Centerstone Reviews | Glassdoor

Centerstone Reviews

Updated April 4, 2019
288 reviews

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3.3
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David C. Guth, Jr.
129 Ratings

Employee Reviews

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Pros
Cons
  • "Low pay, difficult school environment, isolating at times, no therapeutic training" (in 24 reviews)

  • "No support from the upper management" (in 17 reviews)

More Pros and Cons

  1. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Nashville, TN
    Current Employee - Administrative Assistant in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time (Less than a year)

    Pros

    Great people, good benefits, team oriented

    Cons

    Nashville traffic is less than desirable

    Advice to Management

    Keep doing what you do!


  2. "A Place for Learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Therapist in Louisville, KY
    Former Employee - Principal Therapist in Louisville, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Centerstone full-time (More than 3 years)

    Pros

    Provided opportunity to move up in 2009. Was a place where demands were high but rewards were worthwhile. Centerstone is a community mental health agency which has the potential to teach new therapists a great deal, but burnout can be very high.

    Cons

    Salary was not keeping up with demands, bogged down in paperwork, potentially difficult productivity standards

    Advice to Management

    Recognize the contributions of staff and reward them accordingly.

  3. "It's fine."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health Technician in Bloomington, IN
    Current Employee - Behavioral Health Technician in Bloomington, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Centerstone part-time (More than a year)

    Pros

    Money, experience, helping those in need

    Cons

    Stressful, thankless, not paid enough


  4. "Can be volatile depending on the day, but rewarding when it counts"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Direct Support Professional in Jeffersontown, KY
    Current Employee - Direct Support Professional in Jeffersontown, KY
    Recommends
    Approves of CEO

    I have been working at Centerstone part-time (More than 3 years)

    Pros

    If the person you are supporting is in a good mood and you get along, it is the best job in the world. Pay is great, time off is great.

    Cons

    If the person you are supporting clashes with you and doesn't listen, it can be the worst job in the world.


  5. Helpful (1)

    "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Centerstone full-time (More than 3 years)

    Pros

    The work is meaningful, and it really feels like you're working toward something to better your community. Leadership actually cares about the people they serve and the employees. This organization seems to attract people who really want to make a difference in people's lives. And the benefits are pretty decent, even to start off.

    Cons

    Maybe this is because it's a non-profit, but compensation rates feel below what they should be. Also, there seems to be a significant internal struggle with company culture - everything is divided between states, so things aren't always efficient and people aren't always on the same page even though they're working toward a common goal.

    Advice to Management

    Pay your employees more. Work on having employees feel connected. Improve customer experience with our clients.


  6. "Challenging but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Louisville, KY
    Former Employee - Case Manager in Louisville, KY

    I worked at Centerstone full-time (More than a year)

    Pros

    Nothing is better than helping someone reach their goals

    Cons

    Management makes decisions that negatively impact the people we served just to pad the budget.


  7. "New Hires, New Trainings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Centerstone full-time (More than a year)

    Pros

    They are doing a great job to be more organized with training new therapists. I like the flexibility of the job and the time off the school based schedule provides. My supervisors are helpful and supportive.

    Cons

    The pay is low... very low... even when you factor in what I could be making if I worked more days (less days worked with school based) it's still less than other companies that are also non profit working in mental health. SO LOW.

    Advice to Management

    Do away with the bonuses...just pay people what they are worth or at least closer to what is current in todays market or the turnover will continue, which only hurts the clients.

  8. Helpful (1)

    "Hands on experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - School Based Therapist in Nashville, TN
    Current Employee - School Based Therapist in Nashville, TN

    I have been working at Centerstone full-time (More than a year)

    Pros

    Get to work with children and families, flexible schedule

    Cons

    Low pay, difficult school environment, isolating at times, no therapeutic training

    Advice to Management

    Raise salary, provide therapeutic training opportunities


  9. Helpful (1)

    "Unprepared/lack of structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Life Skills Instructor
    Former Employee - Life Skills Instructor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Centerstone full-time (Less than a year)

    Pros

    Great benefits, good pay, not micromanaged

    Cons

    Misled about the expectations regarding the stability of the incoming clients and their motivation level for self-improvement. lack of proper training in de-escalation techniques as well as day to day job duties. Unreasonable expectations for meeting service time without manipulating clients and no real structure for consequences in failure to follow the rules or provision of written protocol in place for crisis intervention.

    Advice to Management

    Provide practical training in de-escalation and daily job requirements besides documentation such as budgeting with clients. Be honest in the interview about lack of motivation of the clients to cooperate with service plan objectives and the lack of capability to remove combative clients quickly as well as lack of enforcement of the rules that are paramount to a safe environment for staff and clients such as med compliance. Create a written set of resources for staff to utilize for crisis intervention resources and chain of command.


  10. "Care Delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centerstone full-time

    Pros

    Excellent mission and universal commitment to it.

    Cons

    Not everyone is committed to the mission.