Central Minnesota Credit Union Reviews | Glassdoor

Central Minnesota Credit Union Reviews

Updated Jun 5, 2019

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Found 10 reviews

3.9
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82%
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  1. "Good enough Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Central Minnesota Credit Union for less than a year

    Pros

    I worked there as an IT intern for a summer and it was decent,

    Cons

    Small town feel and far from the city I lived in

    Central Minnesota Credit Union2018-05-30
  2. "Small town feel, but a growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Representative in Saint Joseph, MN
    Recommends
    Positive Outlook

    I have been working at Central Minnesota Credit Union for less than a year

    Pros

    CMCU is a growing company that supports the communities it is in and also its employees. The Contact Center has a lot of great training and awesome high tech tools and programs to help team members excel. A lot of time is put into sales training, fraud prevention, and team building. You know exactly where to turn when you have questions, and you are coached on how to handle each situation that comes your way.

    Cons

    Change sometimes happens too quickly before enough preparation is done, which makes members react poorly, and that gets taken out on the team. Also, it is difficult to be self-sufficient since many overrides are needed from other departments in order to complete a task.

    Advice to Management

    When bringing about change, study it thoroughly, and do it well. Excelling in the basics is better than many products that work only half the time.

    Central Minnesota Credit Union2019-06-06

    Central Minnesota Credit Union Response

    June 26, 2019HR Generalist

    Thank you for taking the time to leave a review. CMCU takes great pride in the communities we serve. Staying up to date on the latest equipment and technology is important to remain a growing financial institution.

  3. "Credit Union run by HR. Avoid this place until leadership changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 
    Doesn't Recommend
    Negative Outlook

    I worked at Central Minnesota Credit Union full-time for more than 5 years

    Pros

    Most people have good intentions.

    Cons

    Secretive society run by HR, always looking for ways to institute a new policy or training program. Staff spend more time in training due to HR looking for ways to create and implement the next new new training. The trust between upper management and line staff is non-existent. When was the last time they posted a Star Tribune Top Workplace? Upper management takes ideas from staff and sells them as their own without...

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    Advice to Management

    Rethink your approach to how you run your organization. It is a financial institution that focuses on members, you have lost your way. Look at your leadership, time for some new ideas.

    Central Minnesota Credit Union2019-03-12
  4. "Contact Center Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Central Minnesota Credit Union part-time

    Pros

    Great team, organization with great values, trustworthy.

    Cons

    Overworked, not paid enough, technology advancements needed.

    Advice to Management

    Listen to your employees at all levels, especially the employees that talk to your members every day.

    Central Minnesota Credit Union2019-01-08
  5. "Great Company to Work At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Central Minnesota Credit Union full-time

    Pros

    Great company in general, very helpful HR department, everything is very organized

    Cons

    Sales Goals for tellers were a little high, but not super pressuring, just couldn't handle the stress of handling member accounts and handling cash daily

    Central Minnesota Credit Union2017-11-21
  6. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Central Minnesota Credit Union for less than a year

    Pros

    The people are great. You will make lifelong connections here. The opportunity is also there but you might have to be willing to go to different locations to get them. Good benefits and competetive wages!

    Cons

    Typical "customer" service issues if you are member facing but overall the member base is friendly compared to larger FI's.

    Advice to Management

    Overall management is good. Very open to all employees thoughts and thankful of their hard work and dedication.

    Central Minnesota Credit Union2016-08-04
  7. "Call Center Rep"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Central Minnesota Credit Union

      Pros

      Had awesome coworkers for awhile

      Cons

      You're micromanaged, they're watching every time you log out of the phone system and question you on it

      Central Minnesota Credit Union2016-03-21
    • "IT Intern"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Central Minnesota Credit Union

      Pros

      Opportunity to learn, great company spirit

      Cons

      nothing really overall very good experience

      Central Minnesota Credit Union2016-01-07
    • "Teller"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook

        I worked at Central Minnesota Credit Union full-time

        Pros

        Review Process Ability to advance Communication Benefits Locations

        Cons

        I wouldn't say any "Cons" come to mind. Aside from the "bad day" that could occur in any workplace environment.

        Advice to Management

        It all depends in which branch and/or department you were in. I felt that in some areas management could have had a better "open door" attitude towards their employees.

        Central Minnesota Credit Union2015-04-20
      • "CSR"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Central Minnesota Credit Union

          Pros

          Competitive pay/benefits. Decent hours, good work/life balance. Most products are free. Light sales atmosphere. Encourage community involvement. Very friendly environment, everlasting friendships.

          Cons

          Only operates in small towns, making upward mobility less available unless you want to live near a farm. Terrible communication, HR is there for the managers, not the first line employees. No incentive pay for top performers. Terrible and boring four day training period. IT department is ridiculously unknowledgeable.

          Advice to Management

          Listen to your frontline staff. Change the internet banking system. Focus more on the members

          Central Minnesota Credit Union2013-12-06
        Found 10 reviews