Central Provident Fund Board Reviews | Glassdoor

Central Provident Fund Board Reviews

Updated March 1, 2017
43 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Ng Chee Peng
3 Ratings

43 Employee Reviews

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Pros
Cons
  • Be prepared to OT often with no time off and no OT pay (in 3 reviews)

  • As a customer service associate, we will meet unreasonable customers at time (in 4 reviews)

More Pros and Cons

  1. "Stable job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ----- in New York, NY
    Current Employee - ----- in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Central Provident Fund Board full-time (More than 5 years)

    Pros

    Salary and bonus are quite competitive. Staff welfare is good. The job is stable. Plenty of teambuilding activities throughout the year

    Cons

    To achieve personal targets, senior management wants projects to complete within short period of time. This often results in inadequate systems or recovery.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Central Provident Fund Board full-time

    Pros

    There is good work life balance

    Cons

    place is quite bureaucratic as with most government agencies


  3. "Temporary Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good training provided before commencing with actual role, friendly mentor and colleagues

    Cons

    Can be very fast paced at times, may meet difficult customers along the way too


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Slow career progression"

    Star Star Star Star Star
    Current Employee - Executive in Singapore (Singapore)
    Current Employee - Executive in Singapore (Singapore)
    Approves of CEO

    I have been working at Central Provident Fund Board full-time (More than 3 years)

    Pros

    Fun colleagues, work life balance, frequent bonus makes it hard to leave

    Cons

    Progression is slow. Management only look at local cert, procedure is ridget

    Advice to Management

    Promote existing staff with private degree


  6. "Temporary Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Officer in Singapore (Singapore)
    Former Employee - Customer Service Officer in Singapore (Singapore)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly environment with the colleagues, training as well as mentors are there to help us when needed. It is also possible to apply to permanent positions through temporary customer service associate.

    Cons

    As a customer service associate, we will meet unreasonable customers at time. Something to take note of.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Central Provident Fund Board full-time (More than a year)

    Pros

    Benefits and welfare are relatively well taken care of. Amenities and facilities in working environment are fully provided.

    Cons

    Long working hours. Management does not believe in work life balance.

    Advice to Management

    Be empathetic to the staff.


  8. "good"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good colleagues who are helpful and supportive

    Cons

    Job could be quite tedious


  9. "Temporary Customer Service Officer"

    Star Star Star Star Star
    • Culture & Values
    • Senior Management
    Former Employee - Customer Service Officer in Singapore (Singapore)
    Former Employee - Customer Service Officer in Singapore (Singapore)
    Recommends

    I worked at Central Provident Fund Board (More than a year)

    Pros

    Friendly and dependable colleagues helping out one another when in need. Exposure to people from all walks of life

    Cons

    Need to work really fast and efficiently during peak periods to clear the crowd

    Advice to Management

    To service the spoiled IT gadgets promptly else empty counters will be wasted and only make members unhappy having to wait longer


  10. "Customer Service Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Stable and SOP environment, very good colleagues to work with.

    Cons

    Limited learning opportunities.
    Career advancement is limited.
    Job scope too specialized

    Advice to Management

    Plan career pipeline for employees


  11. "An organisation with good work culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Management Accountant in Singapore (Singapore)
    Former Employee - Management Accountant in Singapore (Singapore)

    I worked at Central Provident Fund Board (More than a year)

    Pros

    The organisation has good work culture.

    Cons

    The organisation seem to value academic achievements a lot


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