Center For Children Reviews | Glassdoor

Center For Children Reviews

Updated June 26, 2017
8 reviews

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  1. "A wonderful experience and they alot with a little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Center For Children full-time (More than 3 years)

    Pros

    highly accountable to their funders and licensing agencies
    good training experiences
    wonderful mission and everyone works hard to try to make it work
    I am salaried as clinician not fee for service
    get trained in evidenced based therapy like I have been
    salary ok for southern Maryland

    Cons

    this year was easier and after many years of struggle with changing business model with us clinicians, it seems like everyone is more understanding that they need to contribute if they want to stay salaried versus paid per client but we had many years with no increases
    benefits- no company retirement
    work with kids and so have some night hours

    Advice to Management

    keep doing what you are doing- we are starting to feel like funding has gotten better
    keep working on technology upgrades


  2. Helpful (2)

    "CFC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Center For Children full-time

    Pros

    Great co workers and meaningful work

    Cons

    terrible director, no transparency when it comes to budget, low staff retention, no direct deposit

    Advice to Management

    the board of directors needs to step in and remove the executive director

    Center For Children Response

    Jun 26, 2017 – Director

    Thank you for your feedback All program managers do get a copy of their program budget, but we will work to insure they are shared with their staff. We do not have direct deposit and are working on... More

  3. Helpful (1)

    "Non-Profit with poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist
    Former Employee - Therapist
    Doesn't Recommend
    Negative Outlook

    Pros

    Center For Children's clients are about 90% children and due to it being non-profit, there is a significant push to see children who are on medical assistance. These individuals are placed higher on the weight list and are seen before those with private insurance. Therefore the majority of clients are from low SES/High poverty areas of the community. The expectations regarding client hours are within the normal range for the country, approximately 26 per week. It is expected that you reach a minimum of 90% of the 26 expected sessions each week. The incentive plan for reaching productivity is fair, and very possible to help supplement the low pay. This is a great place to start out as an LG because there is plenty of experience in all areas of Mental Health. They are a NHSC location with possibility for having loans repaid for those with full license.

    Cons

    Upper management is very poor at communicating and managing. The staff often have great ideas to help the company improve both financially, as well as being a positive resource in the community, however upper management rarely asks for opinions or ideas from the staff. On the rare occasion in which they do, there is typically no follow through.

    There is a significant lack of communication between the billing/front desk staff and the clinical staff. This lack of communication causes a division within the agency and also causes a faster burn out rate. As a clinician I learned very early on in my employment at CFC to not expect my needs or ideas to be listened to, both by management as well as from the billing staff. It was clear that I was a money making number and those outside of the clinical team had difficulty understanding why scheduling back to back with minimal breaks was difficult for clinicians to do regularly, causing a high burnout. It was my understanding that I was to see an average of 26 client's per week, however front desk staff would schedule between 32-36 client's regularly.

    The amount of paperwork expected when compared to other locations is outrageous. The system is in need of being streamlined to increase proficiency. In addition, computer equipment is outdated, taking up to an hour to reach a load screen or complete tasks which should take only a few moments.

    Due to lack of listening to staff as well as poor communication, burn out rate is much higher at this non-profit agency than at others. It is rare for staff to stay longer than 2 years, and those who stay that long are typically LG's working toward their full clinical license. Most individuals with a full license stay for a few months, maybe a year before leaving for a better place of employment.

     It seems that some individuals were favored by their coordinators more than others. This favoritism often caused for policies and procedures to not be followed through as they should. Which cases significant confusion throughout the agency.

    Lastly, this is not a family friendly employer. It is expected to work evenings and weekends. Because this is a medical based program, taking off frequently on Saturdays or during the weeknights is not approved by management. It is almost impossible to flex and adjust your work schedule to allow for family commitments.

    Advice to Management

    Hold your selves accountable like you do toward others. Do not give yourself passes to the rules, if you don't expect your employees to follow.

    Do listen to your employees. They are working the front lines of the communities mental health program. They often have powerful and helpful insights which can drastically help improve the business.

    Do see your employees as an investment. Listen to them, help encourage them to do better rather than belittle them. Do not act as if they can be "traded out at any time."

    Do encourage the work place to be friendly and inviting. Help reduce burn out by allowing employees to do fun activities together to help build a support system. Encourage self care time during the work week to help employees accomplish their expectations and to relax.


  4. "Decent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Center For Children full-time

    Pros

    Quick to reply to application and to schedule interview

    Cons

    Very fast, little time to consider job offer

    Advice to Management

    Pace out the application process


  5. "An honest personal opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psychology Associate in Laurel, MD
    Former Employee - Psychology Associate in Laurel, MD
    Doesn't Recommend

    I worked at Center For Children (Less than a year)

    Pros

    Many of the clinicians were friendly

    Cons

    Management were unreasonable in their expectations and some were very rude.

    Advice to Management

    Work hard to eliminate unnecessary or redundant paperwork. I have worked in other places and the paperwork at Center for Children were triple what other people were doing and most were unnecessary.


  6. Helpful (1)

    "Horrible experience as a Licensed Therapist at Center for Children in LaPlata MD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in La Plata, MD
    Former Employee - Therapist in La Plata, MD
    Doesn't Recommend

    I worked at Center For Children full-time (More than a year)

    Pros

    Met some awesome Therapist and saw a variety of clients

    Cons

    Very clickish, lack of proper supervision, unethical practices, hires a great deal of graduate level therapist however does not provide the proper support and management necessary to develop a professional career, high turn over rate, no direct deposit, unstable management team, executive director out of touch with organizational practices, management only care about bottom line

    Advice to Management

    reorganize, listen to employees during exit inteview


  7. Helpful (1)

    "Mixed - frustrating but very educational. Generally a good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Therapist in Leonardtown, MD
    Current Employee - Staff Therapist in Leonardtown, MD
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Center For Children full-time (More than 3 years)

    Pros

    Relatively competitive pay, for entry level positions
    Generally positive coworker atmosphere
    You get experience working with a wide range of populations
    A wide range of problems to address with clients
    Decent insurance and other benefits
    They are very generous in providing CEUs and trainings
    They help with the panelling process when the time comes
    They try to generate a positive atmosphere; for some reason it seems to not hit the mark but when it does it's good and lasting
    You get to work primarily with kids aged 7-12; occasionally older teens and every so often an adult
    The agency is generally well regarded - word of mouth is important and happy clients tell their friends

    Cons

    Dependence upon antiquated equipment and billing systems
    A huge amount of paperwork and case work is handled by clinicians
    Feels like management has little respect for knowledge, experience and learning of employees - newbies or not
    The scheduling structure makes it hard to meet expected production when things go wrong for clients (i.e. often)
    Clients are assigned at random with little understanding of clinician orientation or abilities
    Close knit community means that you'll often have clients who know each other and/or are relatives
    It feels as if the organizational problems are often placed on the shoulders of entry-level employees who by their very nature cannot provide high levels of insight into these issues
    Consultations with experts about positive changes to make seem fruitless
    Lack of strong and reliable funding sources means the agency is staffed by new clinicians who will seek more lucrative employment immediately upon gaining full licensure
    Lack of funding impacts almost every area; protocols, morale, facilities, attitude, outlook, and clinical philosophy
    A general feeling of desperation pervades
    Long commutes are likely - rents in the rural community around these areas are still pretty high
    Traffic around the main office and satellite offices can be bad at times (common in the Baltimore/DC region)
    The politics of the area are fairly conservative - the satellite offices are in rural farming and fishing communities and the main office is in a bedroom community for DC. This might not be a "con" for some readers.
    It feels like there is a high turnover, here, and people seem to leave unhappy
    Poverty is not just a problem in the clientele

    Advice to Management

    Place faith in and trust your employees. I have never worked in a setting in which it was expected that employees are somehow stealing or conniving, and where simultaneously there seems to be little rational basis for this expectation.
    Don't use clinical skills to hurt the morale of employees
    Don't see your employees or the community you provide services to merely as resources to be used up and tossed aside
    Don't expect to thrive when your primary basis for billing is working with people who are in constant crisis and who cannot pay you themselves.
    Don't condescend
    Don't be vindictive
    Don't make judgements without knowing all the facts
    Be honest about expectations at the start
    Give clear description of duties to clinicians before they start in the position
    Invest in the infrastructure of your agency, somehow; we understand money is tough but everything feels as if it's falling apart
    Invest in art supplies and play therapy materials so that clinicians don't have to
    Discard the toys you have and replace them with current therapy-oriented toys and materials.
    Replace the chairs in the waiting rooms
    Maybe a magazine rack, and have the property management clean the parking lot on occasion
    Keep doing good work helping people and especially kids in need - the world needs more people like you who will stay where they are and provide services, not always an endless string of inexperienced new faces

  8. Helpful (1)

    "Horrible administration and management, they will make you many promises during interviews and not follow through."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Functional Family Therapy in Annapolis, MD
    Current Employee - Functional Family Therapy in Annapolis, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at Center For Children full-time (Less than a year)

    Pros

    Flexible work schedule
    Decent pay
    not much else....stay away

    Cons

    No supervision for ethical standards and license for clinical social work
    Lie
    Director is nasty and takes things personal and will do what she can to bring you down if you advocate for yourself

    Advice to Management

    Be honest and do things ethically. A whole site did not quit at the same time for no reason.

    Center For Children Response

    Jun 26, 2017 – Director

    We are sorry that we did not meet your expectations. We try to provide supervision for every discipline in every location but because of the many guilds in the mental health world it is always not... More