Central Transport Reviews | Glassdoor

Central Transport Reviews

Updated April 4, 2019
399 reviews

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2.5
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Recommend to a friend
Approve of CEO
Central Transport CEO Manuel J. (Matty) Moroun
Manuel J. (Matty) Moroun
233 Ratings

Employee Reviews

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Pros
  • "Great hours, friendly supervisors and staff, decent benefits, and good pay" (in 40 reviews)

  • "Dock pay is great, newer trucks" (in 10 reviews)

Cons
  • "no direct deposit even though checks are always on time" (in 38 reviews)

  • "no direct deposit and it's 2019" (in 27 reviews)

More Pros and Cons

  1. "Home Daily Line Haul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Blaine, MN
    Current Employee - Class A Truck Driver in Blaine, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Central Transport full-time (More than a year)

    Pros

    New tractors, pay weekly, drop & hook line hauls, and nice sign-on bonus!

    Cons

    No direct deposit and pays two weeks behind.

    Central Transport Response

    Apr 11, 2019 – Human Resources

    We're so happy to read your positives! There is a two week processing period for payroll to ensure a high level of quality assurance and reduce errors. Instead of thinking of it as 2 weeks behind... More


  2. "If thats what you Like"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Haul Driver in Phoenix, AZ
    Former Employee - Line Haul Driver in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Central Transport full-time (More than 3 years)

    Pros

    Decent hours
    Home every day
    Good Pay

    Cons

    Terminal Mangers are rude and very hard to get along with. Dont even think of calling drivers relation they will sale you out. No help for drivers even when your trying to do whats right.

    Advice to Management

    Start treating drivers like humans and robots. Drivers Relation start holding the managers accountable for their actions.

    Central Transport Response

    Mar 18, 2019 – Human Resources

    We appreciate you leaving a review - and being candid about what you found positive, as well as negative. We strive to help our team members have a good work life balance as well as to provide... More

  3. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Richmond, VA
    Former Employee - Driver in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Central Transport full-time (More than a year)

    Pros

    solid company to work for

    Cons

    old school pay, older trucks

    Advice to Management

    step up to direct deposit

    Central Transport Response

    Mar 4, 2019 – Human Resources

    Thanks for taking the time to write a review! We've been upgrading our fleet for the past three years, and our tractors are now less than 3 years old. We are currently continuing to do this with... More


  4. "Jail cell"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Central Transport part-time (More than 5 years)

    Pros

    there are really no pros here just was close to my house thats only one

    Cons

    Locked in a room with no windows all day

    Central Transport Response

    Mar 12, 2019 – Human Resources

    We are sorry to read of your negative impression. We are always seeking to improve and hope that during your tenure you took the time to speak with your supervisors and Human Resources regarding any... More


  5. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Central Transport full-time

    Pros

    Great, best job ever worked

    Cons

    Great, favorite place to work

    Central Transport Response

    Feb 14, 2019 – Human Resources

    Awesome to hear!!! We appreciate your feedback & will keep working hard to maintain those 5 stars!


  6. Helpful (5)

    "Save yourself the major headache and RUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warren, MI
    Former Employee - Anonymous Employee in Warren, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Central Transport full-time (Less than a year)

    Pros

    Starting pay and garunteed hours.
    Overtime is likely.

    Cons

    Management/Directors are very rude, act like they are better than everyone else. And when you try to talk to your so called “manager/supervisor” they are ALWAYS too busy and the issues are never handled correctly. Insurance is horrible.

    Advice to Management

    Try talking TO your employees, not AT them. TEACH them, instead of belittling them when a mistake is made. Give adequate time for training.

    Central Transport Response

    Mar 12, 2019 – Human Resources

    We appreciate your feedback and are sorry to read of your disappointment. We constantly strive to educate and assist our team members to do their best and grow. We hope that if you ever needed... More


  7. Helpful (5)

    "Don’t be fooled... PLEASE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Warren, MI
    Former Employee - Sales in Warren, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Central Transport full-time (More than 5 years)

    Pros

    Pay initially but after realize you are hourly as a sales employee. Some people work 40 hours, some work 45 hours and a bonus structure where you will absolutely never know what you will make. You should be considered “lucky” if you have a bonus on your check, and if not then expect that.

    Cons

    Toxic Environment
    Poor Communicaion
    Poor working conditions
    Incompetent leadership
    Little employee appreciation
    Impossible longevity working within the team

    This department internally is most poorly ran department in the company. You are essentially a peon in the pecking order. As the companies biggest money makers, the expectations are rediculous compared to how you are treated and affirmed. There is ZERO and I mean ZERO visibility and understanding within this team if you have any issues. You are expected to make 60 calls, bring on new accounts and revenue like any sales position but you are NEVER affirmed by upper management. You are met with constant head scratching moments. Your pricing team has random updates that you are never notified of which makes huge differences with customers which lose customers daily. You will be met with constant poor service issues, and no one in the operations team will ever be met with any represcussions. Your customer service team doesn’t know how sales works, but simply how to pass random territory issues to the account reps on a whim. They aren’t equipped with a sales look up function to even see who the representative handling the account is. You are expected to be a part time pick-ups agent and handle making pick ups because there is so much turn over due to people quickly finding out how outlandish this company works is. You will be expected to collect on accounts, but god forbid that central Transport makes a mistake and picks up incorrect frieght or wrong BOL upon pickup and then places your collections decides to do something.. and place your customers shipment on hold until paid up front before moving again. The collections team also randomly decides when they want customers to be placed on a credit hold. It could be if they haven’t made payment on the 31st day, or the 60th or the 90th or the 100th day of non payment. There is no rhyme or reason, just some customers get “lucky”. Operations team has ZERO accountability. Central Transport is the “get what you pay for” service. Oh your freight was destroyed and damaged? Oh sorry.. rates are low and that means so is our liability.. tough luck. Here’s 21 dollars for your 500 dollar shipment. It’s a true slap in the face for customers. Claims team, they essentially just are there to tell customers “according to our rules tariff”.... “we screwed you” and so forth. The bill corrections team, Will not reason with anything but strictly photographic evidence even when we know we are pulling one over on the customer. You will be expected to do ALL of these things as “account representatives” in the inside team.. you will wear many hats. Well.. basically all of them except for CEO. With the amount of work that you put in after this cycle.. even if you DO hit all of your sales goals.. you may NOT get paid out bonus for these. You’ll never know anyways.. considering you get paid out on bonus for numbers from 60 days prior. And these numbers could drop in that time, due to unpaid invoices, invoice disputes, damages causing the customer not to pay, late transits over 15 days for a 3 day “estimated” shipment and the customer just doesn’t feel right paying because they already lost their supplier, or customer for that shipment and profit already. And when you question why these bonus’ are not on your check based off of numbers given to you if you track it.. they have ZERO answers. Sometimes they are right, sometimes they are wrong but they have zero clue. But because those who track the numbers can not be challenged.. they will not give any proof to you aside from an excel spreadsheet with more information that makes ZERO sense. The “competitive” bonus structure is comical considering when in meetings about such issues, the heads of the sales leadership and VPs RDS’ have NO idea how to even explain any of the issues for you. I find this eyebrow raising.. considering you EARN this bonus and don’t always get compensated or an explanation for your efforts in the face of all the issues listed above. There is ZERO and I mean ZERO communication between department heads to make the whole process more efficient... communication is the largest part of sales, and this company has none aside from little increments of what they call a “conference call” and what I call a “read from a sheet without understanding anything” either. This company does not see the “hard working employee” here. They see only numbers and if they get compensated in some way or another just know you DONT matter. They will cut you one way or another in effortless fashion if they have to make numbers fit for them. You can expect a dollar raise a year, until they think you make too much, then expect a 50 cent raise. The HR department, VP of sales, Sales Admin, and upper management in general, have no control, or even any idea of what these hard working people deal with daily. I’d argue it’s more stressful and more demanding than what any of them could fathom. This team has been beaten down, told they aren’t producing enough, have their bonus money they earned thrown up to a “be surprised” if you get it, and worn to a spec of dust daily with no where to reach out for real “help” due to lack of understanding internally from the company of the day to day of inside sales. They appoint those who will mindlessly say yes to upper management and not fight for the department and what they do daily. They do NOT afirm, instead they threaten as a tactic to tell you if you don’t do what they say, then you will be dealt with discipline wise. That is a joke in itself considering that the HR department doesn’t quite know much of anything internally either. In this department, you do not have a voice. You are not valued as an employee, you are not treated as a valued person. You constantly will be stressed to the fullest, without any hope for help because there is no where to turn except within. If I could save ONE and just ONE person from joining this company for sales, I hope this review does it. It is everything you need to know.. and is TRUTHFUL. And is everything that each and every employee apart of this team is thinking but too afraid to say or too afraid of change due to it being their first job out of college. The culture is toxic. Gossip and high school drama is what you can expect because the environment is so negative it can have people who care about one another truly at each other’s throats. I truly believed in central Transport for a majority of the time working there, and heard horror stories and dismissed them. BUT.. when it finally happened to myself, I understood what they meant. I do hope that central Transport can turn this around and truly VALUE its sales workers who bust their behinds every day and give them affirmation when they do a good job. Truly see employees like you used to in this department when there was a great manager there who truly went to bat for his team with knowledge and useful info and positive vibes. Give your employees more than a 2 foot by 1 foot cutting board for a “Christmas gift”. Give them an actual viable and affordable healthcare program that’s not from the owners doing which although is blue cross blue shield, is astronomical comparatively in the marketplace because the insurance agency is made by the owner. Give your employees jean days for FREE... not for 5 dollars each to donate and make “central Transport’s” name look good for donating when the company itself doesn’t donate a dime to match what its employees raise for causes. Give your employees hope and communication within and make things more efficient. Give them a fighting chance to WANT to do good instead of resenting and having to be satisfied with their paychecks and the fact that they have a job. Give the “little people” a voice and stop drowning them out because you have the power.

    Advice to Management

    If you reward hard working employees, they will feel rewarded, and in turn will reward you with more hard work. If you continue to not listen to what most of your employees are crying out for, you will continue to see reviews like this one.

  8. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver
    Current Employee - Driver
    Negative Outlook
    No opinion of CEO

    I have been working at Central Transport full-time

    Pros

    Pay decent 23hr start not much else

    Cons

    Long hours 70+ a week at times, forklifts are always broke down, ABSOLUTE WORST trailers hope ur doors latch

    Central Transport Response

    Feb 11, 2019 – Human Resources

    Thanks for sharing your feedback & opinions. We are pleased you find your wages competitive - we are always striving to ensure our team members are happy. We have invested hundreds of millions of... More


  9. Helpful (2)

    "Easy work, cheap company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Central Transport full-time

    Pros

    $1200-$1300/wk on average for night drivers. The work is really easy. You make your nightly run and then work the dock for a few hours after you return. You get paid more for working the dock than the dock workers. They currently have a hiring bonus.

    Cons

    You are paid per run and it depends where you have to drive to. You have an eta that they expect you to stick to. Not much room for advancement. I have been an employee for less than 2 years and make practically the same pay as an employee that has worked for the company for 14 years. Benefits sucks. Newer employees get one paid day off after working for two months but after your 90 day probationary period. If you are okay with a stagnan job then this place is for you. This company is cheap and the equipment is not great. If the company is not making money then you not making money.

    Central Transport Response

    Jan 14, 2019 – Human Resources

    We appreciate you sharing your thoughts with us. We pride ourselves on having extremely competitive wages, offering quality benefits, and having one of the youngest fleets in the industry. We also... More


  10. Helpful (4)

    "Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Central Transport full-time

    Pros

    Flexibility
    Great starting place not much more to say

    Cons

    Where to even begin. You have egotistical leaders who seem great face to face then spread lies behind your back. Not to mention when moving on they canceled health insurance without even telling me, (i didn’t even know i wasn’t covered anymore until i went to the doctor) but they still continue to take it out of the checks they owe you (charged for full amount when you didn’t get covered for a full week). Never received cobra info until at least 2 weeks later Bottom line... run. I could go on but way too much to type.

    Central Transport Response

    Feb 4, 2019 – Human Resources

    We're sorry to read of your frustration regarding health insurance ending upon conclusion of employment. If you believe that doctor's appointments you had while employed were not covered you may... More