CenterPoint Energy Reviews | Glassdoor

CenterPoint Energy Reviews

Updated April 26, 2017
183 reviews

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Pros
Cons
  • In some pockets there is the good ole boy attitude (in 10 reviews)

  • The natural gas side of the company has a very weak union and has a strong "Good ole Boy" system in place (in 8 reviews)

More Pros and Cons

  1. "Senior Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenterPoint Energy full-time (More than 8 years)

    Pros

    Willing to invest in employee training, and development.

    Cons

    Directors and above can be difficult to manage, always want to underbid projects things like that.


  2. Helpful (4)

    "Faux-New Age Culture, Same God Ol Boy Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CenterPoint Energy full-time (More than 5 years)

    Pros

    I would say it is hard to boil it down to the company as whole. Aside from the fact that CNP Inc the parent company has a DIZZYING amount of subsidiaries and partnered LLCs, each separate major division be is Electric, Gas, Finance, Legal, etc was so fragmented and subject to it's own pros and cons. I worked in finance at an entry level position and moved up. Pros of the company overall are:

    -Claims of valuing diversity
    -Claims of wanting to promote and grow it's employees careers
    -Claims about caring for the community
    -Claims of being more progressive or "with the times" and not so stuffy
    -Legit incredibly decent benefits package during my stay from 2009-2015
    -Legit decent holiday and vacation for both part and full time employees

    Addressing the claims, at least they present themselves as a company that values diversity and helping women succeed. In practice, however, you could often see the men rising quickly while women and POC's careers moved at snails pace if at all. The community work they did is a great way to make a company that hires a ton of contractors (i.e. no benefits) and exacerbates the fossil fuel industry that GREATLY impacts the South East Texas region it is headquartered at as oppose to investing more heavily in renewable energy. They DO offer college reimbursement for full time employees, but you DO have to front the tuition and costs up front. I personally do not believe the goals of this company align with mine. I would cautiously recommend this company to a friend due to the cons. It's a great place as far as the work is steady and you can slowly watch the life bleed out of you unless you just LOVE bro'ing it up with your colleagues or legitimately enjoy the insanely boring work you'd do in finance. I say that WITH full on experience that no matter how good or poor someone was at their job, FEW people actually enjoyed it and got through the stress/tedium/drain by supplementing with outside distractions.

    Cons

    Being told how certain women were chosen to serve on boards because they "look ethnic", when they weren't, to bolster claims of diversity was devastating. Dealing with structural racism and sexism where activities are centered around male hobbies as team building without considering women. Watching a multi-billion dollar company make incredibly short-sighted merger plans to bolster fracking as opposed to being bold and calculating long-term energy needs of Green energy was disappointing, but YES, understood as a function of an energy delivery company.

    Advice to Management

    Stop looking at young white males and thinking, "Ah, that used to be me" and do a better job of connecting with the brilliant men AND women of all different backgrounds. No office card and a "thanks for your work pen" is going to make up for being underpaid for years and given veiled excuses deflecting the fact that you don't value the work or future of SOME employees versus others based on what can only be a reflection on race or sex because others were certainly producing better work than white male counterparts promoted less than a year of hire with CONSTANT hands on training from management that was never afforded to others at the extent as them.


  3. "Distribution System Protection Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer Coop in Houston, TX
    Current Employee - Electrical Engineer Coop in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome environment. Everyone is super nice and super helpful. Really enjoyed my experience

    Cons

    Nothing negative. Maybe that it took a week to get badges and a computer.

    Advice to Management

    The staff is super friendly and awesome. Maybe add teas in the individual service center break room.


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  5. Helpful (1)

    "They are ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Minneapolis, MN
    Former Employee - Customer Service Representative in Minneapolis, MN

    I worked at CenterPoint Energy full-time (Less than a year)

    Pros

    CenterPoint Energy did many different things to make their employees feel apperciated.

    Cons

    They didn't have enough flexibility for working parents.


  6. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Tulsa, OK
    Former Employee - Financial Analyst in Tulsa, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CenterPoint Energy (More than a year)

    Pros

    Large company, just not many in Tulsa

    Cons

    Not enough involvement in Tulsa

    Advice to Management

    Involve your employees at all levels


  7. "great company/ poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Sales Representative in Minneapolis, MN
    Former Employee - Telephone Sales Representative in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CenterPoint Energy full-time (More than 10 years)

    Pros

    good pay/ community driven/ stable

    Cons

    poor management/ poor communication/ path to management isn't necessarily given to the correct people. too much fraternizing between employees and management.


  8. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at CenterPoint Energy (More than 3 years)

    Pros

    Great overall company. Love working there

    Cons

    Not many cons, good company


  9. Helpful (1)

    "IF YOU ARE LOOKING FOR CUSTOMER SERVICE RUN!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Houston, TX
    Former Employee - Customer Service Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Your benefits starts the day you start. All departments outside of customer service are great!

    Cons

    Management shows favoritism, they retaliate, belittle you, very unprofessional, hostile work environment, low moral. Very low pay for what you endure. They truly treat you slaves! Very inconsiderate to those with a family or if you're a single parent. If they need mandatory OT you have to work it. This is the worst customer service department I've ever worked for. They pay you in points for sales, but in MN they pay their CNP Customer Service Employees cash. Management sleeps around with leads and agents. It is truly a job from hell. They don't care about you as an employee, just the numbers!

    Advice to Management

    Fire everyone in management team and most of the leads and supervisors! LIVE BY THE CORE VALUES!!!!!


  10. Helpful (1)

    "A company stuck in the past"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Process Representative I in Shreveport, LA
    Former Employee - Business Process Representative I in Shreveport, LA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CenterPoint Energy full-time (More than a year)

    Pros

    -Good benefits
    -Most coworkers are friendly and nice
    -Reasonable salaries
    -Good work/life balance

    Cons

    -Terrible management (had gotten better by the time I left; maybe it's improved by now)
    -Old-fashioned ways of doing things and inability to innovate and change
    -Talk about the importance of values but don't actually follow through in adhering to those values

    Advice to Management

    Listen to what your employees have to say, and the suggestions that they make towards improving processes and workflow. Don't stick your head in the sand and pretend to not know about things that are obviously wrong and adversely affecting your employees.


  11. "Engineering Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer II in Little Rock, AR
    Current Employee - Engineer II in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy (More than 3 years)

    Pros

    Great Benefits, Salary, and good Flexibility as long as you get your work done and maintain a good relationship with your manager. Almost everyone has an office.

    Cons

    Feels like some aspects of the company are still stuck in the 20th century. Centerpoint is regulated so the environment is somewhat stagnant. However, the company is trying to work on these issues.

    Advice to Management

    Keep evolving the company to fit a 21st century work place.


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