Centerstone Reviews | Glassdoor

Centerstone Reviews

Updated July 7, 2017
108 reviews

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3.4
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David C. Guth, Jr.
42 Ratings

108 Employee Reviews

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Pros
Cons
  • Low pay compared to comparable companies in town, lots of emphasis on productivity which is hard to achieve while working with the target population (in 11 reviews)

  • Upper management does not listen or care of case managers concerns - very frustrating (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "A behavioral health company that cares, top-notch services, and tons of advancement opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (More than 8 years)

    Pros

    Centerstone is quickly becoming the top, non-profit behavioral health company in the nation. The services delivered by Centerstone clinicians are better than those of any company I've worked for or interacted with. If you have a strong desire to help people improve their lives, you are a good fit for Centerstone. I've been in several different roles for the company. Management truly cares for both employees and clients. Tons of opportunities in different types of work throughout TN and the other states where Centerstone has offices. A company on the rise for sure. I am still here for this and many other reasons. It is a company you feel good working for - it feels great.

    Cons

    Working for a non-profit healthcare company can mean having to adapt quickly to changes made to the healthcare system at the state and federal level. If you are quick on your feet and comfortable with minor to moderate changes to service delivery, you will do very well at Centerstone.

    Advice to Management

    If senior management were to have more face to face communication with front line supervisors and their teams, that would be an improvement. Management really cares for the employees, and that message could be heard louder with more interaction.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (More than 5 years)

    Pros

    Awesome place to work. Can be fast paced and slow paced.

    Cons

    Sometimes tools can be slow to come by.

  3. "School-Based Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - School Based Therapist in Chattanooga, TN
    Current Employee - School Based Therapist in Chattanooga, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Centerstone full-time (Less than a year)

    Pros

    -Extremely high levels of independence and freedom
    -Flexible weekly schedule
    -Control over type of therapeutic modalities and activities you want to do with clients
    -Opportunity to impact the lives of children and their families
    -Working in schools allows collaboration with the school system for greater impact
    -Supervisor is supportive and on call for crisis
    -Weekly supervision to discuss severe cases
    -Work phone and computer are provided

    Cons

    -Mostly isolated within the school
    -Limited support from team leaders
    -Limited training and staff development
    -Some issues are too large for one person to handle (e.g. resourcing, parent education classes), and there is no sense of team support
    -Limited supervision/support (only time to discuss 1-2 cases out of 30+)

    Advice to Management

    Provide opportunities for staff to receive greater support while regularly asking for staff feedback to constantly improve services and experiences (e.g. more team-building to create a supportive community, avenues for idea sharing, activities to reduce burn-out.) Create systems to increase communication between service providers (e.g. therapists and case managers) to create collaborative environment.


  4. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Carbondale, IL
    Former Employee - Case Manager in Carbondale, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Centerstone full-time (More than a year)

    Pros

    Benefits package is decent. Vacation time is decent enough. Health insurance alright. Decent place to start out. My supervisor was awesome.

    Cons

    Low pay. Stressful and high needs clients with little resources in the area. No sick time so if you get sick you have to use your vacation time.


  5. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staff at every level care and are committed to the mission

    Cons

    Lots of Change and need to address often it affects staff

    Advice to Management

    Keep caring about what you do!


  6. Helpful (1)

    "hard to generalize, each part is different"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Bradenton, FL
    Former Employee - Social Worker in Bradenton, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Centerstone full-time (More than a year)

    Pros

    co-workers, clients, supervision is available, diverse experiences, some very good clinicians, some flexibility, part of a network

    Cons

    management, policies, lack of training for relevant tasks, lack of trust in employees, micromanagement tendencies, unrealistic expectations, low morale

    Advice to Management

    complete revision of management personal and policies


  7. "Strong mission, growth-oriented organization, focus on clinical excellence and collaboration."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (More than 10 years)

    Pros

    Visionary leadership, opportunities for clinical training and development, supportive teams, people at all levels of organization really care about clients, staff and our communities.

    Cons

    Rapid change associated with State and Federal budgetary challenges. Benefits are OK but not as generous as they used to be.

    Advice to Management

    Improve some legacy inefficient systems and processes to help us work more efficiently and effectively.

  8. "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomington, IN
    Current Employee - Anonymous Employee in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (More than 10 years)

    Pros

    Centerstone is an employer that is committed to providing high quality care to the individuals who are in our community that need it the most.

    Cons

    A lot of paperwork is required.

    Advice to Management

    Keep customer service in mind.


  9. Helpful (1)

    "New Hire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Frankfort, IL
    Current Employee - Anonymous Employee in West Frankfort, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (Less than a year)

    Pros

    New hiring process is very well managed. Everybody is will to help and answer question without making you feel bad about asking them.

    Cons

    Benefits package could use some work, but it's better than nothing at all. Still beats a lot of companies this size.


  10. Helpful (1)

    "After one year..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Online Communications in Nashville, TN
    Current Employee - Director of Online Communications in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (More than a year)

    Pros

    Having just completed my first year of employment with Centerstone, the pros:
    Was hired despite being an older applicant (or maybe because of it).
    Was given tools to launch in new position but then left to work without interference.
    Was consistently given praise for doing a good job.
    Was, after some temporary renovations, given a nice environment in which to work.
    Was encouraged to foster a company culture of camaraderie through monthly social events.

    Cons

    The only cons I've experienced in my first year were from my own growing pains, going from working in one field to this more corporate experience. But in time, having found my footing, those have dissipated.


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