CenterPoint Energy Reviews in Houston, TX | Glassdoor

CenterPoint Energy Houston Reviews

Updated October 31, 2017
109 reviews

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Houston, TX

4.1
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CenterPoint Energy President and CEO Scott M. Prochazka
Scott M. Prochazka
35 Ratings

109 Employee Reviews

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Pros
Cons
  • In some pockets there is the good ole boy attitude (in 10 reviews)

  • Work/life balance is not that great (in 5 reviews)

More Pros and Cons

  1. "Great company to work for with stable job market presense"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Transmission Engineer in Houston, TX
    Former Employee - Senior Transmission Engineer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenterPoint Energy full-time (More than 8 years)

    Pros

    Great company, volunteering opportunities, benefits, and co-workers.

    Cons

    If you do not have a good system in place for multiple project tasking, you will get over whelmed by the multiple hats you must wear.

    Advice to Management

    Understand employee needs and concerns.


  2. Helpful (1)

    "Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Houston, TX
    Former Employee - Management in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CenterPoint Energy full-time (More than 10 years)

    Pros

    Great benefits
    Depending on department and location good management and people

    Cons

    Depending on department and location there is some very poor management and although good people, those departments result in an environment that people are too afraid to trust anyone they work with.

    Advice to Management

    The first 18 years of my career I had good management and worked in good environments that helped promote people and have the company succeed. But prior to my retirement I saw the new management allowing drama, making decisions without any facts, and creating an environment of mistrust and lower productivity because too much time is spent by both employees and lower level management covering themselves.

  3. "A Stable Industry with Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Accounting/Finance Intern in Houston, TX
    Former Intern - Accounting/Finance Intern in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CenterPoint Energy as an intern (Less than a year)

    Pros

    CenterPoint Energy does very important work all across the board. They are in charge of the electric grid in Houston, gas operations in several states, and services all across the country.

     Working in the accounting/finance department was a great experience. Many of the people, including several VPs, are open and willing to chat about what their experience at the company has been.

    The project I was assigned felt like it would make an impact on the team I was assigned to.

    Management has been very open to company problems and how they are constantly finding ways to resolve these issues.

    Cons

    Many of the workforce are older individuals. This is a testament to show that people who work at CenterPoint typically stay for their whole careers. However, as a younger intern coming in, there is a fairly large generational gap and I was often treated as the "baby" of the team. CenterPoint has been working to solve this issue.

    Advice to Management

    Management has been very open and engaging to the interns. In my opinion, they are on top of their game and do not need any advice in this area.


  4. "Great resume builder."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Service Consultant in Houston, TX
    Current Intern - Service Consultant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy as an intern (Less than a year)

    Pros

    Hourly pay is above average for an intern and I was giving my own office at my service center. I was also offered $2000 for relocation.

    Cons

    My mentor was always busy with his work and it was difficult to find enough time during the day for him to train me. Also, everyone is on salary and overtime isn't offered.

    Advice to Management

    Give your mentors enough time to train interns.


  5. Helpful (2)

    "Good company, stressful position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Customer Service Representative in Houston, TX
    Former Employee - Associate Customer Service Representative in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CenterPoint Energy full-time (More than a year)

    Pros

    The starting pay is GREAT for a Customer Service Position. The opportunity to work in other areas is there and also the opportunity for advancement. If you like overtime- there is usually ALOT of it offered, especially during cold weather seasons but the best part is when you work overtime, the company feeds you free lunch :-)

    Cons

    There is quite a bit of favoritism within management. The job can be very demanding and stressful, the goals and expectations sometime seem unrealistic. And the calls can get extremely overwhelming: 100s of calls in queue, irate customers demanding to speak with supervisors, Quality Call Monitors that expect PERFECT calls, etc..Also, you are required to be "on call" every so often. If there is inclement weather, you WILL be REQUIRED to come in and work at least 12 hours; hence no work/life balance at all

    Advice to Management

    Stop the favoritism. Just because someone is popular-it does not make them the best man/woman for the job. Train the team leads to be consistent and on the same page. Sometimes the job expectations vary, depending on whose team you are on. That is not good business practice. Hire more professional team leads and supervisors- the ones you have now fight and gossip more than the reps on the floor...that is extremely tacky and unprofessional


  6. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CenterPoint Energy full-time (More than 5 years)

    Pros

    Stable work environment. Friendly. Work life balance.

    Cons

    Aggressive career progression is suppressed.


  7. "Regulatory Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Analyst in Houston, TX
    Current Employee - Regulatory Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy full-time (More than 3 years)

    Pros

    Great people to work with. Great benefits. Flex- time. Competent CEO.

    Cons

    Didn't take my previous experience in the industry into account when hired because I hadn't worked for a utility in the past. Two decades in the regulatory world in the gas and power business counted for nothing, but I really needed the job.

  8. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Engineer in Houston, TX
    Current Employee - Associate Engineer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy full-time (More than a year)

    Pros

    Great people, Relaxed environment, Empowering bosses

    Cons

    Chairs could be more comfortable


  9. "Human Resource Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Human Resource Intern in Houston, TX
    Former Intern - Human Resource Intern in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenterPoint Energy as an intern

    Pros

    Work-life-balance
    Very Collaborative Work Environment
    Progressive Pay Scale

    Cons

    Hard To Move To New Positions


  10. "Good overall so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Houston, TX
    Current Employee - Engineer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy full-time (Less than a year)

    Pros

    Relaxed work environment, good benefits

    Cons

    Pay is not low, just too average. Also would be nice to have more vacation days or exchange sick days for vacation days


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