Central California Alliance for Health Reviews

Thanks for leaving comments for the Alliance here on Glassdoor. I appreciate your positive feedback on our flexibility and your management team. I also understand and can appreciate your comments about wanting to grow within your area. I will pass this along to your department director.

Thanks so much for leaving feedback for the Alliance on Glassdoor. I’m happy to read that you’re finding our work and our mission meaningful. We currently provide vital health care services to roughly 430,000 residents in Santa Cruz, Monterey, and Merced County, and we’re expanding into San Benito and Mariposa County in 2024. Our work is challenging yet rewarding. We’ve worked hard to create a benefits package that is meaningful and meets staff needs, and I’m happy to read that you feel the benefits are strong. Some staff favorites are fulltime telecommuting options, our generous 10% salary contribution to staff retirement plans, and our paid time off offerings. Chiefs are dedicated to ensuring open lines of communication at all levels. Our CEO provides a “State of the Alliance” update at every quarterly all-staff assembly, and he hosts Town Hall meetings in months where we don’t have an all-staff meeting. Division Chiefs host “Coffee Talk” sessions where any employee can attend to hear what the hosting Chief is currently working on, and they can ask any question they have. About internal growth, in 2022, 34% of posted Alliance job openings were filled with internal candidates. In addition, 25 employees (nearly 5% of the workforce) were promoted to higher levels roles at part of their annual performance evaluation. Thank you again for your comments.

Thank you for leaving feedback for the Alliance on Glassdoor. I’m happy to read your positive comments on pay, benefits and flexible scheduling. Regarding counting of hours, it’s my understanding that leadership is conducting time studies to help determine appropriate staffing levels based on work volume. I encourage you and your team to share your feedback directly with your leaders so they can have as much information as possible from those completing the work. Work quality should always be top of mind. If you’re feeling this is not the case please reach out to me directly, or to your leadership, to provide more specific information and feedback. Thanks again for your comments.

Thanks for leaving feedback for the Alliance on Glassdoor. As you mentioned, we do focus on process improvement. Improvement is one of our company values, along with Collaboration, Equity and Integrity. There have been several leadership trainings over the past 18 months where all members of our leadership team (Chiefs, Directors, Managers and Supervisors) received training on two-way and difficult conversations, joint escalation, shared decision making, psychological safety, and delivering coaching and feedback using the GROW model. We've also had trainings on accountability and meeting discipline and best practices. We offer thousands of training courses for all employees via LinkedIn Learning, and we also offer an annual tuition reimbursement benefit of $3,000.00 for continuing education. If there are other leadership development opportunities that you feel we could add to our list of opportunities, please share with us. Thanks again.

Thank you for your feedback and for leaving a review on Glassdoor. I am glad to hear that you felt supported as the Alliance navigated through the pandemic to make sure our employees’ safety was, and continues to be, first and foremost. Thank you to you and to all of our employees for being flexible as events changed drastically and quickly last year. We value your years of service at the Alliance and appreciate hearing that you have benefited from the opportunities for career advancement, and that you look forward to retiring here. I value and appreciate all of your feedback. I will ensure those who oversee and review organizational processes are aware of your input here. Thanks again.

Thank you for leaving comments on Glassdoor. Thank you for your service to our members, and best of luck in your future endeavors.

Thank you for taking the time to leave a review for the Alliance on Glassdoor. I’m glad to hear that you enjoy our variety of benefits which are designed for our employees to experience a healthy life/work balance. It also good to hear that you have felt supported by the staff on our management teams through the pandemic and appreciated having an HR presence in Merced. The mass layoff you mention, in which staffing was reduced by 4%, occurred in 2018 and was necessary due to budgetary constraints. Your ideas and suggestions on further connecting with our members are always welcomed and appreciated. As we transition back to working in our offices, we will keep in mind your suggestion for more leadership presence in both our Merced and Salinas offices. I appreciate your feedback in this area. Thanks again for leaving feedback.

Thank you for taking the time to share your perceptions of the Alliance here on Glassdoor, which I’m very interested in hearing more about if you are open to discussing personally. If you feel there is a culture opportunity leadership is missing, then please share those details. We strive to have the best possible working environment for you, our most important resource, and our culture is one of the most important attributes about being at the Alliance. About your comments around career growth and promotions, we have and will continue to actively focus on the advancement of qualified staff wherever and whenever possible. HR data on this topic show something quite different than what you’ve stated. For example, the Alliance had 70 job openings in 2021. Of those openings, 42% were filled by current employees resulting in their transition to a higher job level, and/or advancement into another department or into leadership. Of those 70 openings, 13 were leadership team roles (supervisor, manager, director, chief), and sixty-nine percent of those 13 openings were filled by internal staff. We're also currently in the process of implementing software that staff will be able to use to assist them in helping plan and prepare for future growth opportunities, including making available learning pathways to further their knowledge, skills and abilities to be ready for that next career step. I’d be happy to meet with you to further discuss your perceptions, and/or talk about options and opportunities for growth here at the Alliance for which you may be qualified. Thanks again for leaving your feedback.

Thank you for taking the time to leave a review for the Alliance here on Glassdoor. I’m happy to read your comments about benefits, staff, and our mission. Thank you also for sharing your comments on decision making and employee input. (I believe you meant to write “Challenge the Process,” one of the five practices of exemplary leadership, which we strive to follow as we focus on our important work.) I will be sure to consider and share your feedback with others and explore opportunities and ways in which we can do better in these areas.

Thank you so much for your comments about working at the Alliance. I'm happy to read that your experiences here are positive. Please don't hesitate to reach out if you do see areas or examples in which the Alliance can do even better. Thanks again.