Centra Health Reviews | Glassdoor

Centra Health Reviews

Updated July 21, 2017
75 reviews

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3.3
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Centra Health CEO E. W. Tibbs
E. W. Tibbs
11 Ratings

75 Employee Reviews

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Pros
Cons
  • Mandatory overtime making it more unsafe given the already short staffed units and senior management doesn't care (in 5 reviews)

  • Poor salary they feel that since they are the only game in town for an hour drive they can pay low wages and expect you to be grateful (in 2 reviews)

More Pros and Cons

  1. "Generally a Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse in Lynchburg, VA
    Former Employee - Nurse in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centra Health part-time (More than a year)

    Pros

    Tons of employee support. Managers really care about the employees. Good benefits overall. Team work practiced here as well. Will recommend!!

    Cons

    Too many employee engagement surveys and additional surveys to file. At times can be difficult to get to some of the senior management. A few of the employees are not about teamwork


  2. "Sorry not sorry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse in Lynchburg, VA
    Current Employee - Licensed Practical Nurse in Lynchburg, VA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Centra Health part-time (Less than a year)

    Pros

    The patients are great and make every single day good or bad 100% worth it all. Pay is very fair.

    Cons

    So large your kinda lost in the shuffle often.

  3. "Claims Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processor in Lynchburg, VA
    Current Employee - Claims Processor in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centra Health full-time (More than 3 years)

    Pros

    Stable organization with much growth in progress.

    Cons

    Organization could be improved and training process could be more extensive for new hires.


  4. "Many good things that tend to be overshadowed by short-staffing, & a lack of attention to retention."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN - Acute Care in Lynchburg, VA
    Former Employee - RN - Acute Care in Lynchburg, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Centra Health full-time (More than a year)

    Pros

    Nurse residency program for new grads, opportunities to engage in leadership (shared governance, etc.), great co-workers, nice facility. Hospital system also has its own college of nursing, many of which graduates work first as external and then, upon graduation, as full-fledged employees. Decent wellness program, and small, YMCA-associated gym on the hospital campus.

    Cons

    This health system is really the only game in town, so pay isn't what I'd deem competitive. Mandatory overtime has been going on for years, with few schedule exceptions. Even with mandatory overtime,staff receives multiple calls per week begging people to come in cover shifts. Nurse to patient ratios are unsafe in certain units (regularly at or greater than 50% more patients than is safe on my former unit). Upper management seems to not be interested in employee feedback until things reach a critical mass. Morale on some units can be alarmingly low.

    Advice to Management

    Develop enter rapport with your nurses all of the time, not just when things come to a boiling point. This facility had the potential to really be a wonderful environment for retaining employees, but at present, so much energy is spent chasing new employees to replace all the ones who leave, that those still hanging on tend to feel overlooked and unimportant to leadership.


  5. "Best Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Lynchburg, VA
    Former Employee - Medical Assistant in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centra Health part-time (More than a year)

    Pros

    Co-workers, Flexible schedule, Understanding & accommodating supervisors, rewarding experience

    Cons

    Unorganized at times, excessive gossip among staff, ineffective and outdated practices/procedures


  6. "Centra Specialty Hospital. Great hospital, great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Lynchburg, VA
    Current Employee - CNA in Lynchburg, VA
    Recommends
    Neutral Outlook

    I have been working at Centra Health full-time (More than a year)

    Pros

    Great teamwork, decent benefits. The nurses on night shift are amazing, always willing to lend a hand and help out. This is my first hospital job after LTC/SNF and I love.

    Cons

    Very busy floor, not for the faint of heart. Not very good bonus pay and mandatory extra hours every schedule.


  7. Helpful (2)

    "Critical Care RN at Centra"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN in Lynchburg, VA
    Current Employee - RN in Lynchburg, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Centra Health full-time (More than a year)

    Pros

    This is a Magnet facility so it is considered a cut above. Most of the region's traumas come to us unless there is a treatment or specialty unit Roanoke or UVA can offer that we cannot. It's a large hospital compared to the size of the town. Centra tries to engage its employees and offer perks like free or discounted movie tickets.

    Cons

    Centra works its nurses and doctors pretty hard. The hours for nurses are self-scheduled but there is a hospital-wide mandatory 24 hours overtime per 6 week period due to a nursing shortage. They tend to take financial shortcuts, like hiring temporary travel nurses to make up for high turnover (which are much more expensive) instead of finding ways to keep their current employees more satisfied. At times, it's obvious that the policies are created by people nowhere near the bedside, so they are impractical. Pay is not competitive given the proximity to Richmond. Because of these things, retention is an area in which Centra continues to struggle.

    Advice to Management

    Work on retention by making your nurses feel more valued and less disposable. It can be a thankless job and we know that, but it's easy for the reasons to move on to greener pastures to pile up when there are few compensations for the increase in workload/decrease in staff. Make it your mission to staff the hospital with experienced nurses, by whatever means necessary.

  8. "employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lynchburg, VA
    Current Employee - Anonymous Employee in Lynchburg, VA
    Recommends
    Positive Outlook

    I have been working at Centra Health full-time (More than 10 years)

    Pros

    Good benefits, good pay, good people

    Cons

    Nursing shortage, top heavy company


  9. "ER Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ER Technician in Lynchburg, VA
    Current Employee - ER Technician in Lynchburg, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Centra Health full-time (More than 8 years)

    Pros

    Flexible hours, can make your own schedule, plenty of overtime and on-call to be had.

    Cons

    Mandatory overtime, inexperienced management, heavy turnover rate.


  10. "Fine place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Autsim Counselor in Virginia Beach, VA
    Former Employee - Autsim Counselor in Virginia Beach, VA
    Recommends

    I worked at Centra Health full-time (More than a year)

    Pros

    Principal was supportive. Helpful and supportive co-workers. Pay was good.

    Cons

    Centra health is located in Lynchburg, VA so health benefits most times were out of network.
    Job was stressful due to population of student.

    Advice to Management

    Do something different with your health insurance.


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