senior Talent Acquisition Specialist in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Centene full-time (More than 3 years)

    Pros

    Growth, industry, a lot of hiring, size

    Cons

    Communication , sr leadership, defined career path

    Advice to Management

    More time on employee relations. Should make this the best place to work


  7. Helpful (4)

    "Growing over success is the name of the game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Centene full-time

    Pros

    The base pay is good.

    Cons

    Leadership is clueless and pushes for growth even when they have no idea what they are doing. They are quick to hand out punishment for things you were not trained on and don't encourage a work/life balance at all.

    Advice to Management

    Take accountability for your employees and stop throwing them under the bus. Communicate more effectively.

  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Centene full-time

    Pros

    Decent benefits such as PTO and health care

    Cons

    Culture varies from team to team

    Advice to Management

    Competitive pay would be appreciated.


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Centene full-time

    Pros

    It has good benefits and pay

    Cons

    The management lacks, there is no leadership, every supervisor knows your business.


  10. Helpful (2)

    "Program Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Specialist in Chicago, IL
    Current Employee - Program Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Centene full-time (More than 3 years)

    Pros

    Centene ( Illinicare) has great benefits, pay and work life balance. Co-workers are great and always willing to help out when asked. Location is convenient with two office locations (Westmont and downtown Chicago). The work for the most part is easy and the membership is great.

    Cons

    Some of the worst management, HR and upper level management I have ever worked for. Upper management makes decisions based off a spreadsheet not know how it really effects staff or members on the plan. Managers are hired with little to no management or people skills. And the ever changing processes on how to properly perform your job only to be audited on it from 3 months ago when the new process was not in affect.

    Advice to Management

    Pleas hire managers that have a skills set and not just a degree or at the very least provide training.


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