Central Valley Community Bank Reviews | Glassdoor

Central Valley Community Bank Reviews

9 reviews

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3.8
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Central Valley Community Bank President and CEO James M. Ford
James M. Ford
5 Ratings

Employee Reviews

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  1. Helpful (1)

    "Small bank, growing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in Clovis, CA
    Former Employee - Customer Service Representative II in Clovis, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Central Valley Community Bank (More than 5 years)

    Pros

    Great customers, small community bank feel (at first), a fast paced environment.

    Cons

    Bank started hounding down more sales and the expectations of the tellers shot up.
    Lost the feel of being a smalle community bank.

    Advice to Management

    Play favorites too much.
    Poor management at one of the branches.
    And because of that, it led to an all time low for staff morale.
    Happy staff are more productive. Learn to take care of them if you want to see any return profit.


  2. "Teller position demands much for little compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fresno, CA
    Former Employee - Anonymous Employee in Fresno, CA
    Doesn't Recommend

    I worked at Central Valley Community Bank part-time (More than a year)

    Pros

    Got to work indoors in air conditioned environment.
    Some interaction with local people, but it is discouraged to speak unless it is about finding out what other products could be sold to them. Seems counter intuitive, makes more sense to actually get to know the person and people as a community to be able to help them as a whole if the "community" bank actually wanted to help. Just another business sucking the town dry.

    Cons

    was a part time but often worked full time with no added benefits. Bank hires too much from out of town; people who know nothing about the community and really have no interest. Worked with people who were doormats. They want someone who will not talk back and follow a script with customer. Care too much about profits and will only congratulate the branch for its hard work and good numbers with a free lunch while the shareholders and higher ups benefit the most. Leaves the people who work the hardest with the scraps and hopelessness.
    Psych tests should be done instead of drug tests to pick out the alcoholics and people with self esteem issues, unless the company knows that having a sad subservient worker who on command will smile and work like a machine is better for the company than the one who is just as hard working but will speak out and demand equity.

    Advice to Management

    Hire instead people with no self esteem issues and who have real goals in life if you want to see this company shine. You would have to compensate a lot better. Teller's and the lobby workers are the face of the company and the good ones would probably stay longer if they weren't treated so badly, had better support from the back office, had management that actually know what they are doing and will not ask tellers to do their work for them or give them loads of busy work because they themselves cannot handle their obsessive compulsions. Banks were not always this bad and unethical. The lobby worker positions shouldn't be offered to the mentally unstable and these workers should be better compensated. This shouldn't be for the out of town 20 year old who cant seem to get ahead and cant handle the stress. Even in the upper management there is a problem with immaturity.

  3. "I absolutely love working here; who knew I'd ever choose a banking career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Teller in Clovis, CA
    Current Employee - Merchant Teller in Clovis, CA
    Recommends
    Positive Outlook

    I have been working at Central Valley Community Bank full-time (More than 3 years)

    Pros

    I get to help redefine a customer's definition and experience with great customer service!

    Cons

    Honestly the pay could be a bit higher, but everything is great!


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Fresno, CA
    Former Employee - Personal Banker in Fresno, CA
    Recommends

    Pros

    Great enviornment, good for gaining knowledge and movingup in the company.

    Cons

    Being a small bank some people feel entitled if they have been there a while and often get jobs they aren't qualified for.

    Advice to Management

    Don't change anything as you grow, but look more closely at candidate qualification for jobs.


  5. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Central Valley Community Bank full-time

    Pros

    It's a very comfortable environment. People are generally helpful and friendly both within your own department and in other departments. Upper management sets a positive tone that creates a good corporate culture. There are times when it can be stressful but it is rarely unpleasant.

    Cons

    Training could use a lot of improvement. What training exists tends to rushed and incomplete. E.g. your coworker is going on vacation tomorrow and you need to cover for them so for 10 minutes you are shown what to do but without an explanation as to why it needs to be done.

    Advice to Management

    Invest more in your people. Make sure your lower level employees understand their jobs. Either teach your managers how to manage or consider management skills when promoting people to management positions. Just because someone is good at their job does not mean they will be good at managing other people doing that job.


  6. "Solid company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Shared customer and community focus.

    Cons

    Sometimes banks get a bad rap.

    Advice to Management

    Continue to strengthen communication and core value strategies.


  7. "Happy employee, five-stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work, what makes this place so special is the dynamic work coming from the staff. This bank does a lot to distinguish from the bigger banks, one happens to be the community feel you get as a worker. I started to work here right around the time that there was a transition to a new CEO. The energy is good and there seems to be a revived initiative to make necessary changes in the workplace.

    Cons

    The bank you can tell was fairly traditional in the past, it looks like management is taking intitiave to bring on board dynamic workers with new ideas and demands.

    Advice to Management

    Always remember those who work hardest, offer recognition and opportunities for those who seek to better the interest of the bank.

  8. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Central Valley Community Bank full-time (More than 3 years)

    Pros

    Relatively flat organizational structure makes it easier to approach people and get things done. Healthy approach to work-life balance. Lots of great people who care about the company and the community. Management prefers to select strong performers from within the organization for promotional opportunities.

    Cons

    People / management skills of some mid level managers are not very good. Use of technology / systems, training, incentive structure, and pay could be improved. The opportunities for career growth are very few, because of the size of the bank. There are very few bank sponsored team building and networking events, which may make people in remote locations or in lower level positions feel disconnected.


  9. "They offer no support or training for any individuals to be successful in their role."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people working in the branches are very friendly and fantastic people.

    Cons

    They are career-stifling with no possible room for advancement. If you suck up to the right higher-ups you can sit at your desk and do nothing all day and just continue to collect a paycheck if that's your desire.