Center Partners Employee Reviews about "little to no"

Updated Oct 23, 2016

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2.8
45%
Recommend to a Friend
20%
Approve of CEO
Center Partners CEO Michael Marrow (no image)
Michael Marrow
5 Ratings
Pros
  • "As others have said, really great people(in 6 reviews)

  • "Good pay, flexible schedule, nice people, good benefits, paid time off, time to do my homework in between calls, fun incentives(in 3 reviews)

Cons
  • "Low pay, disorganized management(in 4 reviews)

  • "Little to no chance at any company advancement(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "little to no"

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  1. "CSR - one of my least favorite jobs ever"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Center Partners

    Pros

    Health insurance & dental benefits when I worked there. Easy to get hired. All new hires put through a 1 week "soft skills" class in dealing with customers. Making this positive, this will help individuals deal with others in customer service, especially those first entering the job market. With really difficult caller requesting a supervisor, I selfishly admit how nice it was being able to pass that caller on for someone with skin thicker than mine to deal with. Worked with a great coworkers. Good if you need supplemental income. On the rare slow times, you were allowed to read, play games, etc. Neutral: The environment is VERY causal, so it's positive in terms of wearing what you want, etc., though not necessarily the most professional "feel" at times. The reason I left was due to a better job opportunity elsewhere.

    Cons

    Low pay. Friends who worked their longer did not care for the sales and commission based sales. Time off requests often not granted or flexible. Little to no chance at any company advancement. It's a job, but not a meaningful career. The IT dept. at the location I worked at was a bit inept. On days when getting assigned to a different cubicle, not being able to adjust the screen size setting on 2 of the computers (but not the rest) in order to best visualize the screen, etc., but no IT on site to fix the problem made it a frustrating shift when getting stuck at a couple of those desks. That said - not everyone had a regular desk, so some of us had to float. Carrying notebooks and calendars, etc., was tedious. It's an outsource company - one time, one of the large company clients employee called, using a customers real info, stating they wanted to cancel their service, having just switched to a competitor. It turned out the caller was the company client, testing the agent. The poor 18 year old CSR who was the "victim" of this call was devastated and in tears. While this was likely or less a dirty tactic by the client (and not CP), the management appeared to do little in the way of comforting her so she could continue with doing her job the rest of the day.

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  2. "Sales Associate"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales/Customer Service Agent in Fort Collins, CO
    No opinion of CEO

    I worked at Center Partners for more than 3 years

    Pros

    Awesome co-workers, great company events - lots of food, parties, giveaways, etc. Incentive plans were very competitive.

    Cons

    No real health insurance, job is incredibly repetitive and boring. The company is constantly changing what you do and how you are supposed to do it with little to no notice or training so it can be hard to succeed.

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  3. "PLEASE READ THIS BEFORE YOU GO THERE!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Coeur d'Alene, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Center Partners full-time for more than a year

    Pros

    CLOSE TO HOME, PAYS .25 MORE AN HOUR THE MCDONALDS

    Cons

    they pay you .25 cents more an hour then Mcdonalds, there is no moving up unless you are good friends with the management team, there incentive has decreased dirastically since they sold out to Qualfon, they have super poor management with little to no experience. mostly kids work there. the turn over rate is the highest of any job in kootenai County. they will fire you for the smallest things. i was a consistent top performer, employee of the month, and was there nearly 2 years this time around. trust me when i say not to go there. check into other companies like Alliance |Data in cda. unlike center partners who never gives raises and only decreases incentive, Alliance Data provides real competitive wages, super awesome benefits withing 30 days.i just applied there and my friend who just started there makes $5 more bucks an hour then any center partners agent and we both just left Center Partners not to long ago. everyone is leaving center partners and going to alliance data. you get paid more at alliance data as a simple agent then most supervisors at Center partners. with Alliance Data the wages are remarkable, the 401k is unique and great for the 401k starts the day you start, and they match dollar for dollar$$$$ on your 401k too!. they treat you like kings and queens. no drama, non smoking campus, and no stress or childish workplace with children for your Supervisor! are you tired of being paid what others are being paid yet you do 3 times the work and have 2 times the experience, then you should not consider Center Partners. Center Partners just simply cant match mcdonalds wages or benefits. its a pathetic company with a pathetic reputation in this community. dont waste your time on that company. just ask your neighbor or your friend at school. they probably worked there at one time too!

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