Center Partners Employee Reviews about "low pay"

Pros

Health insurance & dental benefits when I worked there. Easy to get hired. All new hires put through a 1 week "soft skills" class in dealing with customers. Making this positive, this will help individuals deal with others in customer service, especially those first entering the job market. With really difficult caller requesting a supervisor, I selfishly admit how nice it was being able to pass that caller on for someone with skin thicker than mine to deal with. Worked with a great coworkers. Good if you need supplemental income. On the rare slow times, you were allowed to read, play games, etc. Neutral: The environment is VERY causal, so it's positive in terms of wearing what you want, etc., though not necessarily the most professional "feel" at times. The reason I left was due to a better job opportunity elsewhere.

Cons

Low pay. Friends who worked their longer did not care for the sales and commission based sales. Time off requests often not granted or flexible. Little to no chance at any company advancement. It's a job, but not a meaningful career. The IT dept. at the location I worked at was a bit inept. On days when getting assigned to a different cubicle, not being able to adjust the screen size setting on 2 of the computers (but not the rest) in order to best visualize the screen, etc., but no IT on site to fix the problem made it a frustrating shift when getting stuck at a couple of those desks. That said - not everyone had a regular desk, so some of us had to float. Carrying notebooks and calendars, etc., was tedious. It's an outsource company - one time, one of the large company clients employee called, using a customers real info, stating they wanted to cancel their service, having just switched to a competitor. It turned out the caller was the company client, testing the agent. The poor 18 year old CSR who was the "victim" of this call was devastated and in tears. While this was likely or less a dirty tactic by the client (and not CP), the management appeared to do little in the way of comforting her so she could continue with doing her job the rest of the day.

Pros

Laid back, decent co-workers, nice break rooms. Not a bad place to work if you like to be treated as sub-human and have to ambition in life.

Cons

Low pay, disorganized management. Clients come and go, so you never know when you might have to be transferred out of state or get laid off

Pros

The people I work with

Cons

Dealing with the "I wants of society", the low pay; being open on major holidays.