Central California Alliance for Health Reviews
Updated Jun 8, 2023
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Top Review Highlights by Sentiment
- "I was always met with excuses from management over not being able to train me for higher positions." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Central California Alliance for Health and is not affected by filters.
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- Current Employee★★★★★
Great company to work for!
Jun 17, 2022 - Facilities CoordinatorRecommendCEO ApprovalBusiness OutlookPros
- Flexible team dynamic - Helpful and hands on management
Cons
- Limited growth in department
Thanks for leaving comments for the Alliance here on Glassdoor. I appreciate your positive feedback on our flexibility and your management team. I also understand and can appreciate your comments about wanting to grow within your area. I will pass this along to your department director.
- Current Employee★★★★★
Pros
Meaningful work. Strong benefits, good communication from C-level.
Cons
Smaller company, so fewer opportunities for internal growth.
Central California Alliance for Health Response
Chief Administrative Officer
Thanks so much for leaving feedback for the Alliance on Glassdoor. I’m happy to read that you’re finding our work and our mission meaningful. We currently provide vital health care services to roughly 430,000 residents in Santa Cruz, Monterey, and Merced County, and we’re expanding into San Benito and Mariposa County in 2024. Our work is challenging yet rewarding. We’ve worked hard to create a benefits package that is meaningful and meets staff needs, and I’m happy to read that you feel the benefits are strong. Some staff favorites are fulltime telecommuting options, our generous 10% salary contribution to staff retirement plans, and our paid time off offerings. Chiefs are dedicated to ensuring open lines of communication at all levels. Our CEO provides a “State of the Alliance” update at every quarterly all-staff assembly, and he hosts Town Hall meetings in months where we don’t have an all-staff meeting. Division Chiefs host “Coffee Talk” sessions where any employee can attend to hear what the hosting Chief is currently working on, and they can ask any question they have. About internal growth, in 2022, 34% of posted Alliance job openings were filled with internal candidates. In addition, 25 employees (nearly 5% of the workforce) were promoted to higher levels roles at part of their annual performance evaluation. Thank you again for your comments.
- Current Employee, more than 8 years★★★★★
Bean counters rule
May 14, 2023 - Medical Social Worker (MSW) in Scott ValleyRecommendCEO ApprovalBusiness OutlookPros
Great pay, solid benefits, and flexible schedules!
Cons
Micro-management, count the hours we work and not the quality of the work, caseloads keep increasing, doubling over the last two years, but requests for more staff fall on deaf ears!
Central California Alliance for Health Response
Chief Administrative Officer
Thank you for leaving feedback for the Alliance on Glassdoor. I’m happy to read your positive comments on pay, benefits and flexible scheduling. Regarding counting of hours, it’s my understanding that leadership is conducting time studies to help determine appropriate staffing levels based on work volume. I encourage you and your team to share your feedback directly with your leaders so they can have as much information as possible from those completing the work. Work quality should always be top of mind. If you’re feeling this is not the case please reach out to me directly, or to your leadership, to provide more specific information and feedback. Thanks again for your comments.
- Former Employee★★★★★
Pros
Process improvement, strong IT department, several locations
Cons
Change averse, lack leadership development
Central California Alliance for Health Response
Chief Administrative Officer
Thanks for leaving feedback for the Alliance on Glassdoor. As you mentioned, we do focus on process improvement. Improvement is one of our company values, along with Collaboration, Equity and Integrity. There have been several leadership trainings over the past 18 months where all members of our leadership team (Chiefs, Directors, Managers and Supervisors) received training on two-way and difficult conversations, joint escalation, shared decision making, psychological safety, and delivering coaching and feedback using the GROW model. We've also had trainings on accountability and meeting discipline and best practices. We offer thousands of training courses for all employees via LinkedIn Learning, and we also offer an annual tuition reimbursement benefit of $3,000.00 for continuing education. If there are other leadership development opportunities that you feel we could add to our list of opportunities, please share with us. Thanks again.
- Current Employee★★★★★
Great Employer, Great Benefits, Great Support
Jul 30, 2021 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
The Alliance is really gone out of its way to support staff throughout the pandemic and I really appreciate that. They've become even more flexible with employees, particularly those with kids in school, which is helpful for me. The office closed pretty quickly last year to get people home to keep them safe. We have all been working from home since then. I am happy to work for an employer who puts safety first during this pandemic. I have friends and family already called back to work. I would be unhappy to be called back. Thankfully the Alliance is allowing fulltime work from home for many employees once we do open. CCAH has really competitive pay and the benefits are the best I've ever had at any company. (Costco trip anyone?) I've had career movement and advancement over the years. I am happy to be here. Hope to retire here.
Cons
A bit too much reporting and analyzing for my taste. Not everything needs a process or architecture. Let's not get too far into the weeds or the work and members will feel it. (I wonder if we really need a whole process improvement department?)
Continue readingCentral California Alliance for Health Response
Chief Administrative Officer
Thank you for your feedback and for leaving a review on Glassdoor. I am glad to hear that you felt supported as the Alliance navigated through the pandemic to make sure our employees’ safety was, and continues to be, first and foremost. Thank you to you and to all of our employees for being flexible as events changed drastically and quickly last year. We value your years of service at the Alliance and appreciate hearing that you have benefited from the opportunities for career advancement, and that you look forward to retiring here. I value and appreciate all of your feedback. I will ensure those who oversee and review organizational processes are aware of your input here. Thanks again.
- Former Employee★★★★★
Pros
great benefits; health and work life
Cons
not really any cons available
Central California Alliance for Health Response
Chief Administrative Officer
Thank you for leaving comments on Glassdoor. Thank you for your service to our members, and best of luck in your future endeavors.
- Current Employee★★★★★
Pros
Great benefits and PTO. Coworkers are friendly. Management has been supportive through the pandemic. Having HR presence in Merced was nice for a while. The Manager there was friendly, responsive and helpful.
Cons
The morale went downhill after the mass layoffs that occurred a couple of years ago, and has gotten worse with the separation of leaders at the Director level. I also feel that senior leaders live in a bubble and really have no clue about the population that we served except what they read in reports. There is a disconnect that is pretty obvious. Also, leaders rarely left their offices at headquarters in Scotts Valley to visit offices in Salinas and Merced. Obviously, we've been working remotely since the pandemic so it's not an issue now, but if we ever go back to the office I hope to see more leadership presence in the satellite offices.
Central California Alliance for Health Response
Chief Administrative Officer
Thank you for taking the time to leave a review for the Alliance on Glassdoor. I’m glad to hear that you enjoy our variety of benefits which are designed for our employees to experience a healthy life/work balance. It also good to hear that you have felt supported by the staff on our management teams through the pandemic and appreciated having an HR presence in Merced. The mass layoff you mention, in which staffing was reduced by 4%, occurred in 2018 and was necessary due to budgetary constraints. Your ideas and suggestions on further connecting with our members are always welcomed and appreciated. As we transition back to working in our offices, we will keep in mind your suggestion for more leadership presence in both our Merced and Salinas offices. I appreciate your feedback in this area. Thanks again for leaving feedback.
- Current Employee★★★★★
Pros
Working to make the org less hierarchical and more nimble
Cons
C-suite is culture challenged, not on the same page Career growth is limited at best. They promoted from within too much about 10 years ago, then started hiring from the outside about 4 years ago, and now it's almost all outside hires, no growth/promotion from inside. Gotta leave to succeed.
Continue readingCentral California Alliance for Health Response
Chief Administrative Officer
Thank you for taking the time to share your perceptions of the Alliance here on Glassdoor, which I’m very interested in hearing more about if you are open to discussing personally. If you feel there is a culture opportunity leadership is missing, then please share those details. We strive to have the best possible working environment for you, our most important resource, and our culture is one of the most important attributes about being at the Alliance. About your comments around career growth and promotions, we have and will continue to actively focus on the advancement of qualified staff wherever and whenever possible. HR data on this topic show something quite different than what you’ve stated. For example, the Alliance had 70 job openings in 2021. Of those openings, 42% were filled by current employees resulting in their transition to a higher job level, and/or advancement into another department or into leadership. Of those 70 openings, 13 were leadership team roles (supervisor, manager, director, chief), and sixty-nine percent of those 13 openings were filled by internal staff. We're also currently in the process of implementing software that staff will be able to use to assist them in helping plan and prepare for future growth opportunities, including making available learning pathways to further their knowledge, skills and abilities to be ready for that next career step. I’d be happy to meet with you to further discuss your perceptions, and/or talk about options and opportunities for growth here at the Alliance for which you may be qualified. Thanks again for leaving your feedback.
- Current Employee, more than 10 years★★★★★
Overall great company with good mission and pay/benefits are fair.
Jan 2, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
The benefits are great. The pay is competitive. The people that make up this community are great people. The people that work here, work towards a great mission.
Cons
Leadership at the very top can be vulnerable. However, there is a lot of top-down leadership behind closed doors. By the time it gets to you, decision have been made and there is no opportunity to ask questions or have further discussions. A "challenge the heart" process isn't really allowed, as much as they would like to think it is.
Central California Alliance for Health Response
Chief Administrative Officer
Thank you for taking the time to leave a review for the Alliance here on Glassdoor. I’m happy to read your comments about benefits, staff, and our mission. Thank you also for sharing your comments on decision making and employee input. (I believe you meant to write “Challenge the Process,” one of the five practices of exemplary leadership, which we strive to follow as we focus on our important work.) I will be sure to consider and share your feedback with others and explore opportunities and ways in which we can do better in these areas.
- Current Employee, more than 3 years★★★★★
Great place to work
May 10, 2022 - Provider Relations Representative in Santa Cruz, CARecommendCEO ApprovalBusiness OutlookPros
Great collaboration, excellent benefits, growth opportunity
Cons
I can't think of any
Central California Alliance for Health Response
Chief Administrative Officer
Thank you so much for your comments about working at the Alliance. I'm happy to read that your experiences here are positive. Please don't hesitate to reach out if you do see areas or examples in which the Alliance can do even better. Thanks again.
Central California Alliance for Health Reviews FAQs
Central California Alliance for Health has an overall rating of 3.8 out of 5, based on over 118 reviews left anonymously by employees. 73% of employees would recommend working at Central California Alliance for Health to a friend and 62% have a positive outlook for the business. This rating has been stable over the past 12 months.
73% of Central California Alliance for Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Central California Alliance for Health 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Central California Alliance for Health to be career development, coworkers, benefits and the cons to be management, culture, senior leadership.
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Central California Alliance for Health Response
Chief Administrative Officer